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Reviews of プチホテル葡萄屋 4 stars

399-9301 Nagano, Hakuba, 2446-11, Japan

#4 of 116 hotels in Hakuba

Guests' Choice

Review score

Based on 67 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    10.0

  • Value for money

    9.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 16 March 2025

    10
    It was the best hotel I’ve ever stayed at!!!
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect!

    Hospitality! I felt like I was visiting family when I was there! They took care of everything for me.

    Stayed in February 2025

  • Reviewed: 8 March 2025

    10
    A wonderful experience with some of the best hosts imaginable.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    What a wonderful experience. One of the best guest experiences we've had with a wonderful family run business who really care about every step of your comfort. The hosts are lovely, take care of anything you need with respect and take you to and from the slopes everyday.

    Stayed in February 2025

  • Reviewed: 7 March 2025

    10
    We had a great stay with our young family. The hosts are incredibly attentive and friendly. Thanks.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted via mobile

    It was all great.

    Very friendly hosts and great location with complimentary snacks and drinks available.

    Stayed in March 2025

  • Reviewed: 6 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 5 nights

    The hotel exceeded my expectations. Takumi and his family were wonderful hosts. I highly recommend this hotel.

    Stayed in March 2025

  • Reviewed: 27 February 2025

    10
    Absolutely incredible stay. The best hosts I’ve ever had.
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, it was perfect.

    Great location. Free bottled waters, fruit, snacks, drinks. Incredible hosts.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    9.0
    This hotel and owners made family skiing so easy
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 6 nights
    • Submitted via mobile

    Bathroom was retro fitted in bedroom and was cramped and needed some attention.

    Comfortable room but main positive was the convenience of hiring our ski gear directly from Takumi san (an ex-instructor and very knowledgeable about the area and slopes), being provided with a hot breakfast and then being taken by mini bus to the slopes each day. It made the whole skiing experience so much easier and enjoyable. Other helpful touches were being picked up for the train station where the Nagano bus dropped us and dropped at Hakuba station for the train journey to Tokyo (one train a day to Shinjuku at 15:15); the effort Takumi san and his wife took to write things in English as my Japanese was limited; the plentiful snacks and drinks we were welcome to and the complimentary sushi party; help with sending luggage ahead of time and sending it back to Narita airport. They were amazing hosts. We also enjoyed talking to the other guests over breakfast (and delicious sushi!) and playing pool. Room was spacious and warm and we could watch Netflix. Walking to Echoland restaurants in the evening took less than 10 mins.

    Stayed in January 2025

  • Reviewed: 15 February 2025

    10
    Wonderful homely feel.j8
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Loved every minute.

    The Manager Takumi took us to whatever Ski field we chose and picked us up. On thursdays they have suzhi and a party for the guests. Really felt at home.Ten minute walk to lots of good casual restaurants.

    Stayed in February 2025

  • Reviewed: 12 February 2025

    10
    Lovely holiday house
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 5 nights
    • Submitted via mobile

    The only thing is the toilet being small

    The property is clean. The rooms are spacious. The host is super friendly and helpful. It’s close to many restaurants. There are free snacks, drinks and cup noodles for guests to enjoy in the common room. I like especially the ski rental and drop off and pick up service provided by the host making my ski trip so perfect with my family travelling with young kid. Also great welcome tea/cake time upon arrival. Sushi party and great local wines provided by the host. I would definitely visit again.

    Stayed in January 2025

  • Reviewed: 6 February 2025

    10
    Family ski trip made easy by great hosts
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 7 nights

    During our 7-night stay Hotel Budoya provided the perfect family ski holiday with two children under 10yo. Takumi (the manager) picked us from the train station on arrived, kitted us out with good quality rental gear in the basement rental shop. He then everyday took us to our choice of slope in the mornings and picked us up when we wanted, meaning we didn't need to bother with shuttle busses while managing tired children. Katsurako, provided us a good breakfast every morning and there were complimentary snacks and drinks available anytime. They also provide a Sushi party as a gift one night, which the whole family really enjoyed. Our room was large by Japanese standards and vey comfortable. Echoland with restaurants was only 5-10min walk away

    Stayed in February 2025

  • Reviewed: 29 January 2025

    10
    Beautiful wholesome stay in Hakuba
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Property is slightly dated but beautifully clean.

    The couple that run the hotel are the most welcoming and helpful people. We had such a special trip here in Hakuba. They take you and drop you to the different ski resorts every day - big bonus as the resort itself isn’t to well connected. Highly recommend staying here if you would like a relaxing and wholesome trip.

    Stayed in January 2025

  • Reviewed: 25 January 2025

    10
    Lovely stay with gracious hosts - will recommend to others
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights

    Our toddler ran everywhere and I think she made a lot of noise 😆 apologies to the other guests! It’s an old house with wooden flooring so I think there is bound to be some noise. If you have small kids, perhaps you can ask for a room where they won’t disturb others. I think we did got such a room so we are grateful.

