Reviews of Oyado Sansui 3 stars
395-0304 Nagano, Achi, Chisato 290-1, Japan

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Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewThe hotel is atmospheric and calm. It is also very clean with tatami flooring throughout. Staff especially the gentleman at the from desk were pleasant and helpful.
Reviewed: 4 May 2024 · Stayed in April 2024
Verified reviewReviewed: 8 April 2024 · Stayed in April 2024
Verified reviewVery delicious meals Staff are very friendly and helpful Authentic Japanese traditional onsen hotel Easy access to other sightseeing points they also have a shuttle bus to/from Nagoya
Reviewed: 8 April 2024 · Stayed in March 2024
Verified reviewThe calm and peaceful atmosphere. The beautiful onsen.
Reviewed: 4 March 2024 · Stayed in February 2024
Verified reviewLarge room and good breakfast
None
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewPrivate Osen for tattoos bodies 1659¥ Osen in our own room
Only Japan Breakfast
Reviewed: 10 February 2024 · Stayed in January 2024
Verified reviewHelpful staff and wonderful meals. Open air hot spring was available and it was very clean. Room has been recently renovated and was spacious and comfortable. The Achimura Stargazing Tour was an unforgettable experience.
Reviewed: 5 December 2023 · Stayed in November 2023
Verified reviewRoom spacious and well-equipped. The beautiful garden view was soothing and refreshing. The gentleman at the reception was very helpful and polite. He tried his very best to answer our every question and helped arranging our stargazing night tour efficiently. Breakfast was good.
Nil.
Reviewed: 24 November 2023 · Stayed in November 2023
Verified reviewFelt like staying in a museum, full of history. Pictures and Tokaido prints lined the walls. Very well maintained vintage inn with a Japanese garden. Breakfast and onsen was excellent.
Reviewed: 21 October 2023 · Stayed in October 2023
Verified reviewVery clean , the staff are very friendly.
No elevator.
Reviewed: 8 October 2023 · Stayed in October 2023
Verified reviewBeautiful grounds and very nice staff. We booked the incorrect day and they were very flexible and able to take us in when we arrived. Dinner and breakfast were well prepared and typical of Japanese cuisine. The grounds have a wonderful river theme reflective of the area. There was also a small farm market nearby a short walk away.
No negative things. It was a nice stay for traveling in Nagano with very accommodating staff and policies.
Reviewed: 3 October 2023 · Stayed in September 2023
Verified reviewNice inside the room hot spring
Thin mattresses
Reviewed: 30 September 2023 · Stayed in September 2023
Verified reviewBreakfast is good and enough. Hotel is near morning market. Hot spring is good in view. Staff is nice. Room is big enough.
Wifi is not so fast.
Reviewed: 31 August 2023 · Stayed in August 2023
Verified reviewDelicious food
No
Reviewed: 24 June 2023 · Stayed in June 2023
Verified reviewReviewed: 22 May 2023 · Stayed in May 2023
Verified reviewReviewed: 19 April 2023 · Stayed in April 2023
Verified reviewTop ryokan with beautiful shared and private onsen. The breakfast and meal were really good and large. It’s definitely worth paying extra for the meal. The town has so many beautiful walks and looks great in blossom season.
Nothing although there was not many buses running to the town so this could be a problem depending when you arrive on the train. A taxi ride will be very expensive. Also if you’re planning on going to Magome from here be aware that there is only 3 buses a day and it doesn’t drop you off close to Magome it drops you off a steep 30 min climb away on the side of the motorway.
Reviewed: 10 April 2023 · Stayed in March 2023
Verified reviewFriendly staff who make sure you understand everything. Our room had a private outdoor bath, and I have to say, it was worth it. Also, we had an authentic Japanese dinner and breakfast.
NIL.
Reviewed: 2 April 2023 · Stayed in March 2023
Verified reviewnice staff, good old fashioned onsen, very quiet
a bit old and some point need maintenance, no shop or nothing around onsen
Reviewed: 26 March 2023 · Stayed in March 2023
Verified reviewThe service was beyond excellent. I cannot commend the staff enough for their kindness and commitment to making sure we were fully taken care of. In particular, the gentleman who speaks English, he made sure to always check in with us / follow through with whatever we needed. I also loved the fact that there are private onsen rooms, AND private indoor / outdoor onsens available for booking (since both of us have tattoos).
The food was not excellent. It was normal, but the service staff, especially the ladies taking care of serving the food made our meals thoroughly enjoyable.
Reviewed: 18 March 2023 · Stayed in March 2023
Verified reviewThe staff was wonderful, especially Mase who spoke excellent English and could not have been more helpful. the people who served the meals were also very nice. And we loved the baths.
Everything was clean and nice, but we're just getting too old to sleep on the floor. A western style bed would have been much more comfortable for us. The elevator seemed dangerous because once it started closing, and that happened surprisingly quickly, it would just bang into you very hard. Several people commented on it.
Reviewed: 17 February 2023 · Stayed in February 2023
Verified reviewVery clean and good traditional ryokan. Nice setting.
A bit remote but not a major concern.
Reviewed: 20 January 2023 · Stayed in January 2023
Verified reviewReviewed: 6 January 2023 · Stayed in January 2023
Verified reviewhistorical, nice onsen near Iida city with a beautiful small garden. cosy Japanese bath. It’s worth to stay a night. reasonable price.
we arrived at 4 p.m.; it was not possible to arrange for a dinner ( Japanese ryokan are in general not very flexible). we found a nice restaurant 600 m away (Hoshizora, Japan, 〒395-0304 Nagano, Shimoina District, Achi, Chisato, Hirugami−5−3) with a real good menu selection ( but order starter, intermediate, main course, desert one after the other!… otherwise you get everything at the same time🫤)