Reviews of Ooedo Onsen Monogatari Premium Ito Hotel New Okabe 3 stars

I love all the small extras like the free popsicles, free drinks and other amenities. Onsen was pretty especially the outdoor one. There were 2 that we could soak in, both were nice! Dinner and breakfast were buffet. Kids loved it.

A bit dated

Very clean and staff were very friendly. The Japanese buffet for breakfast and dinner were excellent and so many dishes to choose from.

We chose the Japanese style room however sleeping on futons were not comfortable. Also no private bath/shower was quite uncomfortable for westerners. Bath and shower were shared and open.

Great buffet meals. Common areas are well kept (make sure you use them all!). The indoor bath was decent and I'm told the outdoor bath was good (I didn't have time for that). Staff are courteous and helpful, although they only have one gentleman at the front desk with fluent English. They give you a choice of room cleaning service levels. Look out for the flag at the train station that lists the minibus pickup times.

The room itself was a little disappointing--it was worn out and more dirty than it should be. They really should schedule a deep cleaning at least, preferably a minor refit. I will grant that the floors seem to be vacuumed reasonably well (most important for a tatami room), they replenish supplies, and maybe they give a quick wipe to the table tops, but that's probably all they regularly do. It was dusty in the corners of alcoves and in closets (big dust balls next to the safe), water stained around the vanity, dirty around the edges of the vanity and the shelf and lights above it, brown on the sides of the towel bar, very moldy all over the bathroom (they need better ventilation), some wallpaper was starting to peel, and there was what looked like a coffee spill on the outer handle of the inside door, and a big brown hand print on the other side of the door. It's like they are not giving their cleaners enough time to take care of anything beyond the minimum. We wiped up some of it ourselves just to get comfortable. There was a musty smell in the room that faded a bit after leaving on the ventilation fan and air conditioner. Beside that, the furniture looks worn out, especially the pockmarked tables and chairs. To top it off, the card payment machine at their front desk does not indicate the amount of the payment to be authorized--before you authorize it--like a modern payment system should. At least it prints out a proper receipt. Just a lot of annoying details. It was fine for my family get away, but you won't impress a girl/boyfriend with this

Breakfast was fine in terms of quality but very overcrowded and shabby dining room.

Common areas were ugly and dirty. We got stuck on a smoking floor and it really stunk. Needs new carpets throughout. It's a shame as staff were kind, they deserve better.

A friendly welcome ( once they could find an English speaker!) Huge Japanese style room with rush matting, low tables and futons. Very clean and comfortable. Our deal included dinner and breakfast. Both were excellent buffets with some western food if you wanted it. My husband was in ecstasy over the beef counter and returned several times. The Onsen bath was medium sized and lovely. It's slightly out of town but there's a lovely riverside walk down to the beach that takes 20 minutes.

The hotel only has the name on the building in Japanese so it was a bit difficult to find.

The staff was exceptionally friendly and made us feel very welcome even though we did not speak much Japanese. The buffet was very good and the Onsen was great as well.

There was no bicycle parking at all, which I never saw at a hotel before. We were also not allowed to park our bikes on the car parking spots. This was not a big problem as the staff was very kind and found an alternative solution, but this was a hassle and took quite a while. I think bike parking can be expected at any place.

Dinner buffet, onsen, shuttle bus, massage chairs, free drinks

Nothing

Onsen facilities are spacious. Hotel staff are very helpful

Buffet food is average. A bit far from train station by walking.

The property is easily accessible from the main highway of the area giving it plus points.

What I did not like was that the room was not given free water inside the room making it very inconvenient to go down just to grab water

The hotel exceeded our expectations in terms of the size of the room, the services and amenities. The dinner and breakfast buffets were fantastic and our favorite part was the lounge with a library of books, free drinks and ice creams.

We weren’t able to use the onsen due to having tattoos which is understandable but a bit disappointing - especially because it was one of the main reasons for booking this particular hotel.

The lounge space and the restaurant were superb!

The bathroom in the room was little too old so lots of molds there but I guess the place is just very old.

Great customer service and tasty breakfast and dinner buffets.

There was some mold in the room on the ceiling and on the curtains. The table tennis equipment was broken and falling apart.

All meals are served in buffet style but the quality is a lot higher than my expectation. The onsens are excellent especially the outdoor one that was renovated recently. Parking is not a problem as they have several parking lots near by. Staffs are friendly and helpful; the Japanese style room is clean and tidy. All drinks and

I found this property from booking.com and they said that they just put it in the list recently for international travellers. It looks good so I gave it a go. In terms of the facilities, staff, food and general set up; there is no problem at all. However, you'll find a big challenge when you start checking in because no staff can speak English, all forms and information is in Japanese only. Fortunately I speak a fair bit of Japanese so it's not a big drama at all, but it will be part of the fun for other visitors from overseas! It’s a quite common phenomenon if you travel in rural Japan.

The food was very generous and fresh in the buffet, everyone was super excited to have such a huge range of options and the staff were efficient. The room and the onsen were pleasant and we slept well.

It is a good experience so it was well worth it, in many ways it was a true Japanese onsen hotel with all the interesting things that can be found in such a place, including very authentic clientele.

The room was spacious and comfortable, it is really value for money

The food for dinner is below my expectation, but the breakfast is very good.