We loved everything! But here are suggestions: Maybe the lounge could have longer hours? We have bigger feet so the womens geta were too small for us (we needed mens). Maybe a few more towels. Reading lamps at the head of the beds. The breakfast were a little exotic for us but we appreciated that and it was what we would expect from an inn in Japan. We felt badly about wasting any food but it was good for us to be presented with choices so this is not really a complaint, just a comment.

Also loved the minimalist furnishings, the smell of Hinoki (?), lovely design and re-use of the building materials, well thought out privacy screening at the windows and the little gardens, the geta and yukata. We had a large family group and rooms in 4 buildings so each room was quite different. We enjoyed exploring each unique building and appreciated the interior design of each. It also gave us some welcome separation.

Stayed in June 2025

My mom is bit old and had trouble walking up and down the stairs. The blanket was too thick for the weather.

Breakfast was amazing. The area where we eat is surrounded by beautiful japanese garden. The food is really decent. The staff are very kind. The village is so beautiful and quiet. You can relax really well. Also some tourist attractions are around the hotel by walk. Little sanpo around the hotels are so valuable.

Stayed in June 2025

The old town is a bit quiet with few people around sometimes

It is in a quaint old town and we are given the entire unit which consists of 2 levels. It is very spacious and elegantly done up. It has a beautiful Japanese Garden too!

Stayed in June 2025

Rates were outrageous during golden week.

The concept of rooms scattered across the town Size of rooms Stay in a genuine old town house with all modern comfort Bar lounge with outdoor seating and garden

Stayed in May 2025

I wanted to drink more local Japanese drinks in their bar - more than the orange juice which was nice though . I didn’t like the cheap rug on the tatami In the room. I wanted more local drinks in the room.

Clean, interesting, nice . Great breakfasts- the fish was amazing and was the best breakfast fish I’ve had in a long time. Loved the bathroom/ shower / bathtub and beds .. nice dinner yakitori place nearby (by the red brick building). The girl working the check in was super nice. They help you park and take your luggage to the room.

Stayed in May 2025

Cutest place ever! Old town houses refurbished with great attention to detail. The hotel is not one single building, but rooms/apartements are scatterend around the old part of the town - all within walking distance. There is a lounge with a generous garden to sit, a breakfast venue, an a restaurant nesr the castle.

Stayed in May 2025

Nothing

We appreciated the concept of a hotel chain repurposing historical buildings that may otherwise fall into disrepair because of decreasing populations in rural towns. It seems to have revitalised a lovely town. The units with own private gardens were really special. Unfortunately due to low doorways and stairwell structure in keeping with historical architecture my tall husband kept banging his head. The Club Lounge garden was a sanctuary after a day of walking.

Stayed in May 2025

Unbelievable experience for the price. Spacious ryokan-style room with luxurious tatami room and western-style beds. Traditional wooden bath and shower. Staff is incredibly hospitable and explained everything in detail. Great traditional Japanese breakfast.

Stayed in March 2025

Unique, restful and beautiful

Stayed in March 2025

The hotel was fantastic and made the trip to Ozu really memorable, it's really great how they've integrated into the town and made it a destination for people who might not otherwise have come.

Stayed in March 2025

Everything was great.

Beautiful room in a converted merchant's house in Ozu. The upstairs sitting area is a lovely place to relax, as is the spacious bath on the ground floor. The decentralised hotel concept with properties spread across the town is unique and enjoyable. There are complimentary drinks and snacks available in the lounge, the breakfast is great and the staff provide an excellent service.

Stayed in December 2024

English speaking Old building perfectly renovated Design of hotel Stroll around neighborhood Free mini bar Comfy room and beds

Stayed in January 2025

Could not stop the street light from coming in through the shoji (no blinds).

Loved the fact that the rooms are all in different houses throughout the town with the restaurant in a separate house. Each house is unique with different distinguishing features. Bathrooms were amazing with giant wooden tubs and nice toiletries. Food was fantastic - Japanese with French influences. I almost never give 10 but this place really deserved it.

Stayed in August 2024

Excellent service and extremely excellent rooms

Stayed in March 2024

The rooms are old, and can be noisy should you have a windy night's stay. I did struggle to get to sleep over the racket on my first night. That proved to be bad luck though, as the next was far better.

This is a spetacularly beautiful and unique location to stay in. The room(s) are clean, spacious and stuffed with ameneties, and local art, products and goods. The staff were all very helpful and overcame the language barrier easily. I also received a free room upgrade upon arrival, as they had one available - always a great sign! My booking came with Half-Board. The breakfasts were good, standard Japanese breakfasts. But the dinners deliver a significant portion of this stay's value, so accept it. The french-Japanese fusion cuisine was delicious and beautiful, and will take time to accept leaving behind!

Stayed in February 2024

Top class dinner included in my plan, could rival any Michelin star restaurant. And everyone who works here is dedicated to, friendly and helpful. Cannot wait to come back next year

Stayed in February 2024

Most beautiful ryokan. Everything was better than I expected. The food and service was exceptional

Stayed in October 2023

none

the atmosphere is good and the staffs are friendly and helpful

Stayed in April 2023

The included meals were good but I kind of wish it is Japanese style cuisine that is offered to enjoy inside our room like other Ryokan in Japan. Having dinner near the Ozu castle sounds amazing but in reality I can’t really see the castle from my table :/ The wooden bathtub has black streak at some places (I am not sure if it’s mold) so I didn’t use the bathtub.

I love the experience of living in these old machiya. Appreciate the check out time of 12pm to be able to enjoy the room for longer. The staffs are super friendly and helpful.

Stayed in December 2024

Very noise at night since the room is closed to the street and one bar had customer drunk and loud at the late night. Not good experience. And bathtub already had black mole.

Staff are friendly and helpful. And able to speak English.

Stayed in November 2024

Breakfast was great and the staff were very accommodating to the dietary needs of the family members. The room/house that we stayed in was located really close to the stores and the breakfast location. It was also only 10-15 minutes walk from the castle and the place you can pay for dinner.

Stayed in June 2025

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Stayed in June 2025

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Stayed in May 2025

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Stayed in May 2025