Reviews of Prince Smart Inn Nagoya Sakae 3 stars
460-0003 Aichi, Nagoya, 2-11-32, Nishiki, Naka-ku, Japan
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewNice comfortable stay
The breakfast needs to be improved
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNice room with a good bed. Very clean hotel looks expensive. It was also nice that we could stream to the TV. The location was great: you can take busses and subways to anywhere in Nagoya from here. A lot of free amenities are free to take in the lobby.
The breakfast really wasn’t good. Most of the times we just went to a convenience store. Also the washing machines were always taken and people left in their clothes for whole days, and the staff said they can’t just take them out which we of course understand but this was really annoying.
Thank you very much for staying at Prince Smart Inn Nagoya Sakae. We are deeply honored by your kind words regarding our rooms, cleanliness, location, amenities, and TV streaming capabilities. However, we sincerely apologize for any inconvenience caused by the complimentary breakfast not meeting your expectations and the laundry facilities not being convenient for you. We will review our menu offerings and operational procedures to strive for improvements, ensuring a more comfortable stay for our guests. We sincerely hope you will give us another chance to make it up to you on your next visit to Nagoya.
Thank you very much for staying at Prince Smart Inn Nagoya Sakae. We are deeply honored by your kind words regarding our rooms, cleanliness, location, amenities, and TV streaming capabilities. However, we sincerely apologize for any inconv… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewRoom with enough space. You can lock suitcases in a storage room after checkout.
In the room kettle to boil water and cups are not provided.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe lobby and extra amenities are quite unique with it being easily accessible if needed. There was a free light breakfast available but I didn't use it, but it was nice to have that option there. The bed was quite big and comfortable. This hotel definitely has one of the more unique and modern designs compared to your standard business hotels you see in Japan. There was also an air purifier in the room which was a nice option.
The room didn't have a phone, however there was one available near the elevator on each floor. Some typical amenities like shoe horns, clothes spray were missing but are more nice to have just in case.
Thank you very much for staying at Prince Smart Inn Nagoya Sakae. We are delighted to hear that you enjoyed many aspects of our hotel, including the lobby and room designs, as well as the comfort of our beds. We are also pleased to hear that you were satisfied with our facilities and services, such as the air purifiers and light breakfast, which helped to make your stay more comfortable. Regarding the shoe horn, it is located inside the closet, and the deodorizing spray is available for rental at the front desk. We apologize for any inconvenience caused by insufficient information. We will continue to strive to improve our services with the goal of becoming a hotel where you would like to stay again. We hope you will choose our hotel again when you visit Nagoya.
Thank you very much for staying at Prince Smart Inn Nagoya Sakae. We are delighted to hear that you enjoyed many aspects of our hotel, including the lobby and room designs, as well as the comfort of our beds. We are also pleased to hear th… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe location is convenient, clean and there are plenty of tables in the lounge/dining room to seat down with family. There are also complimentary choices of toiletries which are handy. The staff are friendly and approachable.
Not a big deal but there's not much options for breakfast, but one may say it's better to have than nothing. Overall, our stay was enjoyable and comfortable.
Thank you very much for staying at Prince Smart Inn Nagoya Sakae. We are delighted to hear that you were satisfied with the location, cleanliness of the hotel, lounge, and staff service. We are very happy that your family's stay was comfortable. We hope you will stay with us again when you are in the area. All of our staff are looking forward to welcoming you back.
Thank you very much for staying at Prince Smart Inn Nagoya Sakae. We are delighted to hear that you were satisfied with the location, cleanliness of the hotel, lounge, and staff service. We are very happy that your family's stay was co… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewNice breakfast
Thank you very much for choosing to stay with us. We are truly delighted to hear that you found our breakfast to be wonderful. Knowing that you enjoyed a pleasant start to your day brings us great joy and encouragement. We will continue striving to provide high-quality meals and attentive service, so that every guest can enjoy a memorable and satisfying experience. We look forward to welcoming you back in the future.
Thank you very much for choosing to stay with us. We are truly delighted to hear that you found our breakfast to be wonderful. Knowing that you enjoyed a pleasant start to your day brings us great joy and encouragement. We will continue st… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReally nice and staff were lovely
Breakfast could have been better
We are truly delighted to hear that you had a wonderful experience, and that our staff made a positive impression on your stay. Your compliments mean a great deal to us and serve as wonderful encouragement for our entire team. We sincerely apologize that our breakfast did not meet your expectations. Your comments are very important to us, and we will carefully review our offerings to make improvements. We truly appreciate your valuable input, as it helps us enhance the quality of our services. We hope to have the opportunity to welcome you again in the future and provide you with a more enjoyable experience.