    We are a family of 3 with a toddler. The bedroom was so comfy and spacious. It’s a charming old house that has great character. All our needs are met, lots of food available at the pantry and we are impressed by the hearty breakfast given that we requested for no meat. The hosts were incredibly warm and gracious.

    Stayed in December 2024

  • Reviewed: 31 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    What a cute family run ski hotel. As a family of four we reserved the 2 bedroom 2 bath family suite. It was plenty of space and very comfortable. Takumi and his wife were the BEST hosts. They were so kind and helpful. They had a sushi party for us the first night at no extra charge. They cooked us a huge breakfast every morning. The hotel has ski and snowboarding equipment you can rent from them at 50% off. Takumi also dropped us off and picked us up from the ski resorts so we didn’t have to figure out catching a bus or shuttle. He also helped us make dinner reservations. We will be back!

    Stayed in December 2024

  • Reviewed: 9 March 2024

    10
    Takumi is a legend
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Awesome

    Awesome

    Stayed in February 2024

  • Reviewed: 6 March 2024

    10
    Will definitely be back next time in Hakuba
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful hosts. Nothing was too much trouble. Easy walk to restaurants and 7 eleven. Breakfast was included. Space to sit in front of the fire or play pool

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Wonderful Stay in Hakuba
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    If I really had to pick on one thing it would be the size of the washroom. It is a tad small but it's the standard capsule type that you would see in many Japanese hotels.

    The hospitality we received from the owners of the hotel was off the charts. We were ferried around from the point we arrived in Hakuba and were advised everyday on which slopes were more suitable based on crowd and suitability. There was a sushi party on the last night we were there and the food was good.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff. Went above and beyond.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Fantastic place to base yourself in Hakuba
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Fantastic hotel, a 5 minute walk to echoland. Large rooms, quality facilities. The hosts are fantastic. They will drop you at and pick you up at the resorts. They have free drinks for apres in front of a lovely fire. Breakfast is great. Did I mention how great the hosts are?

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Hotel Bedoya is really cozy, big rooms, and the nicest Host
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi could be better

    Its a Really Cozy House, big rooms, and the nicest Host. There is rental inside the Hotel so its really easy to have your gear for snowboarding or ski. Takumi will pick you up at your arrival and leave you at the time you need to go. Also every day he will leave you at the ski resort and pick you up. The best thing is that the day you check out you can leave your bags and do a full or half day and come pick up your things to go, Takumi will gladly drive you to your destination.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Perfect. You’ll have to go and see for yourself.
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 9 nights
    • Submitted via mobile

    I’ve travelled all over the world and this was the cosiest accomodation I’ve ever come across. The hosts were very warm and accommodating. The amenities were very generous, the room was spacious. And the sushi party they put on did not disappoint. Will be back for sure.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Warm and friendly family run guest house with the best service ever! Loved our stay!!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    We traveled as a family of four with our two adult children and were greeted most warmly by the host Takumi and his wife with personalized service, delicious cake and drink. Our rooms were very comfortable clean and spacious. We couldn’t believe how easy our host made it to rent skis and ski gear in the comfort and privacy of his own basement, plus private shuttle service to and from the ski base. Easiest ever! And the free snacks and drinks including a very nice whiskey selection were amazing. They are the nicest family who will try to accommodate your every wish. Love this place and would go back any time! Highly recommend. Five stars and more!!!

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Warm, cozy, comfortable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing amazing amazing! Beautiful property, cute decor and lovely owners. I loved the shared dining area with the snacks. So nice to sit down and have a coffee in the morning or play pool after skiing! I want to come back with the rest of my family next year!

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Super hosts in a boutique hotel
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 7 nights
    • Submitted via mobile

    The bathroom was very small.

    Our hosts Takumi and Katsurako were very kind and welcoming. Takumi drove us to the snowfield each day and picked us up. Katsurako provided a continental breakfast each morning (no charge) and a Sushi Party one night (no charge). Wine, spirits, nibbles etc were available at no charge. Takumi has a ski hire shop in the hotel and offered rental of all ski gear for half price. Our room was large (34sqm) with a nice outlook. The hotel is situated within easy walking distance of restaurants including Echoland. Clothes washing facilities available (no charge). We thoroughly recommend this hotel.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Recommend. Great value and would stay here again.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night

    Amazing service. Loved the tea service and breakfast. Super helpful with transportation.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Incredible hotel with beautiful hosts!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    Fabulous hosts, location, rooms and breakfast. We can’t say enough good things about the hotel Budoya!

    Stayed in February 2024

Showing 1 – 25

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