Excellent accommodation. Very comfortable for our family of 5. Our kids had one room with 3 beds and another room for us. The kitchen was clean and modern with everything you could need, even a rice cooker. The location is very close to the ski lifts 5-8min walk and the town in 5 mins walk down the hill.

Stayed in March 2025

Wifi a bit slow

Great location to the ski field & village

Stayed in March 2025

Parking/driving can be a challenge in Nozawa just about anywhere you stay due to crowded and narrow streets. Lucking this place is very close walking distance to most everything you need!

Excellent location - very comfortable beds! Thank you!

Stayed in February 2025

Very little

The space

Stayed in February 2025

Location, amenities, ease of stay.

Fantastic apartment in a great location! Will definitely be back.

Stayed in January 2025

the bed was really comfortable, and it just took 5 mins to arrive the ski resort.

Stayed in March 2024

Nice 2 bedroom accommodation.

Stayed in February 2024

No drawers, wardrobe , hooks for coats

Close to the everything

Stayed in February 2024

we ended up stuck at train station - Jason went out of way to pick us up - great effort and really appreciated

Stayed in February 2024

We did have a bit of difficulty locating the establishment, we had been to Nozawa Onsen before , so we knew roughly where to go, As we arrived in the dark it would have been a bit beneficial to have signage, Base camp is written on the building as you enter, it would have been a bit more helpful to have it on the side or back of the building as you approach, we entered one hotel and they were kind enough to say it was behind them. Other than that Basecamp has everything that you want or need and we were happy to stay there.

The Pillows and Doona were absolutely fanstastic, the best we have had in all our travels through japan.

Stayed in January 2024

Maybe one thing missing in the apartment is a heater in the bathroom, which was a bit cold. Nothing else to highlight

Well located apartment, in between the main street where shops & restaurants are and the ski lifts. About 5min walk to everything, which is ideal. Modern fully-equipped apartment, we stayed as a family of 4 and were very comfortable. Communication with manager - Jason - was easy.

Stayed in January 2024

one of the futons had a old bad smell. kinda made me itch all night.

location was good. Host was friendly. very spacious room, private bathroom. well heated.

Stayed in February 2023

Nothing!

Jason was fantastic, great location and very big rooms. The beds were also brilliant!

Stayed in February 2023

The whole town is on a hill so be aware there’s some walking up/down hills that can be a little slippery at times. The top bunks are a bit enclosed and haven’t got a lot of head room so would recommend for kids.

Close to main gondola and 5 minute walk to town. Jason was outstanding and responsive to all messages giving us tips and helping us organise taxis. Accommodation was super clean and beds very comfortable. Kitchwn well equipped.

Stayed in January 2023

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The apartment was beautifully renovated and very comfortable. Our apartment had great views to the town and the mountain. Everything for cooking but so many restaurants nearby to try. A short walk to the gondola... and a short cut path to the right of the entrance to avoid walking down the driveway and back up the hill. Our host Jason was so helpful and a!lso arranged our luggage forwarding to the airport... thank you for a great stay!

Stayed in February 2023

Access up a sleep icy small road was tricky. Taxi will not deliver you to the front door. A mud map written in Japanese would help find the place on arrival. My daughter also had an apartment with no storage for clothes in either bedroom. 8 minutes walk to the gondola. We stored our stuff at the rental shop as this walk would have been awful in ski boots.

Spacious. Very well equipped kitchen. Washing machine and dryer readily available. Jason Holt was incredibly helpful and knowledgeable about local matters.

Stayed in January 2023

Great location and very clean

Stayed in January 2023

Apartment 202 looks out onto another building so not a great view but only a minor issue when we were spending most of the time outside.

Even though the property was small it had all the necessary appointments to make it a very comfortable stay for our family of three. As one of my family is a Coeliac we needed cooking facilities to cook our own Gluten-free food and the apartment had a basic kitchen with good quality cooking utensils to enable us to easily cook some basic GF meals. The beds were super comfortable, perfect after a long day in the snow.

Stayed in December 2022

the location was great. The size of the apartment was perfect for a family with two kids. Jason was very prompt to reply to all our requests and extremely accommodating. He also gave us a ride from and to the bus station.

Stayed in December 2022

Good location at best end of Nozawa. Property was clean and cosy. Very small for four people, no real living space, just a sofa in the kitchen/dining area.

Stayed in January 2024

Everything else.

Pretty good location to chairlift

Stayed in February 2023

I thought I had booked a nice two room apartment with western beds and a bright, shiny, clean kitchen. But, no! This apartment had some wornout, uncomfortable tatami mats on the floor, old bedding (with blood stained pillows) and a absolutely disgusting and filthy kitchen that contained a number of safety hazards, due to the extermly dirty and greasy gas burners (with aluminum foil protecting the wall); and a number of high amperage kitchen appliances plugged in (via extension cord) to one electrical outlet. Also, there was a bug infestation in the kitchen, bedrooms and bathroom. Given the amount of leftover food, open bags of sugar, creamer and other sundry items in the kitchen, it's pretty obvious why there was a bug problem. Needless to say, none of us wanted to cook anything. Be sure and check out my enclosed photos for photo proof of the abysmal state of this totally overpriced disaster of an apartment rental!

I didn't like anything about this apartment. It fell short of my expectations in all areas. The place was a shambles, filthy dirty, in disrepair and not ready to be rented out. It looked like it had been sparsely furnished with castoff, donated furniture, worn out appliances and ancient kitchenware. I cannot believe I paid $380USD per night to stay in this uncomfortable and filthy dump. I've never been so dissapointed in an apartment rental as I have been with NOZAWA ONSEN BASECAMP. I want my money back!

Stayed in January 2023

Clean and accomodating of a large family. Close to ski lift and easy to find.

Stayed in January 2024

There are no comments available for this review

Stayed in February 2025