Everything was good, only the air conditioning is noisy with a sound like discharging a water. It made me hard to sleep well at night.

Stayed in August 2025

My room was a little dirty but no big deal

Great hotel that’s very comfortable. Great location near subway, larger room than I was expecting and the staff was always incredibly helpful and kind!

Stayed in July 2025

I don't really see any negative things to mention regarding this hotel other than the reception is closed from 2am to 5am, though all public transports don't run during that window so that's not really an issue in itself.

Ideally located near ueno station (10 mins away on foot) which allows you to visit all iconic places in Tokyo without spending hours on public transports. This hotel is clean, fonctionnal and the staff is really friendly. The room is pretty small but possesses all necessary equipment for you to have a comfortable stay.

Stayed in June 2025

The morning cleaning can be a bit loud because it’s an old building. If you are a morning person, there won’t be any problem. But if you are used to getting up late, make sure you have your earplug on.

The staff was super nice and friendly. They managed to check me in hours before my check in time which is such a surprise for me. The location was quite convenient, close to the Ueno station and has lots of restaurants around.

Stayed in April 2025

Good location and enough space to open our suitcases. We wanted to have my daughter join us one night and that got a bad response, but overall it was a good stay.

Stayed in March 2025

No lift, have to carry luggage up stairs.

Location is great, short walk to Ueno train station and close to some restaurants, was able to leave luggage to collect later, after check out. Stayed on two occasions, first room was very small but the next one was a bit better.

Stayed in March 2025

Friendly staff close to Ueno station without having to hear the train pass by.

Stayed in February 2025

The bathroom, although very clean and new, has a very fluctuating hot water pressure. For me, the fact that there is no elevator was not a problem at all, but I think it could be a considerable problem for older people.

The hotel is very well located, very close to Ueno Station which takes you anywhere in Tokyo and Japan but far enough away from that area of heavy traffic and noise, in a more residential area. There are many good restaurants and convenience stores within 100m of the hotel. The staff speaks better English than the average in other hotels and is very friendly. The hotel is very clean and quiet.

Stayed in February 2025

Property not responsive to my messages. Booked 3 months ahead and have been sending messages and request be put on lowest available floor but never received anything. Checked in and got 2nd floor room. Not sure if that was the lowest available room that time or it was randomly assigned. Terrible comms from the hotel. Other than that, no other complaints. Room and bed being small is expected.

Near Ueno station, excellent location

Stayed in January 2025

I don't like night shift staff.

I liked every things.

Stayed in January 2025

The floor carpet was a little old and didn't look clean but nothing too bad

Very friendly stuff. Small but comfortable room and bed. The location is great if you want to be close to Ueno station.

Stayed in January 2025

Thin blanket

Clean and easy going

Stayed in December 2024

Walkable distance to subway and JR Ueno station. The bed was comfortable.

Stayed in November 2024

Very nice place

Stayed in July 2024

The rooms are super small, the double bed is more like 1.5

Really nice neighborhood, super close to the Ueno station

Stayed in May 2024

There isn’t anything to complain about.

I loved how close this hotel was to Ueno station. Only a 6 min walk. They also let us keep our luggage in the dining area when we had a few hours before our bullet train left and when we had to checkout. Also, the one staff member made us hot water for our ramen without us even asking. So sweet! They also cleaned our room every day.

Stayed in May 2024

No elevator.

The 3-bed room is rare in the market, and the size of the room is quite big. The staff is nice but the key should be returned every day for security reasons. Only stairs. Fortunately, the max floor is only 3.

Stayed in January 2024

The staff were friendly and helpful. The room wasn't luxurious but was clean and great value for money. It is in a really good location near Ueno station and the park, and also near a Ginza line subway station.

Stayed in February 2024

- Tiny rooms and noisy as walls are paper thin

- Located close to Ueno station - 10 mins walk - Clean - Value for money - Some restaurants near by

Stayed in November 2023

can't keep luggage after check-out for waiting night flight.

near ueno train station and ameyoko market

Stayed in October 2023

The aircon is a bit noisy

Close to subway

Stayed in October 2023

Room is quite small

Location is near to train stations, convenience stores and restaurants.

Stayed in August 2023

Nothing

Convenient location

Stayed in June 2023

Bathroom is rather small and has a bad smell from the drainage. There are some stains on room carpet.

Excellent Location. Huge bedroom size. Excellent staffs.

Stayed in June 2023