Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Hokkaido hotel reviews
  4. Sapporo hotel reviews
  5. Reviews of Hotel Potmum Sapporo

Reviews of Hotel Potmum Sapporo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

003-0801 Hokkaido, Sapporo, Shiroishi-Ku,Kikusui 1-Jo,1-Chome 3-17, Japan

#112 of 201 hotels in Sapporo

Guests' Choice

Review Score

Based on 39 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    7.9

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 8, 2025

    8.0
    Good for your stays, but be careful in winter
    • Leisure trip
    • Solo traveler
    • Large Double Room
    • Stayed 4 nights

    The path getting there is a bit dangerous during the winter, and there's no advertised meal heating service like a microwave. But it's mitigated by the markets nearby. There's also only one local restaurant in the evening after the coffee shop closes so you're limited in your local options. The bed is also like a futon, so very low to the ground which may affect some people

    The room itself was very clean, situated near a train station two stops away from Odori Park with a a convenience store and supermarket nearby. The staff were welcoming, and helpful in getting me situated. The bed was comfortable, and the room was very secure. And the coffee shop associated with it makes a good brew

    Stayed in February 2025

  • Reviewed: February 13, 2025

    9.0
    Very large and comfortable room, minimalist and lots of space for family.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    Minor things that didn't affect the stay in negative ways: The nice kitchen only has mugs, no basic cutlery sets. However, you can request from the reception. Rooms are not soundproof, can definitely hear most of the movements from upstairs. It was really noisy if someone was stomping or dragging furniture/ luggage.

    The room was very spacious, with a comfortable, two large beds. It was bigger than we expected. The couch and coffee table area was a really nice set up. Love the minimalistic concept. QR code keycode was interesting, but we're given the key just in case any issue. Convenient store just across the road, local supermarket within 5mins walk & next to the nearest station.

    Stayed in January 2025

  • Reviewed: February 6, 2025

    8.0
    A boutique hotel two stops from Odori Park
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Its a bit of a trek in the snow in winter to get to the station. The pillow was not very comfortable. There was a charge for 20 minute late checkout that was not clear on the initial booking page.

    The coffee is good, the staff is very kind and helpful. There is a coworking space available that is very helpful for working. The cafe is Morihico coffee and is very high end but also the price reflects it.

    Stayed in February 2025

  • Reviewed: December 30, 2024

    7.0
    A nice hotel to stay in Sapporo but they should improve the internet connection.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    With 4 people occupancy, they only provide 2 towels. Very slow internet connection in the room located in the annex building is dissappointing. There were loud noises heard at 1:00 AM.

    Very close from the nearest train station (Kikusui St), and conveniently located just in front of Family Mart. Got a coffee shop in the lobby area. A warm and welcoming staffs. The room is quite spacious. Washing machine and dryer is located on the 1st floor of the annex building.

    Stayed in December 2024

  • Reviewed: May 16, 2024

    9.0
    Good location
    • Leisure trip
    • Travelers with friends
    • Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The only downside was that you couldn’t turn-off the automatic sensor light in the entry way/outside the bathroom- it would wake up one person when the other person used the bathroom in the night.

    It was close to a supermarket and near the subway (only 2 stops to the main part of the city). The staff were friendly and it was helpful having two sinks/kitchenette area in the room. The bed configuration was good for friends (not close side by side but head to head with a bench in-between). The only downside was that you couldn’t turn-off the automatic sensor light in the entry way/outside the bathroom- it would wake up one person when the other person used the bathroom in the night.

    Stayed in May 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    I heard someone's cough very clearly like if someone is at the corner of the room, so I worried the wall is very thin.....but I didn't hear other noises, but I was trying to be quiet.

    Close to subway station. Cafe is downstairs. Bed is comfortable.

    Stayed in March 2024

  • Reviewed: February 13, 2024

    9.0
    Good hotel with nice cafe
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 10 nights
    • Submitted from a mobile device

    I found the beds a little stiff but otherwise all lovely.

    Very nice coffee shop, right near the train lines to odori, plenty of food options in an easily walkable area. Rooms were a reasonable size for Japan.

    Stayed in February 2024

  • Reviewed: January 15, 2024

    8.0
    Overall a nice and quite homey stay.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights

    Everything was great except for the most important thing, the beds. The beds and pillows were not as comfortable considering the price we were paying and the other great amenities they had in the room. It was quite disappointing.

    The location was good with convenient shops, a supermarket, and train stations close by. It was also situated in a nice and quiet neighborhood. Lastly, the room was very spacious which is rather hard to find.