We are truly delighted to hear that you had a wonderful experience, and that our staff made a positive impression on your stay. Your compliments mean a great deal to us and serve as wonderful encouragement for our entire team. We sincerely … Show more
Reviewed: 5 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewI chose the hotel for its location and it did not disappoint. There are enough grocery stores and restaurants nearby, as well as public transportation. The hotel entrance is beautiful.
When I booked the room I didn't notice that there was no kettle in the room. So I couldn't do tea or a noodle-cup in my room. Also breakfast was disappointing. One day the choice was just a piece of bread and a hot drink. It was not really a sandwich, just bread. The next day it was a hot dog and a drink.
Thank you very much for choosing to stay with us and for taking the time to share your valuable feedback. We truly appreciate your kind words and are glad to hear that you had a pleasant experience. Your comments encourage us to continuously improve our services. We sincerely apologize for any inconvenience caused by the absence of a kettle in your room. While kettles are available upon request at the front desk, we regret that this was not clearly communicated during your stay. We understand how this affected your ability to enjoy tea or instant meals in your room. Regarding the breakfast, we are sorry that the options did not meet your expectations. Your comments about the limited selection on certain days are taken seriously, and we are currently reviewing our breakfast offerings to provide a more satisfying variety for our guests. We truly appreciate your honest feedback as it helps us improve our services. We hope to have another opportunity to welcome you and provide a better experience in the future.
Thank you very much for choosing to stay with us and for taking the time to share your valuable feedback. We truly appreciate your kind words and are glad to hear that you had a pleasant experience. Your comments encourage us to continuousl… Show more
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewGreat breakfast.
Thank you very much for your kind words! We’re delighted to hear that you enjoyed our breakfast. Providing a satisfying start to the day is very important to us, and your feedback means a lot.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewFoyer very modern but rooms are comfortable though a little dated. Close to subway for easy access to most sightseeing areas.
Breakfast was very limited and did not offer any variety. We decided to buy our own at 7/11 which is very close by. Offering a wider selection to cater for foreign tourists would be a good idea in my opinion.
Thank you very much for staying at Prince Smart Inn Nagoya Sakae. We are very pleased to hear your compliments about the atmosphere of our lounge and the easy access to the subway. We are relieved to hear that you had a comfortable stay in our room. On the other hand, we apologize for not meeting your expectations regarding the variety of complimentary breakfast. We will take your valuable feedback seriously and use it as a reference to improve our services in the future. We hope you will have the opportunity to stay with us again.
Thank you very much for staying at Prince Smart Inn Nagoya Sakae. We are very pleased to hear your compliments about the atmosphere of our lounge and the easy access to the subway. We are relieved to hear that you had a comfortable stay in … Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewacceptable
Thank you very much for your kind words and for choosing to stay with us. We are delighted to hear that you enjoyed your stay and appreciated our service. Your feedback motivates us to continue providing excellent experiences for all our guests. We look forward to welcoming you again soon!
Thank you very much for your kind words and for choosing to stay with us. We are delighted to hear that you enjoyed your stay and appreciated our service. Your feedback motivates us to continue providing excellent experiences for all our gu… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewumm accidentally I misbooked the date I understood the point but I was staying at the same room, neighbors made so much noise I could not sleep well, even the concept is eco friendly therefore there is no landline phone to reach the front thats really inconvenient. Besides, the lift is too slow to catch and also something smelly whole room and lift, there is no refresh spray as well. Thats intolerable.
Thank you for choosing Prince Smart Inn Nagoya Sakae. However, we sincerely apologize for the inconvenience caused by the elevator waiting time, the smell in the hotel, and the noise. We also apologize again for the inconvenience caused by the lack of information about deodorant spray, which is available for loan at the front desk. We will make every effort to improve our facilities and information system to make your stay more comfortable. Thank you very much for your valuable feedback. We will make further efforts to improve our services so that you will be able to use our hotel on another occasion.
Thank you for choosing Prince Smart Inn Nagoya Sakae. However, we sincerely apologize for the inconvenience caused by the elevator waiting time, the smell in the hotel, and the noise. We also apologize again for the inconvenience caused by… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified review