Reviews of Ooedo Onsen Monogatari Hotel Kinugawa Gyoen 3 stars
879-1502 Tochigi, Nikko, Fujihara 1-1, Japan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewCleanliness and service. I loved the colorful yukatas to wear around the hotel. Good buffet meals. Free karaoke if you go during morning and day time.
Since the food is buffet style the canteen can get crowded and it feels chaotic to fight to get in line. The surrounding Kinugawa areas of the hotel feels very delapitated and not pretty.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI like the onsen
None
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe onsen was great. The hotel had friendly staff and many amenities. The buffet had excellent choices for breakfast and dinner. There was a Lawson within 5-10 mintues of the hotel. They had many sizes of robes and slippers.
No wifi in rooms. Only main lobby has wifi. The "games room" is more of a claw machine alley, dont expect board/card games.
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewBreakfast was great.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewI paid 80.00 dollars to get a taxi from Nikkō thinking it was close to station. Maybe specify it is Kinugawa station . It is an easy walk from station.
Instructions on Booking . Com of what not to do.
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThe dinner included was excellent.
You had to run the water for 10 minutes to get hot water in the tap or shower.
Reviewed: 8 May 2025 · Stayed in April 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewThe spacious and well-equipped room, the onsen especially the outdoor, the view and the nature around, the dinner and breakfast buffet were delicious as well. The overall atmosphere was really relaxing. My wife was very happy
light switch of the fridge area was quite inconvenient
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewBeen here over 10years ago for one night but this stayed for two nights. Everything has been great even overcrowded a bit!
Location is a bit walking distance for lots of people, if hotel can offer free shuttle according to the train schedules will be the best!
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewI liked onsen and buffet.
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 December 2024 · Stayed in November 2024
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewGood meal breakfast and dinner (half board) Big tatami room with bathroom Great view at kinu river Value for money
There are three blocks of building and the onsen timing is a bit odd. However you will get used to it, worth to stay at least two nights.
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewThe location is great! There is a ropeway with small monkey park on top on the mountain maybe 15-20 minutes on foot by the hotel, and the river is very beautiful. I stayed during the autumn leaves season and scenery was fascinating! I also liked the additional facilities at the hotel like manga reading room and karaoke rooms. I came alone, but it still felt like a great place to visit with your family as well!
There wasn't Wi-Fi in the room, only in the lobby, so it might be a problem if not every one with you have a SIM-card. I am pretty sure that I was the only foreigner during my stay, which was OK for me, but might be a minus for some travelers. Also, the place is very clean, but pretty old, and it is noticeable. But for me pluses definitely were much bigger than the minuses, so I still might consider staying here again in the future!
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewThe many selection of food during breakfast and dinner. The room was spacious, bid were big and clean. You can wear yukata anywhere in the building. The onsen was great.The facilities are in different building but there were clear and big instructions around the wall.
the washlet was somewhat broken. you have to wait a longer time before standing or else the spray will continue
Reviewed: 10 November 2024 · Stayed in October 2024
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewthe property was so good and the staff is so nice too😃
nothing
Reviewed: 6 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 October 2024 · Stayed in October 2024
Verified reviewDinner and breakfast and onsen
Far from station. Staff cannot speak English but nice.and friendly.
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewNot wheelchair friendly