No wifi in rooms. Only main lobby has wifi. The "games room" is more of a claw machine alley, dont expect board/card games.

The onsen was great. The hotel had friendly staff and many amenities. The buffet had excellent choices for breakfast and dinner. There was a Lawson within 5-10 mintues of the hotel. They had many sizes of robes and slippers.

Stayed in August 2025

Breakfast was great.

Stayed in June 2025

Instructions on Booking . Com of what not to do.

I paid 80.00 dollars to get a taxi from Nikkō thinking it was close to station. Maybe specify it is Kinugawa station . It is an easy walk from station.

Stayed in June 2025

You had to run the water for 10 minutes to get hot water in the tap or shower.

The dinner included was excellent.

Stayed in May 2025

There are three blocks of building and the onsen timing is a bit odd. However you will get used to it, worth to stay at least two nights.

Good meal breakfast and dinner (half board) Big tatami room with bathroom Great view at kinu river Value for money

Stayed in November 2024

There wasn't Wi-Fi in the room, only in the lobby, so it might be a problem if not every one with you have a SIM-card. I am pretty sure that I was the only foreigner during my stay, which was OK for me, but might be a minus for some travelers. Also, the place is very clean, but pretty old, and it is noticeable. But for me pluses definitely were much bigger than the minuses, so I still might consider staying here again in the future!

The location is great! There is a ropeway with small monkey park on top on the mountain maybe 15-20 minutes on foot by the hotel, and the river is very beautiful. I stayed during the autumn leaves season and scenery was fascinating! I also liked the additional facilities at the hotel like manga reading room and karaoke rooms. I came alone, but it still felt like a great place to visit with your family as well!

Stayed in November 2024

nothing

the property was so good and the staff is so nice too😃

Stayed in November 2024

Not wheelchair friendly

Stayed in October 2024

A rather worn down hotel. Tobacco smell in non-smoking room.

Onsen, Breakfast and dinner had lots of options.

Stayed in October 2024

Front call is not response. And I have first visit. But access is very difficult and far form city for foreigner. Do not recommend for foreigner. I have reserved dinner and break fast, but I arrived late because I do not know the correct distance. Anyway this was the worst day of the my trip. The cleaning condition is bad. Room is also very small too.

Breakfast and hot spring quality are good.

Stayed in September 2024

Supercrowdwer

Rotenburo

Stayed in September 2024

There was no wifi except in the 3rd floor of the Hyakka Building. It’s a big deal for anyone travelling. Hope they fix it. Travel to and from the hotel and the station was also quite difficult with luggage. Its very hard to get a taxi in Kinugawa unless you speak Japanese/have a Japanese phone number, or you’re in a place where you can ask someone to call you a hotel. It can get scary when you arrive near evening

Everything you need is on the property. There are hot springs, vending machines, restaurants, facilities such as a manga room and a massage room

Stayed in August 2024

The bed was too soft and short for people over 190cm tall. The room was outdated. The carpet and chairs was old. There was no dresser just hangers.

Dinner and breakfast had a wide selection of food. Of course, it was buffet style. Also, I did like the room location(940), top floor and far end. It was very quiet, but the view block by another building.

Stayed in August 2024

I stayed in a western style room that was now non-smoking but had previously allowed smoking judging by the lingering smell. Luckily that was long enough gone that it didn't stick to my clothes.

The baths and the place were excellent. Food was good and the buffet style meals made it easy to deal with my diet.

Stayed in June 2024

Signs where incorrect, or lead no where. Not enough directions in the dining area. No explanation about shuttle bus versus regular buses, a map would be convenient. No way to clean up the outdoor onsen water, it was filled with dead insects. The slippers provided smells very bad, the duvet on the bed smells like cigarettes.

Many Amenities

Stayed in June 2024

Small prived bathroom compaired to the room.

The nice room. The dinner and breakfast.

Stayed in April 2024

Not much

Staff friendly rooms were clean.

Stayed in November 2023

The buffet Washington very crowdy. The dining hall was not cosy.

God food. Nice and clean everywhere. Spacious room.

Stayed in October 2023

It doesn’t have wifi in the rooms

Great hotel and value for money, perfect for budget travelers and sento beginners

Stayed in August 2023

nothing special.

delicious buffet, fresh food of local area. good enough to enjoy!!

Stayed in August 2023

Exterior seems old, the room smells a bit old.

It’s nice and unique. The location’s pretty good too.

Stayed in August 2023

No air conditioner. Too hot, not tidy enough.

The open onsen is good. Parking is good.

Stayed in April 2023

old and un renovated ! all rooms seem to be smoking rooms and smell even if they are booked as non smoking. Checkin staff mixed up the room allotments. in all not worth the money

excellent buffet for dinner and breakfast

Stayed in April 2023

No shuttle hotel bus, limited open time of the souvenir shop.

Im a nature lover so i love their surroundings, there's a variety of dishes to choose from.

Stayed in November 2022