Reviews of Nishimuraya Honkan 5 stars
669-6101 Hyogo, Toyooka, Kinosaki-cho Yushima 469, Japan

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAmazing first time experience at traditional ryokan as well as first time onsen. I think we have been spoiled for life by our stay. Nishimuraya Honkan definitely set the bar high. From the in-room dining service with our lovely and joyful Yu-san who was very attentiveto our needs, to the delicious menu prepared by chef who catered to our raw vs cooked requests, and to to tranquil and healing environment of the grounds and onsen. Well kept and maintained. We loved having a drink or tea by the window overlooking the koi pond. I enjoyed the lounge after a bath. And cannot forget the amazing, relaxing and healing experience of the onsen on site. It was so clean and beautiful we did use any of the other onsen in town even though we had the pass! Like I said, Nishimuraya Honkan set the bar high.
No notes!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewNishimuraya Honkan was a wonderful experience. It's mesmerizingly beautiful and the staff was superb. The in-room dinners were spectacular. The onsite onsens were beautiful.
The towels were thin and small.
Thank you very much for your kind words and for sharing your experience at Nishimuraya Honkan. We are delighted to hear you enjoyed the beauty of our property, the service of our staff, and the in-room dining and onsens. We appreciate your feedback regarding the towels and will review this with our team. We hope to welcome you again in the future!
Thank you very much for your kind words and for sharing your experience at Nishimuraya Honkan. We are delighted to hear you enjoyed the beauty of our property, the service of our staff, and the in-room dining and onsens. We appreciate your … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGood, we selected western style, would prefer a buffet!
Limited choice
Thank you for your staying at our ryokan and for your kind review! We are glad to hear that your stay was very pleasant and that you enjoyed our western-style breakfast option. Please allow us, however, to apologize for any inconveniences regarding choice at breakfast time. Our sister hotel in Kinosaki Onsen does offer a breakfast buffet. The next time you visit please inquire about availability and we will be happy to assist arranging your breakfast at Shogetsutei. We look forward to welcoming you back to Kinosaki Onsen!
Thank you for your staying at our ryokan and for your kind review! We are glad to hear that your stay was very pleasant and that you enjoyed our western-style breakfast option. Please allow us, however, to apologize for any inconveniences r… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewIt was the most memorable hotel stay in my life and best birthday away from home hands down. Thanks to some blogger who went to this hotel for their honeymoon I was able to research and plan my stay way in advance . My actual experience exceeded any expectations and probably ruined every other hotel stay I will have . Food, service, architecture, garden - I am simply short for words to describe how happy and honored I was to be this hotel’s guest . Thank you for making a once a life time memory both for me and my son ❤️
Thank you for your very gracious review and it was our privilege to have welcomed you to Nishimuraya Honkan during your very special travel. We are glad to hear your stay as very memorable. We hope to be welcoming you again in the future to make your first stay even better than the first!
Thank you for your very gracious review and it was our privilege to have welcomed you to Nishimuraya Honkan during your very special travel. We are glad to hear your stay as very memorable. We hope to be welcoming you again in the future to… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewMeals: Incredible dining with fresh, local, seasonal ingredients. Meals of the highest caliber. Service: Friendly, prompt, courteous service at every single step and every single inquiry. Everyone I met was kind and helpful. In addition, they offer extra services, such as a free shuttle to and from the station, and an affordable in-room massage to elevate your experience further. For women, female staff will also help you dress in your yukata with obi. Everyone is very professional. Room: Comfortable, clean, and beautiful. Modern toilet, with great heat and water pressure from the shower. The futons were very soft and easy to sleep on. The hotel itself is full of beauty, from the garden to the museum. The onsen was nice and hot. The hotel is like being in another world. Location: Very proximal to many points of cultural interest. Most of the cultural aspects (Onsenji, sacred onsens, river stroll), are accessible all day. There are unlimited dining and shopping options nearby. The locals are also very kind. Amenities: Everything you could ever need was provided. Yukata, geta, sandals, onsen pass, face care, hair care, toiletries. Bike and helmet rental was easy and free, but do plan to reserve ahead as they only have so many bicycles.
seasonal cuisine and attentive service to the comfort of your room and the surrounding cultural charm. It is a joy to know that the amenities and special touches, such as yukata assistance and the bike rental, added to your experience. We hope to welcome you back to Kinosaki Onsen again soon!
seasonal cuisine and attentive service to the comfort of your room and the surrounding cultural charm. It is a joy to know that the amenities and special touches, such as yukata assistance and the bike rental, added to your experience. We h… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewThis hotel is amazing. Everything here is curated to make your stay perfect. The baths are amazing and have lovely views. The food is great and is served nicely. The rooms was curated and have great views of the gardens.
