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  5. Reviews of Port House Hatsudai

Reviews of Port House Hatsudai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

151-0071 Tokyo-to, Shibuya-ku, Honmachi 1-4-4, Japan

#360 of 1,485 hotels in Tokyo

Guests' Choice

Review Score

Based on 264 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    8.2

  • Value for money

    8.7

  • Free Wifi

    9.9

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Showing 1 - 25

  • Reviewed: August 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The room is quite small. The absence of staff make the experience a bit impersonal

    Very modern building and room. The common area is spacious and provides several amenities. The area allows to experience real Tokyo, far from groups of tourists

    Stayed in July 2025

  • Reviewed: August 25, 2025

    10
    Clean, safe, easy, comfortable. Close to Shinjuku.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in August 2025

  • Reviewed: August 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit far from station (9min walk) in summer Japan.

    Very comfortable. Common area is good to rest in before check in. Would recommend!

    Stayed in July 2025

  • Reviewed: July 29, 2025

    8.0
    No complaints.worked out great!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Took some tries to get the a/c working. Reliance on communication via Line did not work for us.

    All the basics covered well. Easy to find. Quiet. Affordable. Good location.

    Stayed in July 2025

  • Reviewed: June 6, 2025

    9.0
    A wonderful introduction for us to Tokyo!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a small miscommunication through the automated messaging system about helping to transfer our luggage to the next hotel, but this was quickly rectified by the staff.

    Lovely little guest house, located close enough to Shinjuku but far enough away from the hustle and bustle. Our room had a tv, small fridge and hanging space.

    Stayed in June 2025

  • Reviewed: June 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Tip: each floor has a communal lounge / kitchen, University halls of residence vibe. But one of the bedrooms opens on to it, I think it's the ...3 room e.g. 303, 203 etc. Could be noisy if people are cooking / talking in the lounge so request another room at booking.

    So glad we booked this. Location is great, a really calm quiet street but close to metro. We cooked breakfast every day to save money, bring your own oil / salt. Rooms spacious for Tokyo. Great amenities, v.happy to have dimmable lights after weeks of bright hotel rooms. Laundry downstairs was so helpful. Perfect place to unwind for a few days.

    Stayed in May 2025

  • Reviewed: May 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent location, spacious and spotless room with all the essentials for a comfortable stay.

    Stayed in May 2025

  • Reviewed: May 10, 2025

    9.0
    Fantastic accommodation, great location, very clean, friendly staff and great communication.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 14 nights
    • Submitted from a mobile device

    We only hoped to have a smart TV in the room so we could access Netflix etc.

    The location was perfect, the cleanliness of the building and room was great. The staff were friendly and prompt at communicating. We would definitely stay here again!

    Stayed in May 2025

  • Reviewed: April 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We stayed here for four nights and really liked it. The location is fantastic—it's in a quiet, well-connected area and only about 30 minutes from Shibuya Station on foot, or just 10 minutes by metro. The rooms were clean and had everything we needed. For Tokyo, the size was perfectly fine—compact but comfortable. Check-in was seamless and everything was super easy.

    Stayed in April 2025

  • Reviewed: April 16, 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    The room layout is poor—the bathroom sink is in the main room, making it hard to have any privacy when washing or shaving. The neighborhood is uninteresting, with nowhere decent to eat. Getting to other parts of Tokyo is more challenging because you have to transfer through the extremely busy Shinjuku Station, which takes about 10–15 minutes just to transfer.

    First and foremost, the price was the main reason we chose to stay here—it was about 30% cheaper than anything comparable in Shinjuku. At first glance, the room doesn’t impress, but it grows on you over time. One stop from Shinjuku city was nice.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The host was very communicative and helpful for transferring luggage from their establishment to my next hotel. The place was clean and quiet.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    10
    Highly recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing, it was great.

    Solid place to stay, comfortable, clean, and convenient

    Stayed in March 2025

  • Reviewed: February 15, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The location is extremely convenient, right next to a train station and only 1 stop away from Shinjuku. The rooms were spacious and the common room facilities was always kept clean and organised. The staff was extremely helpful in assisting us with luggage transfer to our next accommodation. Will definitely be staying here again

    Stayed in February 2025

  • Reviewed: January 3, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Cozy room, close to family mart and train station

    Stayed in January 2025

  • Reviewed: December 22, 2024

    10
    Great affordable place to stay near Shinjuku
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean, rooms are good size for Tokyo.

    Stayed in December 2024

  • Reviewed: November 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very small room

    Directions to get there, near train station, comfy, clean

    Stayed in August 2024

  • Reviewed: November 6, 2024

    10
    It was very cozy plus I lost a pair of pants and they kept them until I came back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There’s a laundry rigth next the wall of the living room but it’s not specified

    It was very cozy, quiet and comfortable.

    Stayed in November 2024

  • Reviewed: October 30, 2024

    10
    Excellent value for a amall budget hotel. Rooms are spotless. Although rooms are smallish, we freely used the third floo
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Small communication misunderstanding

    Excellent value and location.

    Stayed in October 2024

  • Reviewed: October 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    our shower was not working at first but we got help very quickly.

    The location was very good! Close to the subway and very much in the center of the city. Communication with the hotel also went comfortably. It was also great that there was a laundromat next door. We also got upgraded to a bigger room which was very nice.

    Stayed in October 2024

  • Reviewed: October 17, 2024

    9.0
    A great way to land in Tokyo–right at the border of Shinjuku & Shibuya
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    A solid option at a great price. Check-in was automated; rooms are keypad locked. Honestly, never saw any staff, but also didn’t need anything, as all of their systems are streamlined. Clearly a lot of thought put into the whole process. Everything was clean; The rooms are quiet and peaceful. We slept well on the comfortable bed, and enjoyed the shower. The location is a very short walk to the Hatsudai station, which is just one stop away from the Shinjuku station. Really ideally placed between Shibuya and Shinjuku. The furnishings are sparse, and there is no dresser for clothes, Though there is a space for hanging clothes with hangers included. All in all, we would definitely recommend it as a solid budget option with no hassle.

    Stayed in October 2024

  • Reviewed: October 8, 2024

    9.0
    very recommended
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Very clean, the location was convinen.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    We loved the location! We were close to the train and close to tons of great food options, which all felt like local treasures. We enjoyed being aware from the super touristy areas but still accessible. The space was comfortable and well priced. The staff was wonderful in setting up transferring our luggage, which was a huge relief.

    Stayed in September 2024

  • Reviewed: September 23, 2024

    8.0
    Comfortable and great location!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    My only negative comment would be the lack of space in the WC.

    It was clean. And had good facilities. The location to fantastic.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    9.0
    Great value for money near Shinjuku
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Very clean room and the common shared space both on the 3rd floor and ground floor made us more relax. Host provided the direction guideline for easy walking from the Hatsudai station. Easy check in/out and they provided space for luggage storage and the best impression is the elevator for going up and down to the third floor

    Stayed in September 2024

Showing 1 - 25

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