Reviews of 9h nine hours Sendai 2 stars
980-0803 Miyagi, Sendai, Aobaku Kokubuncho 2-2-8 2-3F, Japan

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat price point - unique spot
Limited space for re-packing
Thank you very much for staying at the nine hours. We appreciate your valuable opinions and deep appreciation. We are looking forward to seeing you again.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewStaff was kind and helpful
Wish the capsules had regular usb outlets for charging and not mini usb sizes
Thank you very much for staying at Nine Hours Sendai. I deeply appreciate your valuable feedback. I look forward to welcoming you back to my hotel again. Thank you very much for staying at Nine Hours Sendai.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe location. This was my 3rd time staying here. It is strategically located where it is closed to many shops, some even have longer business hours where you can settle your dinner when you reach the city late. It is closed to the shopping street (sun mall, clis road) all within walking distance. It is also closed to the international center if you are ok to walk further. Enjoy the view and the greenery scene in Sendai during your walk to any places.
Nothing.
Thank you very much for using Nine Hours Sendai. We will continue to strive to improve our facilities and services so that our customers can use them with peace of mind. All of our staff look forward to seeing you again. Nine Hours Sendai
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewJust solid place to sleep for the price
No circulation inside the pods.
Thank you for using Nine Hours Sendai. We look forward to seeing you again on another occasion. Nine Hours Sendai
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewIts always nice to stay at 9 hours ,the only * disadvantage * is that the sleeping capsules and the bathroom and the lockers are on the same floor,so the guests are veeeeery noisy 🤭
Thank you for staying at nine hours Sendai. We apologize for any inconvenience caused by our inability to provide complete soundproofing. We will continue to strive to improve the hotel's interior and services. We look forward to seeing you again. nine hours Sendai
Thank you for staying at nine hours Sendai. We apologize for any inconvenience caused by our inability to provide complete soundproofing. We will continue to strive to improve the hotel's interior and services. We look forward to seein… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe hotel is rather quiet and the scenery is nice
The rules of the hotel are horrifying honestly, they force you to check out every single day against your will regardless of how many days you are staying, and on top of that they steal your luggage for 4 hours between 11 and 3 while they clean everything, as they force you to hand over your locker key and don’t want you to take anything from it during that time, it’s absolutely rediculous, I needed to fight the desk lady to get sunscreen so I wouldn’t burn up
Thank you for staying at our hotel. We sincerely apologize for not being able to provide you with satisfactory service and causing you inconvenience. Our hotel conducts a thorough cleaning of the entire building from 11:00 a.m. to 3:00 p.m., during which time we ask that all guests store their belongings in lockers. To prevent key loss, we collect keys from guests at check-out every morning, but our staff does not open guests' lockers. We sincerely appreciate your valuable feedback. Nine Hours Sendai Translated with DeepL.com (free version)
Thank you for staying at our hotel. We sincerely apologize for not being able to provide you with satisfactory service and causing you inconvenience. Our hotel conducts a thorough cleaning of the entire building from 11:00 a.m. to 3:00 p.m.… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewConvenient location, I like the concept of Nine Hours separating washing/storing/sleeping areas. The sleeping pod is not too small and comfy.
There is no common space to eat or just hang out. Part of the ladies dormitory is next to the lobby and it was quite noisy. The pillow is also very hard.
Thank you very much for staying at my hotel, Nine Hours Sendai. Unfortunately, due to space limitations, we are unable to provide a lounge or other facilities. I appreciate your valuable feedback. I look forward to having you stay at my hotel again.
Thank you very much for staying at my hotel, Nine Hours Sendai. Unfortunately, due to space limitations, we are unable to provide a lounge or other facilities. I appreciate your valuable feedback. I look forward to having you stay at my hot… Show more
Reviewed: 4 June 2025 · Stayed in March 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified review