Reviews of 9h nine hours Suidobashi sleep lab 2 stars
101-0061 Tokyo-to, Chiyoda-ku Kanda Misakicho 3-10-1, Japan

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Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewit was very clean, especially not letting people to go to guest rooms with the shoes was great
the bed was not comfortable and the slippers were slippery. the light was penetrating into the capsule because my capsule was facing to the window in the corridor
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewVery convenient location. Clean facilities. A great night's sleep! Lockers were spacious enough for luggage, and QR codes for check-in and opening the lockers were very useful. Make sure your phone has plenty of charge if you need to open and close the locker frequently.
It is always a good idea to bring earplugs or headphones, as other guests may snore, though this is beyond the control of the hotel. With one elevator in operation, it may take a while to be able to get onto one.
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewIts at a very convenient location - pretty close to everything. Theres a convenience store right next to the accommodation and a coffee shop within the same building. It was very clean and calm. The bathrooms were nice.
There’s always sounds during the night so If you’re very sensitive to sounds while you’re sleeping, you might not have the best quality sleep here. That’s not something that can be controlled by the accommodation though.
Thank you very much for choosing Nine Hours Suidobashi from amongst the many accommodation options available.We will continue to work on making your stay more comfortable.Earplugs are also available at the front desk if you wish to use them.We look forward to seeing you again.
Thank you very much for choosing Nine Hours Suidobashi from amongst the many accommodation options available.We will continue to work on making your stay more comfortable.Earplugs are also available at the front desk if you wish to use them… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAmazing design and interiors. Very comfortable shower journey with shower bag. Towels are changed daily!
Thank you very much for visiting Nine Hours Suidobashi. We will continue to work on making your stay more comfortable. We look forward to serving you again.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood value for money, great for solo travelers, good location
Showers need to be fixed
Thank you very much for visiting Nine Hours Suidobashi. We also apologize for not meeting your expectations. We will take your valuable feedback into consideration as we strive to improve our services.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThey charged us more money for two cabins per person. It was my mistake, but at night when we were sleeping, all the cabins were closed, meaning they re-rented the cabin that they had charged us for.
They charged us for the cabin with a sleep test, but no response was sent to us.
Thank you very much for visiting Nine Hours Suidobashi. We also apologize for not meeting your expectations. We will take your valuable feedback into consideration as we strive to improve our services.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGood location ,7 eleven, train station close bye and family mart , comfortable and clean.
Thank you very much for visiting Nine Hours Suidobashi. We will continue to work on making your stay more comfortable. We look forward to serving you again.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewI stayed here because I went to a concert in Tokyo Dome and it was less than 10 mins walking distance. The capsule was very spacious, and the restrooms are on the same floor in case you wake up in the middle of the night to use it. Earplugs, pijamas, and toothbrushes are provided, which is great. Overall, I could stay again in a "9 hours capsule hotel."
1 - There's a weird transfer between elevators. 2- The female dorm had a peculiar smell like sweat. 3- The train passes very close to this building, and it would shake from time to time. 4- Other female guests were not respectful when it came to be quiet at night. 5-There is a common area, but everyone seems like robots, all minding their own business. It's definitely not a place to meet people. 6- lockers are very narrow. There's enough space for a large suitcase only to be stored but NOT for opening it and packing.
Thank you very much for visiting Nine Hours Suidobashi. We will continue to work on making your stay more comfortable. We look forward to serving you again.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewvisually very nice and clean and good facilities liked then men and women were seperated
didn’t enjoy having to leave at 11 every day for sheet change and towel change as we were only staying 1 night. the pillows were also very hard
Thank you very much for visiting Nine Hours Suidobashi. We apologize for any inconvenience caused. We will work to make your stay more comfortable in the future. We look forward to serving you again.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified review