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Reviews of Hotel Plumm 3 stars

220-0004 Kanagawa, Yokohama, Nishi-ku Kitasaiwai 2-9-1, Japan

#42 of 146 hotels in Yokohama

Guests' Choice

Review score

Based on 491 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    7.7

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 25 August 2025

    9.0
    We would stay again!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff were very friendly and welcoming. We were lucky enough to get the pancakes for breakfast and they were very delicious and presented well. The inside of the property looked high end too.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It's abit far from Yokohama station but a nice walk nonetheless.

    Amenities were exceptional. Staff were very nice. Hotel was close to malls and restaurants. Room was clean and spacious.

    Stayed in July 2025

  • Reviewed: 9 August 2025

    8.0
    Just ok
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air con

    Good

    Stayed in July 2025

  • Reviewed: 1 August 2025

    8.0
    repeat customer. Not bad
    • Business trip
    • Solo traveller
    • Designer Single Room - Non-Smoking
    • Stayed 1 night

    The airconditioner was right above the bed and the cold air was blown directly on the bed.

    Close to Yokohama station (10 Minutes walk)

    Stayed in July 2025

  • Reviewed: 14 June 2025

    9.0
    good
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    good

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Attentive staff, located about 7 minutes from Yokohama Station

    Stayed in June 2025

  • Reviewed: 30 May 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights

    Breakfast is set menu

    Room is very good size, we stay in twin room. There has a noodle restaurant opposite hotel and is very delicious and cheap

    Stayed in May 2025

  • Reviewed: 29 May 2025

    7.0
    Very nice and warm hotel.
    • Leisure trip
    • Couple
    • Designer Moderate Double Room with Small Double Bed - Non-Smoking
    • Stayed 5 nights

    Bed is just too narrow but it's typical in Japan for the price you pay.

    the location is about 10 minutes walk to the Yokohama Station. There is many convenient store nearby, Aeon Mall and supermarket is like 5 minutes walk. Staffs are the most wonderful people I ever met, polite and helpful.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    8.0
    Great value to stay at the hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It is little bit far from Yokohama station

    It has a lot of shops around the hotel area. That makes shopping and eating more choices.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Moderate Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The small double bed is the narrowest double bed I had come across so far.

    The location is just a stone's throw away from the bustling street. The free public bath is a value-add to the stay.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Moderate Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good smell in the lobby

    Stayed in April 2025

  • Reviewed: 7 May 2025

    9.0
    The hotel staff were polite and courteous.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 6 nights

    Not applicable

    Very convenient location to eateries and some tour sites.

    Stayed in April 2025

  • Reviewed: 6 May 2025

    9.0
    Great hotel close to the main station
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff were lovely,

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    Close to train station
    • Leisure trip
    • Couple
    • SOHO Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel staff is very nice, with many personal cleaning products to enjoy. The room is nice for two people.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Triple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    So far everything is good

    Three beds room Provide instant coffee,tea and many choices Close to Yokohama station Close to restaurants and convenience stores.

    Stayed in May 2025

  • Reviewed: 25 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Designer Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very convenient location and surprisingly comfortable. Exactly the right amenities provided.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    8.0
    Money valuable stay, although took me a bit of time to find it. Staffs very friendly, fixed my toilet dripping water iss
    • Leisure trip
    • Solo traveller
    • SOHO Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staffs are very friendly.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    9.0
    Walkable distance to the train station, within reach convienence stores, reasonable price
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights

    hile some areas of the hotel felt a bit dated, the room itself totally made up for it—it was clean, comfortable, and had everything I needed to relax after a day out. The elevator needs renovation, however, it still works.

    I loved how close this place was to Yokohama Station—super easy to get around! What really made it awesome was having a 7-Eleven literally next door (snack runs at any hour? Yes, please!) and a Jonathan’s just steps away. It’s a cozy local chain that gave me a taste of the area without even having to venture far. Super convenient and full of local charm!

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Special Offer - Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    well worth the cheap price to stay here. good location, good staff, nothing more was needed!

    Stayed in April 2025

  • Reviewed: 20 April 2025

    9.0
    A comfortable stay
    • Leisure trip
    • Couple
    • SOHO Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The room was simple, but comfortable and clean. The hotel had been renovated a number of years back so the room was a misc of business hotel aesthetics (basic) and modern styling. This hotel had a public bath which allowed me to relax after a busy day. The staff were exceptional and were the best part of this hotel. My partner had left something behind after checking out and when he called, they were able to locate it swiftly. The hotel is a short walk from Yokohama station. We like how there was a convenience store next door and a 24 hour udon store just across the road.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    8.0
    Well located, friendly staff and a nice public bath. I would stay here again.
    • Leisure trip
    • Solo traveller
    • Designer Single Room - Non-Smoking
    • Stayed 3 nights

    The rooms are a bit small, even for this category of hotel, but OK if staying alone. The lack of a clothes line in the bathroom, which I've become used to in Japanese hotels, was a slight inconvenience.

    A convenient location for Yokohama station, with a good variety of local restaurants. The staff were very friendly and helpful. The sento was nice, and the other hotel facilities (coin laundry etc.) were easy to access.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    8.0
    Convenient stay in Yokohama!
    • Leisure trip
    • Couple
    • Designer Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Loved the public bath and the staff were very friendly. Room was a bit small and the bed was a bit stiff.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Designer Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and comfortable stay Loved the classy foyer Great to be able to speak to staff in English Would have liked a step into bathtub

    Stayed in April 2025

  • Reviewed: 6 April 2025

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Special Offer - Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The hotel staff was very friendly and a big bonus the speak English. Great foyer and the room was very cosy. Hotel was close to Yokohama station. The public bath was very relaxing after a full day of activities and it has an ice cream vending machine. There was only one pillow per person in the room and the pillows is uncomfortable other issue was the room was located sort of parallel with the lift and you can hear the hosting noise when the lift is in use. This carries on every second day and night.

    Stayed in April 2025

Showing 1 – 25

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