It’s a shame that there were not Sanrio touches in the bathroom (pictures or other things such as soap). They would not take much effort or cost. The staff could have been more welcoming and friendly. They didn’t have the “genki” attitude we were expecting in line with Sanrio. There are a lot of stuffed toys but there could be more interesting Sanrio displays.

Our suite - Twin Stars - had great beds and paintings. The Hello Kitty breakfast was good. The reception doubling up as a shop. It was nice to have memento keycards with our names.

Stayed in August 2025

We were in the end room and could hear the crossing constantly and the people in the room next door. Wi-Fi was only possible when stood by the door or in the corridor.

Theme is amazing and the staff are lovely.

Stayed in August 2025

-We lived on the 3rd floor and the corridor smells a bit moldy and old. The room smells fine though. -The double bed is quite small in Okinawa standards. -There is no curtain in the room with only a white paper curtain blocking the window, woke up by the rising sun at 6am.

It was themed and I'm sure Sanrio fans would love it. Free drinks and ice-cream as welcome snacks. Close proximity to Kokusai Dori and Makshi Station.

Stayed in July 2025

The little ones love the decorations

Stayed in July 2025

The room is not soundproof, and at night, sounds from outside are quite clear, including noises from the room above, such as walking or jumping (presumably by children). Guests should be clearly informed that after 10:00 PM, they should refrain from making noise. However, I informed the staff, and they helped move me to another room. I really appreciate it.

The staff/ decoration / facility

Stayed in April 2025

Rooms could have been a bit more themed

Hotel is in a great location to get around Naha. Staff were all lovely

Stayed in March 2025

The room seemed quite basic for the price. The only tables were high but no chair was provided. It would be better to have a low table so you can sit on the ground to use it or chairs for the higher one. The view out the window was an electric pylon. There was nowhere to sit except the bed. We ate onigiri and snacks sitting on the floor with no table. They could have worked on the theme a little more in the room as the only character thing in the room was that one wall was painted. We could help, ourselves to ice jasmine tea, hot coffee or water downstairs. The only thing suitable for a child was the jug of water. I think a Sanrio theme hotel could offer a more interesting child friendly option. There was only one option for breakfast, a very meat heavy and not so tasty one of burger and two sausages. There was a sanrio picture on the cheese. We were excited to have a sanrio themed breakfast but I think it could have been done better. There could be another option, for example pancakes with sanrio pictures on or a tradtional Japanese breakfast of natto, fish and rice with Hello kitty printed on the seaweed etc. We don't eat so much meat, especially for breakfast so a second option would have been welcome. Also the restaurant area could be Sanrio themed for a more immersive experience. My daughter loved the hotel (but not the breakfast). I liked it but I think more attention to detail would improve the experience.

The reception area was amazing. There was a giant hello kitty and you could press a button and it moved and talked to the delight of my daughter. We got a free icecream token which was a tasty Mr Whippy type the staff prepare for you. There is a gift shop in the reception area and guests get 5 percent off. The lifts were decorated with sanrio characters and characters are projected on the floor with light. The view from the breakfast room was nice. You could watch the monorail go past and they even have a Hello Kitty one!

Stayed in February 2025

Please be careful, there's many scam message received after booking from booking.com.

It's good for kids

Stayed in February 2025

Lack of basic in room amenities. No breakfast service. Poor internet connections.

Everything, except the lack of basic in room amenities such as coffee and tea bags, toiletries such as cotton pads and toothbrush.

Stayed in December 2024

- This is the one down point for the hotel: the Sanrio themed breakfast is very over-priced, and there were no other breakfast options available. - The staff was able to recommend McDonalds at Kokusai as the nearest dine-in option, which we had for one of the mornings. - There is also konbini food available from the 7-11 and Family Mart next door, and a place to sit down at the lobby to consume your food

Location: Very convenient - Short walk from bus stops and Makishi station (connected to airport directly via Yui Rail) - 7-11, Family Mart, Times car rental, and Kokusai shopping street literally at your door step Room: Good rest at the end of the day - Small but functional - Clean (do not that the hotel only does cleaning every 3 days, for their sustainability efforts - can enquire if you need cleaning more frequently) - Designated wifi network for each room = good connection - No kettle in the room - High-tech bidet toilet Lobby: - Staff are friendly and helpful, Google translate is a must if you don't speak Japanese - Seamless check in and check out experience. We could leave our luggage there when we arrived earlier than the check in time by a few hours - Water and tea dispenser available - 1 free ice cream per guest Sanrio theme: - Lots of merchandise for sale - You get to keep the room card (personalised with your name) as a souvenir. We also got a coaster and a lucky dip small item to bring home

Stayed in September 2024

The airco did not work as well as I would have liked. There is no natural daylight in the room.

Stayed in a very nice and cute room in Hello Kitty Okinawa style. There are cute Sanrio items in the shop!

Stayed in May 2024

The staff are very helpful. The decorations are cute.

Stayed in March 2024

A bit overpriced for what is provided. There was no kettle and the toilet didn’t work properly. If you want to split the bill you will have to pay cash.

Great location and the room is very clean and comfortable.

Stayed in March 2024

Super cute shop on the first floor and toddler kimonos for guests for free during your stay. Super convenient location on Kokusai St and very friendly staff. Beds were a little hard and we thought the room was going to be a little more themed decor but overall a fun weekend! I would suggest to skip the breakfast and eat nearby

Stayed in March 2024

the air conditioner had a lightly bad odor. the walls allowed noise to be heard from connecting rooms.

It was a good no frills hotel. i may have expected a bit more due to it being hello kitty themed. however it was nice.

Stayed in January 2024

Was exactly what my daughter was hoping it to be. We stayed in the Cinnamoroll room. It was super cute, very clean, and decent amount of space. The gift shop full of sanrio things was great. They have free coffee and cold green tea in the mornings. Overall, was worth the trip to Okinawa.

Stayed in December 2023

The room was small and there was no seating in the room other than the bed.

Location was nice.

Stayed in December 2023

I think the floor could be cleaner and the air conditioner could be cooler.

The front desk can speak Chinese, and the location is very good. It is very close to Kokusai Street and Makishi Station.

Stayed in November 2023

Staff was fantastic, parking across the street was cheap. About $13 for overnight. Very nice area with the exciting Kokusai-dori street within walking distance. Bed was stiff but we slept well. No breakfast but otherwise a great place.

Stayed in September 2023

Their “hot spring” is just an empty bathroom with a medium sized tub for you to fill out yourself.

The staff were kind and helpful, and the themed rooms were very cute! The lobby itself is also a Sanrio store that you can buy collectibles from. Location is also convenient: close to the airport, and between two convenience stores.

Stayed in May 2023

The only thing I have negative about this place is the room and halls have a very different mildewy smell.

The property is close to everything. It's very convenient. The rooms were very clean and the staff were phenomenal.

Stayed in August 2025

N/A

Very nice staff, nice location and room size is sufficient

Stayed in June 2025

We didn't get the room I thought I had chosen. The items for purchase is very slim. The bed was a little hard. There isn't free parking for the hotel.

I like they have Sanrio merchandise at the hotel you can purchase. I liked they had a gift box you put your hand it to choose a little luxury gift. I thought the hotel itself was super cute.

Stayed in May 2025

The location is exceptional! Right on kokusai-dori, so many restaurants bars, stores right outside. The staff were incredible and so friendly. Of course the room and lobby were so adorable aswell! This hotel is fantastic

Stayed in April 2025