Super friendly and clean, very warm hospitality and great Japanese style families experience. Highly recommended!

Stayed in April 2025

The hotel is atmospheric and calm. It is also very clean with tatami flooring throughout. Staff especially the gentleman at the from desk were pleasant and helpful.

Stayed in May 2024

Very delicious meals Staff are very friendly and helpful Authentic Japanese traditional onsen hotel Easy access to other sightseeing points they also have a shuttle bus to/from Nagoya

Stayed in April 2024

None

Large room and good breakfast

Stayed in February 2024

Only Japan Breakfast

Private Osen for tattoos bodies 1659¥ Osen in our own room

Stayed in February 2024

Helpful staff and wonderful meals. Open air hot spring was available and it was very clean. Room has been recently renovated and was spacious and comfortable. The Achimura Stargazing Tour was an unforgettable experience.

Stayed in January 2024

Nil.

Room spacious and well-equipped. The beautiful garden view was soothing and refreshing. The gentleman at the reception was very helpful and polite. He tried his very best to answer our every question and helped arranging our stargazing night tour efficiently. Breakfast was good.

Stayed in November 2023

Felt like staying in a museum, full of history. Pictures and Tokaido prints lined the walls. Very well maintained vintage inn with a Japanese garden. Breakfast and onsen was excellent.

Stayed in November 2023

No elevator.

Very clean , the staff are very friendly.

Stayed in October 2023

No negative things. It was a nice stay for traveling in Nagano with very accommodating staff and policies.

Beautiful grounds and very nice staff. We booked the incorrect day and they were very flexible and able to take us in when we arrived. Dinner and breakfast were well prepared and typical of Japanese cuisine. The grounds have a wonderful river theme reflective of the area. There was also a small farm market nearby a short walk away.

Stayed in October 2023

Thin mattresses

Nice inside the room hot spring

Stayed in September 2023

Wifi is not so fast.

Breakfast is good and enough. Hotel is near morning market. Hot spring is good in view. Staff is nice. Room is big enough.

Stayed in September 2023

No

Delicious food

Stayed in August 2023

Nothing although there was not many buses running to the town so this could be a problem depending when you arrive on the train. A taxi ride will be very expensive. Also if you’re planning on going to Magome from here be aware that there is only 3 buses a day and it doesn’t drop you off close to Magome it drops you off a steep 30 min climb away on the side of the motorway.

Top ryokan with beautiful shared and private onsen. The breakfast and meal were really good and large. It’s definitely worth paying extra for the meal. The town has so many beautiful walks and looks great in blossom season.

Stayed in April 2023

NIL.

Friendly staff who make sure you understand everything. Our room had a private outdoor bath, and I have to say, it was worth it. Also, we had an authentic Japanese dinner and breakfast.

Stayed in March 2023

a bit old and some point need maintenance, no shop or nothing around onsen

nice staff, good old fashioned onsen, very quiet

Stayed in March 2023

The food was not excellent. It was normal, but the service staff, especially the ladies taking care of serving the food made our meals thoroughly enjoyable.

The service was beyond excellent. I cannot commend the staff enough for their kindness and commitment to making sure we were fully taken care of. In particular, the gentleman who speaks English, he made sure to always check in with us / follow through with whatever we needed. I also loved the fact that there are private onsen rooms, AND private indoor / outdoor onsens available for booking (since both of us have tattoos).

Stayed in March 2023

Everything was clean and nice, but we're just getting too old to sleep on the floor. A western style bed would have been much more comfortable for us. The elevator seemed dangerous because once it started closing, and that happened surprisingly quickly, it would just bang into you very hard. Several people commented on it.

The staff was wonderful, especially Mase who spoke excellent English and could not have been more helpful. the people who served the meals were also very nice. And we loved the baths.

Stayed in March 2023

A bit remote but not a major concern.

Very clean and good traditional ryokan. Nice setting.

Stayed in February 2023

we arrived at 4 p.m.; it was not possible to arrange for a dinner ( Japanese ryokan are in general not very flexible). we found a nice restaurant 600 m away (Hoshizora, Japan, 〒395-0304 Nagano, Shimoina District, Achi, Chisato, Hirugami−5−3) with a real good menu selection ( but order starter, intermediate, main course, desert one after the other!… otherwise you get everything at the same time🫤)

historical, nice onsen near Iida city with a beautiful small garden. cosy Japanese bath. It’s worth to stay a night. reasonable price.

Stayed in January 2023

the strange sounds of the heater, it’s a little annoying at night

we like the Japanese style of environment

Stayed in December 2022

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in May 2023