It is led remotely. I didn't receive any code to get into the building although I had already paid. I wait for an hour to get into the buikding, , I could get into the building just because another guest came. From there I was able to register and take the keys. The only fast way to have assistance from outside the building was by phoning to a Japanese phone number. I didn't like the area. It wasn't charm and there were some drunk guys walking around at night.

The room was big, it was very clean, and complete. I got a quiet room . The bed was comfortable. There was a private washing machine and free soap.The bus stop to the airport bus is 12min walking. It provided amenities.

Stayed in June 2025

Clean, pretty big room. Good location

Stayed in May 2025

If only some dishes and wares can still be provided.😁

It's a very comfortable place to stay for a trip, for business purpose or leisure purpose. Four rooms per floor, with very good sound insulation solution, I even thought I'm the only one in this floor for a time, until I saw the neighbours. I should have read the confirmation letter more carefully, all the informations about entry are actually listed in the letter, but I overlooked and called the customer service staff to help through out the whole procedure, but she was very patient and helpful. It was great experience living in NEW NORMAL this time.

Stayed in April 2025

In times of inclement weather, it would've been nicer to be closer to Kokusai Dori, but it wasn't too bad a walk. The biggest complaint I had was that the only way to cook was via the microwave and there were no cups, plates or utensils. Also, there wasn't much place to store things - just a very small table. And there was no ironing board or iron (which isn't a big deal, but it would've been nice). Also the place is a little hard to find unless you happen to approach from the side with the logo on the building.

I liked that they only cleaned twice during my stay. I work from home and sometimes it can be an inconvenience to not be able to work inside the room. Also, the fridge and freezer were of adequate size.

Stayed in February 2025

It does not have kitchen but I knew it in advance so it is not such a weak point.

It was very specious for one person as well it is near enough from the train station to go to the airport (15min walking) as well for taking the ferry if you want to go to different islands. Generally, I am happy with this choice and I will choose this again if I come back to Okinawa again.

Stayed in August 2024

Harder to find the entrance than I was expecting

Not too far of a walk from kokusaidori, short walk to Naminoue shrine/beach, room was very comfortable.

Stayed in May 2024

That the bed has rolls so by too strong movement it might be moving a little.

The room is more like a little Apartment it feels that you really live there. Only a kitchen is missing.

Stayed in April 2024

The bed was a bit stiff for me, and the hotel does not have any extra blankets.

The room was nicer than the photos. It is simple but has everything you need, including a washing machine. I appreciate that housekeeping is very limited (they come once for stays 10+ nights). I wasn't bothered by the construction. Nice part of town, easy to walk to the beach (small but pleasant), shrines, a grocery store, and even Naha's main strip (20-30 minutes depending on where you're headed). Quick 10-15 minute taxi to the airport.

Stayed in March 2024

Little to far to downtown

Silence place

Stayed in December 2023

Lack of any locker/cabinet for clothes, lack of a bed lamp.

Location, equipment (with exceptions mentioned in the next point).

Stayed in October 2023

Cab had trouble finding the location. Had trouble getting into the building. Instructions could have been a little clearer. Signage on the outside of the building needs to be clearer - for when you are at the corner, so you (or the cab driver) knows you are at the location.

Hotel was clean and well presented. Amenities were good. Aircon was good as it was very hot for our stay. Overall a very good experience for us.

Stayed in August 2023

Check in a bit of a hassle, although overall it feels more private not having any staff.

We had a very normal stay.

Stayed in June 2023

Very comfortable, extremely clean and very good location!

Stayed in September 2025

I really liked it it was so clean and comfortable and stuff was so nice

Stayed in September 2025

I check out before 2 or 3 days earlier. They don’t ask me anything. At least they should explain I will get the refund or I won’t get the refund. 0 policy explained.

It is good private hotel

Stayed in August 2025

The check in, check our, the non Ennglush speakers who are suppose to help you but can only really say sorry sorry sorry. Long walking from the mono rail

This self check place is a disgrace: the check in and check out facilities wiil give you free frustration, stress and anger as really nothing was working. The customer service girls doesn't speak English and communicate over an translation device. How these people are running this place over the computer is really a disgrace. Further its really 15 min walking from the monorail in a residential neighbourhood with long stayers at this place. If you make it to the room, congratulations its big and spacious with a washer and big refrigerator.

Stayed in May 2025

Luckily NNH was not by the other hotels like Taira Hotel & GRG which I stayed out they were good hotels however those young scouts outside pandering to get the men to attend hostess bars etc. is annoying & noisy. I was surprised that the surroundings were dirty & trash ridden. They should have had all those guys clean in & around the outside. You need to improve your check in process. After a long flight from Hawaii it was not easy for me. I just wanted to check in take a hot shower & go to sleep. I didn't like the pop art in the room. Should have seen scenes of Okinawa instead.

I liked the location because it was away from the other hotels that had all those younger men outside scouting for people to attend the hostess bars. It was quiet especially at night. I liked your large sign on the rooftop many of the taxi drivers do not know of your presence yet. I would point to the sign while in the taxi. I really liked having the small washing machine it greatly helped especially for single men.

Stayed in November 2024

Good location

Stayed in August 2024

This review is hidden because it doesn't meet our guidelines.

Unmanned facility, no one helpful

Terrible. If I knew this is unmanned facility I wouldn’t book, i never booked Airbnb and always prefer convenience and comfort of hotels but I didn’t know this hotel adopts this complicated self check in key system too. I wasted more than an hour checking in, exhausted and anxious, and had trouble checking out too. This hotel should make it top note that it’s unmanned so people like me can avoid!

Stayed in May 2024

More spacious than the average hotel room

Stayed in October 2024

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in October 2024