Reviews of Otowaya Ryokan 3 stars
949-6101 Niigata, Yuzawa, Yuzawa 419, Japan
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Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThis place was such a nice stay we definitely recommend it the facilities were very clean the staff were very friendly and hospitable, they even let us keep our luggage there while we attended Fuji rock festival. We would definitely stay here again!
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewNice quiet location!
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewIt's a beautiful ryokan with very friendly owners and staff and near wonderfull waterfalls. Very good Japanese breakfast and lovely onsen.
Maybe I overlooked, but I got only one towel? But minor thing, very much enjoyed my stay and would stay again.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewConvenient location for train station, lovely onsen at the bottom of the hotel. Large, traditional rooms. Staff were welcoming and friendly
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewFuton and pillow combo is a bit tough if you are western and used to a mattress. The hotel is a bit “local” I’d say, probably not massively suitable to non Japanese.
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 October 2024 · Stayed in September 2024
Verified reviewJapanese Traditional Ryokan with Onsen!
A little bit far from train station.
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewGood location. Host drove me to station on departure which I was not aware of so a nice surprise. Only room available when I booked was Japanese style which was authentic. Futon bed was comfortable and private bath and toilet were good. Did not eat in restaurant or use onsen so can't comment on those. Nice heavy curtains so able to block out exterior lights. Very quiet for sleeping.
TV only had a few Japanese channels so no good for English speakers. Had to ask how to use the air con as no English instructions. Had to ask for a higher chair to sit in of an evening as low chairs too awkward for an older person.
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewRoom was spacious. Plenty of room for yoga, which is important to me when traveling.
Given that it was a traditional ryokan style, there wasn’t a comfortable chair to use a laptop or ipad.
Reviewed: 5 April 2024 · Stayed in April 2024
Verified reviewFriendly staff, lovely accomodation, great traditional breakfast, hot springs in bath house.
Reviewed: 11 March 2024 · Stayed in February 2024
Verified reviewWhen you arrive the Ryokan is dedicated to getting you on the slopes as fast as possible. Have arrangement that they call a minibus which takes you to the ski hire rental and then another minibus will take you on to one of the two ski start points
Reviewed: 18 July 2023 · Stayed in July 2023
Verified reviewA nice little hotel in japanese style, with friendly staff that also could speak english. The outdoor onsen was lovely and surrounded by a little japanese garden.
Reviewed: 24 May 2023 · Stayed in May 2023
Verified reviewThe Japanese breakfast was very good with many small dishes. And to our surprise, the breakfast was almost completely different on the second day of our stay.
Reviewed: 25 April 2023 · Stayed in February 2023
Verified reviewVery clean and good location
The bed and pillow are too soft
Reviewed: 20 April 2023 · Stayed in April 2023
Verified reviewclean and spacious room, nice breakfast and Onsen
On top of a steep slope that’s tiring to walk
Reviewed: 15 April 2023 · Stayed in April 2023
Verified reviewReviewed: 11 April 2023 · Stayed in April 2023
Verified reviewcentral location and good servic from the staff
nil
Reviewed: 10 April 2023 · Stayed in April 2023
Verified reviewLovely old style hotel with hot spring. Clean room and good service. Next is a excellent Japanese bar (one-minute walk). It is wonderful for family with elevator and kid's playroom.
Walking for a short slope to hotel. No washing machine.
Reviewed: 22 March 2023 · Stayed in March 2023
Verified reviewThe most favorite thing we liked was the hotel service. They were very friendly and helpful. They made it so easy for my family to be able to snowboard as soon as we arrived.
everything was awesome.
Reviewed: 14 March 2023 · Stayed in March 2023
Verified reviewGreat place to stay - well run and organised, clean, restful and peaceful environment. Enjoyed the onsen facilities very much and the amenities are good. Daily Japanese breakfast with plenty to eat, tasty food but after 4 days we were hoping for some variety. Service staff were all very accommodating to our requests, friendly and genuinely eager to please; despite limited spoken English. Location is very central but away from traffic noise; and close to great dining and drinking places in town. A relatively short walk from the train station as well; but could take a bit of effort if you have a lot of luggage.
Reviewed: 12 March 2023 · Stayed in March 2023
Verified reviewStaff were wonderful. Helped us book a taxi to our next accommodation and assisted us in saving a great deal of money by helping.
Reviewed: 10 March 2023 · Stayed in March 2023
Verified reviewSpacious, very clean rooms. Great staff, fantastic breakfast. Great locality.
Reviewed: 25 January 2023 · Stayed in January 2023
Verified reviewTraditional Japanese room. 24hr access to hot spa/Onsen. Owners were very friendly and happy to help. Close to station, restaurants and convenient store.
Reviewed: 25 November 2022 · Stayed in November 2022
Verified reviewTraditional ryokan, very nice host. Knows no english but gets herself understood. Stay here if you want to experience what a ryokan is.
Furniture and room in general is a bit dated, but it kinda fits the ryokan theme.