Nothing.

I loved meeting fellow skiers over breakfast from all around the world. I think that's the real difference of staying in a ski lodge bs a hotel. You get to meet fellow ski enthusiasts. The breakfasts were lovely and the chef cooked a lively meal for us one evening.

Stayed in February 2025

Lodge with multiple guests, shared showers and bathrooms

Stayed in March 2025

Some inhouse dinners would be great. The low doors.

The snow, the sabel, the quiet location, the view of Mt Yotei. Close, with a car, to the Niseko Village gondola, and Annapurni connector(s) at the top. The staff are good, casual and helpful. Transport and some food options, early and late can be challenging, a car is a must, and is bus+walk accessible but time limited..Good spot for kean riders.

Stayed in March 2025

Bit far from town but made it work!

Good location- could walk to the niseko ski resort slopes.

Stayed in March 2025

The space and layout is great, but it would look way nicer with some better decor and soft furnishing.

Quieter and closer to Annupuri. Niseko Grand Hirafu is way too busy and filled with tourists, so it was nice to be nestled away.

Stayed in January 2025

Friendly staff comfortable and clean

Stayed in December 2024

not being able to use the kitchen

quick response and helpful in booking classess and rental

Stayed in March 2024

Weak wifi, small rooms

Great value for the price, very basic lodge. Staff is very friendly and the breakfast is good. Location is just OK-you really need a car to avoid walking with your skis.

Stayed in February 2024

we took a little bigger room and we are satisfied. There was an option to have a breakfast, it was not as good as mentioned in the comments, but sufficient. The only down side it was not at 7, but starting later. Overall a good place to stay. 5 min walk to the Diamond Lodge with western meal options. Friendly stuff.

Stayed in January 2024

There was not enough laundry equipment for the whole building however, just 1 washer and dryer each. The room I ordered was marked as a "room with a view" "mountain view". The only view we had was of the snowbank next to the house as we were in a semi-basement. To add to that ventilating the room was not possible if the buildings heating system was active, as our rooms window was right by the gas tank out the back. Most times if we opened the window to let fresh air in, all we got was a gas smell.

The staff were amazing, always went above and beyond to help with any of our needs and we're very friendly. Zero complaints to them The breakfast service was great and the facilities were well looked after. Comfortable room with plenty of space for 5. I want to stress again how great the staff were, haven't received better treatment anywhere else in Japan as of yet, great bunch of people.

Stayed in February 2024

Shared bathrooms very small and limited dining nearby at night. Beds very firm. Drying room only just did the job some days.

Quiet, scenic location. Spacious rooms. Super friendly helpful staff and good breakfast.

Stayed in February 2024

The larger bathroom's bathtub was not practical, as the size was too big and water was not hot enough. But you can always choose to use the smaller bathroom.

It was a warm stay, welcomed and assisted by friendly staffs. Enjoyed talking to the other guests as well. Facilities were great, including bathrooms with bathtubs, hair dryer, small fridge in each room, ski drying room, washing machine and dryer, electric kettle, microwave, etc. Location was good enough, reachable by Niseko United Shuttle Bus at "Higashiyama Pension Village" and about 5-10 mins walk. Beer is sold at acceptable price range, considering everything in Niseko is expensive. Snowboards pickup from the lodge were delayed because of Yamato's fault, but staffs are kind enough to help to handle even after our stay was over. Great service!

Stayed in February 2024

Access to the showers is a bit limited, only a couple of toilets available.

Good value, close to the shuttle bus line. Helpful staff,

Stayed in January 2024

A little inconvenient if you don’t have a rental car.

Clean

Stayed in January 2024

Location, but that's only because we didn't drive.

It was our first time to Niseko, so I didn't know much about the location, and I couldn't tell much about it from Google Maps. It is not a convenient location if you do not drive, and to be fair, the property did recommend that I hire a car. That said, it worked out for us, except on the first night when we arrived, and there was nothing to eat. This was all my fault as I failed to read the message from the lodge to bring my own supplies as there are no restaurants around, and the closest one to us closed at 4 pm. We enjoyed our stay there. The facilities were good. The rooms were simple but really cosy and clean. And to be honest, after a full day on the ski slopes, all you want is a nice hot bath and a comfortable and clean bed. I would go back again now that I am more familiar with the location and know how to navigate around.

Stayed in December 2023

No attach bathroom. A bit confus of the breakfast ( booked with bf but was told to pay ).

Cosy, quiet and nice atmosphere. Friendly staffs.

Stayed in December 2023

No air condition for a very hot week, but acceptable.

Friendly staff, well-equipped, location etc

Stayed in August 2023

No air conditioning during a very warm week but acceptable.

Friendly staff, well-equipped and location etc.

Stayed in August 2023

No A/C. Fan was provided and was barely enough to sleep. Realize it was summer, temperatures not extremely hot, but very humid.

Employees were great and helpful. Good information on things to do in the area. Quiet area. Easy drive to restaurants and activities. Drinking water provided.

Stayed in August 2023

Services given incl a local tourist info were good.

Stayed in August 2023

I had a relaxing stay in Niseko during summer. The room I booked was good and clean, but personally, it was also a little dark for me. The facilities at the lodge are also clean and well-maintained. Basic amenities are provided. The staff and owners are warm and nice people; they are very helpful in giving information about the area and answering requests from guests. They also make sure you travel to the lodge safely by informing you route options, since the location is kind of remote and inconvenient. Meals aren't provided during the period I stayed in and there are no convenience stores that are within walking distance, but the staff told me about the nearby restaurants and vegetarian/vegan options. I travelled alone but I think it would be great value for those travelling with partners or in groups. The room comes with two-three single beds so it would be very cheap for the group to split the cost. Overall, it was a great stay and I look forward to visiting the lodge again, next time with friends during winter.

Stayed in July 2023

Really great staff

Stayed in February 2023

No closets in the rooms

Breakfast was very good, but a little pricy. Staff was very nice and helpful

Stayed in February 2023

They say expectations determine our level of satisfaction, and I'll admit that my expectations were sky high, based on a previous stay last year. Apparently the previous owners are gone, and that's too bad. They really made the extra effort. What can I say? The quality of the service, in particular the cooking, has dropped. But this problem was compounded by the fact that Niseko is a very dificult place to get around (just forget about getting a taxi. Forget it.) and do non-snow stuff. I don't blame the current management for this. But, it would have been nice if they had stepped up with a shuttle service to the restaurants and slopes as their competition is doing. Also, they need a full time Japanese speaker to handle the usual problems guests face (booking buses, getting around, etc).

When I was looking, Niseko Ski Lodge Higashiyama was by far the cheapest place within walking distance to the ski lift (Banzai), from which you can get a free ride to the nearest lift ticket window (Hilton). They feed you an all you can eat breakfast that is filling, if not particularly exciting. Everyone is very nice.

Stayed in February 2023