Thank you very much for your kind words and for staying at Nishimuraya Honkan. We are delighted to hear that you enjoyed the baths, cuisine, as well as your guest room. It brings us great joy to know your stay felt thoughtfully planned. We look forward to welcoming you again!
Thank you very much for your kind words and for staying at Nishimuraya Honkan. We are delighted to hear that you enjoyed the baths, cuisine, as well as your guest room. It brings us great joy to know your stay felt thoughtfully planned. We … Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThe hotel staff were amazing. The food was amazing. It was very nice to have a choice of Yukata in the room for women. Our treat was to have a private onsen in the room and wow, we had such a beautiful private garden. Well worth it.
Nothing but top tip, ask to double up the mattresses for an improved sleeping on tatami experience.
Thank you very much for your wonderful review. We are thrilled to know that you enjoyed the private open-air bath and garden of your guest room, the cuisine, and extra touches such as the Yukata selection. We look forward to welcoming you again for another relaxing stay during your next visit to Japan.
Thank you very much for your wonderful review. We are thrilled to know that you enjoyed the private open-air bath and garden of your guest room, the cuisine, and extra touches such as the Yukata selection. We look forward to welcoming you a… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewExceptional service, very attentive staff, ammenities were 5 star and the food was excellent quality. Location was fantastic with shuttle services from onsen to kinosaki onsen station. Small onsen made it more warm and charming.
Thank you very much for your kind review. We are pleased to hear that you appreciated our attentive service, the quality of the cuisine, and the convenient location with shuttle access. It is also wonderful to know that the smaller onsen contributed to a warm and charming experience. We look forward to welcoming you again.
Thank you very much for your kind review. We are pleased to hear that you appreciated our attentive service, the quality of the cuisine, and the convenient location with shuttle access. It is also wonderful to know that the smaller onsen co… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewEverything is amazing
Thank you for your review and for staying at Nishimuraya Honkan. We hope to be welcoming you again during your next visit To Japan!
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewEverything The staff was lovely
Thank you for staying at Nishimuraya Honkan and for your kind review! We hope to be welcoming you again in the near future!
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in March 2025
Verified reviewHonestly the stay was one of the highlights of our trip, we stayed in the annex with a garden view, the bath tub in this room was amazing, the onsen was lovely, we ended up with 2 sit down meals which were really amazing experiences.
N/A we loved everything about our stay and would recommend
Thank you so much for your kind review! We're delighted to hear your stay was a highlight of your trip and that you enjoyed the garden view room, onsen, and meals. We truly appreciate your recommendation and hope to welcome you back someday!
Thank you so much for your kind review! We're delighted to hear your stay was a highlight of your trip and that you enjoyed the garden view room, onsen, and meals. We truly appreciate your recommendation and hope to welcome you back som… Show more
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewGood food, great service. Awesome garden and the onsens were nice. Convenient location, excellent in most ways. Really cool the cocktail bar up nearby had great cocktails and could charge them to the room. Definitely visit the cocktail bar if in KinosakiOnsen, say hi to the barman from the Midori sour couple.
The meals at the Sister Hotel Shogetsutei were better.
Thank you very much for your wonderful review! We’re delighted to hear you enjoyed your stay with us. It's great to know you had a good time at the nearby cocktail bar — we’ll be sure to pass along your regards to the bartender. We also appreciate your feedback about the meals at our sister hotel, Shogetsutei. Your comments are truly helpful as we continue to improve. We look forward to welcoming you back to Kinosaki Onsen in the future!
Thank you very much for your wonderful review! We’re delighted to hear you enjoyed your stay with us. It's great to know you had a good time at the nearby cocktail bar — we’ll be sure to pass along your regards to the bartender. We also… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewThank you for staying at our ryokan and for your kind review! We hope to welcome you back to Kinosaki Onsen on your next trip to Japan!
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewWonderful property and food Fantastic staff
Very expensive
Thank you for staying at our ryokan and for your kind review! We hope to welcome you back to Kinosaki Onsen on your next trip to Japan!
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewThank you for staying at our ryokan and for your kind review! We hope to welcome you back to Kinosaki Onsen on your next trip to Japan!
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewThank for staying at our ryokan and we are glad to hear you had a relaxing stay! We hope be welcoming you back to Kinosaki Onsen during your next trip to Japan!