    Stayed in December 2023

  • Reviewed: October 23, 2023

    9.0
    Good place to be with Coffee as as bonus. It is pretty far way from the interesting parts of Sapporo
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights

    It is pretty far way from most of the restaurants in Sapporo so you will have a little walk to get there. Having said that, there are some local eateries that need some experimenting to find and there are good places to eat there. Just remember that most sights are across the river.

    The hotel is part of a coffee shop and it pretty into coffee, you get coffee and a grinder as welcome gift and that coffee is good! The rooms are modern and comfy. You can actually open a window to let some fresh air in (not too common in Japan)

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Great for coffee lovers
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good coffee and nice space. Unfortunately did not get to try the beautiful cafe in the lobby due to lack of time. Laundry facilities are available in the sister building close by

    Stayed in October 2023

  • Reviewed: September 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    Extremely small room. We travelled with backpacks, and barely had space to turn around. Even though the bed was large and comfortable to sleep, the room was just way too tiny for two persons.

    Right next to the subway station and there is a supermarket open 24/7. The bed was comfortable, and the shower was spacious. One can even open the window to let some fresh air in.

    Stayed in September 2023

  • Reviewed: August 27, 2023

    7.0
    You get what you pay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    The room wall so thin. I can hear the voice from room beside me and form hallway.

    Hotel is great! Bed and shower are clean and comfortable. Not too far from station.

    Stayed in August 2023

  • Reviewed: March 31, 2023

    9.0
    Great and stylish place with fantastic breakfast and coffee!
    • Business trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 4 nights

    While great, the breakfast has only 2 options, and it takes a while to get served, so for a long stay it can get a little tedious. The sauna seems to be always fully booked, and it is not easy to book it anyways, especially because the staff's English is a little limited.

    Stylish hotel with comfortable rooms and a nice lounge to relax with a book or work. The breakfast and the coffee are excellent. The location is not central, but it is just 2 min walk away from the subway station, which puts the city center just 5 - 10 min away. Alternatively, 20 min walk will take you to the Susukino area. Would definitely stay there again.

    Stayed in March 2023

  • Reviewed: March 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    comfy yet cozy

    Stayed in February 2023

  • Reviewed: March 11, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee provided in the room

    The coffee pot

    Stayed in February 2023

  • Reviewed: February 20, 2023

    7.0
    A unique and hip accommodation.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Wifi service was not the best. The room layout was a little strange. A little noisy as the walls are a bit thin. The sauna must be booked and is quite expensive to reserve.

    Beautiful cafe and common spaces. Rooms are like private apartments.

    Stayed in February 2023

  • Reviewed: February 12, 2023

    7.0
    Nice and comfortable stay but a bit far from the city center
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We didn’t have breakfast included but we assumed we could order breakfast if we changed our mind. But when we asked for breakfast the morning of, they said we had to order it the evening before, even though this wasn’t mentioned during check in. The hotel also has a sauna/spa but was fully booked for 2 days, which was disappointing. The location of the hotel was quite far from the city center but could be reached easily by train.

    The room was a good size and we slept very comfortably. No noise issues. We also received a free welcome drink (coffee, tea or juice), which was a nice touch.

    Stayed in February 2023

  • Reviewed: March 23, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    This was my second time. The new in house private onsen/sauna rooms were a nice new addition. The room meet our expectations and the coffee shop and staff were excellent

    Stayed in February 2025

  • Reviewed: January 31, 2025

    5.0
    BEWARE: THIS PLACE DOES NOT PROVIDE MICROWAVE AT ALL
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No Microwave anywhere in the building, cannot warm food inside the hotel, need to go outside. Ridiculous. Shower booth too small

    Location, very close to subway Room size

    Stayed in January 2025

  • Reviewed: June 24, 2023

    10
    I had a good hotel life.
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I waited the long time to be served the breakfast.

    The room was very quiet and clean.

    Stayed in June 2023

  • Reviewed: February 20, 2023

    10
    Modern, chic and clean.
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom
    • Stayed 2 nights

    Rooms were cute and clean with lots of useful amenities. Great location as not in the tourist area but only one station away from central.

    Stayed in February 2023

  • Reviewed: December 8, 2022

    10
    I’ll be back
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    very welcoming and patient. room was unbelievably comfortable and clean. the breakfast selections (2) were magnificent ( I asked for the French toast recipe, yes it’s that good. the coffee (the lobby is a beautiful cafe and you are welcomed with a grind your own beans, it’s all in the room) was outstanding and hit on all points. a nice walk (10-20 min) or metro (5 min walk) to the cool stuff. thank you!!

    Stayed in December 2022

  • Reviewed: February 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: October 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!