An incredible experience. Summer means green everywhere and wildflowers. Everything at the hotel was perfect with warm and attentive staff, beautiful and spacious suite with private outdoor onsen overlooking roaring stream, and unforgettable epic breakfasts and dinners made largely with local ingredients served in your private dining room. There is also a beautiful public area with expansive library, outdoor deck and foot spa and complimentary beverages including various wines and juices. This small hotel represents the best of Hokkaido. Finally, the location is somewhat isolated from Niseko proper, but there are nice hikes a few steps away and e-bikes to rent. We had a rental car which made life easier. The hotel arranged a great whitewater rafting trip for a full afternoon. Your Hokkaido trip must include at stay at this perfect small onsen hotel.Romantic

Stayed in July 2025

Very beautiful place and super friendly staff

Stayed in May 2025

The staff is not as friendly as other hotels. They are polite but we would expect more considering the price. Food at the restaurant is average, nothing exceptional.

Room and facilities are excellent. The onsen is beautiful.

Stayed in February 2025

The service and the views were exceptional. I have never felt so relaxed in my life.

Stayed in March 2025

Only have twin beds available.

Very elegant and prestigious Ryokan. Hotel staff was very polite and respectful. Breakfast and dinner was an absolute highlight. Easy access to ski slopes with the hotel shuttle.

Stayed in February 2025

While the dinner was amazing, if you don’t like fish, it’s going to be a challenge

Gorgeous details and the staff were incredible

Stayed in February 2025

I loved the food, the set menu was superb, super high quality food— truly like japanese fine dining for every meal. The food was just great, i cannot emphasise this enough. I also loved how friendly the staff was, they were so polite and accomodating—really beyond customer service. The onsen was also the best Ive ever been to (as someone who visits Japan yearly in the winter). Great vibe overall, the mood of the lounge was nice and relaxing.

Stayed in January 2025

food variety

good

Stayed in January 2025

Very friendly staff and so special to have spent new year with the hotel staff and other guests. Loved the spacious rooms and food, great massage chair in room.

Stayed in January 2025

NA

The property was very clean and comfortable. Staff were very friendly and helpful. The room was huge and comfortable! We booked the room with onsen in the room so we had our private onsen experience.

Stayed in December 2024

We love the food provided by the hotel, and the service is superb too. We also like the onsen and the exclusiveness of the hotel.

Stayed in December 2024

None

Quiet. In a beautiful setting. Beautiful Japanese modern design. Private Onsen on the deck. Incredibly spacious room. Little touches with marshmallow toasting in the afternoons. Staff incredibly attentive and polite.

Stayed in October 2024

This is a truly exceptional Japanese inn! It is so beautiful and the staff welcome you with such panache. The rooms are so clean and comfortable. The food is excellent. I highly recommend it to those who want to experience Japanese hospitality.

Stayed in September 2024

Niseko itself is not easy to reach--you need to transfer twice on train, and even upon arrival at the train station, you must either call a taxi or reserve a shuttle service from Moku no sho. But the ryokan service fully makes up for these downsides.

Full course kaiseki dinners were beyond expectation, and the complimentary wine selection was also excellent. Moki no sho was kind enough to substitute meat-based course menu for seafood-heavy menu, even without earlier notification on a customer's dietary preference. Would also give a ride whenever it was practically impossible to call a cab. Overall, a highly satisfying experience.

Stayed in August 2024

Everything was Wonderful.

Wonderful location by a river. Very relaxing hearing the river running outside of our window at night.

Stayed in July 2024

more things to do inside the isolated resort

great onsen place. veryu serene setting

Stayed in August 2024

None

Very clean, quiet and nice layout. Free drinks and snacks are a bonus

Stayed in August 2024

Beds are very firm, but that’s pretty common in Japan.

Cool ambience, retro 70’s elegance. 10 course breakfast and dinner menus, either great service and beautiful presentation. Free wine and champagne service in the lounge encourages lots of lounging!

Stayed in June 2024

The Room is clean and well organized. This hotel pay attention on every details of the stuff we need. The breakfast and dinner is good as well. I stayed there for 2 days, both breakfast and dinner is included. These 4 meals in all amazing. They offered variety of food. Apart from the meal, they have afternoon tea and boiled potatoes serving us in the late afternoon. The taste of them is so nice.

Stayed in April 2024

It is a bit far from the ski hills. There shuttle schedule should increase for the ski hills to allow for more flexibility to get to and back from the slopes.

The staff were friendly and attentive. The food was of very high quality.

Stayed in March 2024

Breakfast was very good

Stayed in March 2024

As a skier it would have been helpful to have had more frequent bus shuttle.

The staff were so friendly and helpful

Stayed in March 2024

Nothing, Everything was amazing!

This is a very special place where you can heal your mind, body and spirit! The staff bent over backwards to make sure we were comfortable. The food was world class.

Stayed in February 2024

Absolutely nothing.. I could not more strongly recommend this l lovely place.

Absolutely outstanding and elegant. The multicourse Japanese dinner and breakfast included in the hotel were top notch and a real pleasure to enjoy before and after skiing. The onsen was immaculate and so refreshing, including two heated outdoor mini pools with warm water even during falling snow. Truly surreal and even though it's expensive, I'd say it's completely worth the price. Thank you for a lovely time!

Stayed in February 2024