9.6

Reviews of プチホテル葡萄屋 4 stars

399-9301 Nagano, Hakuba, 2446-11, Japan

  • Robert

    Reviewed: 30 April 2025 · Stayed in February 2025

    Verified review
  • Alison

    Reviewed: 28 March 2025 · Stayed in January 2025

    Verified review
  • Daniel

    Reviewed: 16 March 2025 · Stayed in February 2025

    Verified review

    Hospitality! I felt like I was visiting family when I was there! They took care of everything for me.

    Everything was perfect!

    Property response:

    Thank you very much for your highest rating. We provide services to ensure that our guests have a wonderful trip. I hope you continue to have enjoyable travels. Thank you very much for using our service.

    プチホテル葡萄屋
    17 March 2025
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  • Maziar

    Reviewed: 8 March 2025 · Stayed in February 2025

    Verified review

    What a wonderful experience. One of the best guest experiences we've had with a wonderful family run business who really care about every step of your comfort. The hosts are lovely, take care of anything you need with respect and take you to and from the slopes everyday.

    Property response:

    Thank you very much for your highest rating. We are glad that you enjoyed it too. We provide services to make our guests feel at home. I hope you continue to have wonderful trips. Thank you very much for using our service.

    プチホテル葡萄屋
    9 March 2025
  • Brenden

    Reviewed: 7 March 2025 · Stayed in March 2025

    Verified review

    Very friendly hosts and great location with complimentary snacks and drinks available.

    It was all great.

    Property response:

    Thank you very much for your highest rating. I@m very glad you enjoyed it. We strive to provide services that make all our guests feel at home.I hope you continue to have enjoyable tips. Thank you very much for using our service.

    プチホテル葡萄屋
    7 March 2025
  • Sean

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review

    The hotel exceeded my expectations. Takumi and his family were wonderful hosts. I highly recommend this hotel.

    Property response:

    Thank you very much for your high rating. We offer services that will make you feel as relaxed as if you were in a villa. We are glad that you enjoyed it too. I hope that your journey continues to be enjoyable. Thank you very much for using our service.

    Thank you very much for your high rating. We offer services that will make you feel as relaxed as if you were in a villa. We are glad that you enjoyed it too. I hope that your journey continues to be enjoyable. Thank you very much for using… Show more

    プチホテル葡萄屋
    7 March 2025
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  • Jean

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review

    Great location. Free bottled waters, fruit, snacks, drinks. Incredible hosts.

    Nothing, it was perfect.

    Property response:

    Thank you very much for your highest rating. We are very happy that you enjoyed it. We strive to provide a service that makes you feel as relaxed as if you were in a villa. I hope that you continue to have wonderful journey. Thank you very much for using our service.

    Thank you very much for your highest rating. We are very happy that you enjoyed it. We strive to provide a service that makes you feel as relaxed as if you were in a villa. I hope that you continue to have wonderful journey. Thank you very… Show more

    プチホテル葡萄屋
    28 February 2025
  • Leena

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review
  • Aeae

    Reviewed: 23 February 2025 · Stayed in January 2025

    Verified review

    Comfortable room but main positive was the convenience of hiring our ski gear directly from Takumi san (an ex-instructor and very knowledgeable about the area and slopes), being provided with a hot breakfast and then being taken by mini bus to the slopes each day. It made the whole skiing experience so much easier and enjoyable. Other helpful touches were being picked up for the train station where the Nagano bus dropped us and dropped at Hakuba station for the train journey to Tokyo (one train a day to Shinjuku at 15:15); the effort Takumi san and his wife took to write things in English as my Japanese was limited; the plentiful snacks and drinks we were welcome to and the complimentary sushi party; help with sending luggage ahead of time and sending it back to Narita airport. They were amazing hosts. We also enjoyed talking to the other guests over breakfast (and delicious sushi!) and playing pool. Room was spacious and warm and we could watch Netflix. Walking to Echoland restaurants in the evening took less than 10 mins.

    Bathroom was retro fitted in bedroom and was cramped and needed some attention.

    Property response:

    Thank you very much for your highest rating. We strive to provide services the allow all guests to enjoy their ski trip comfortably. We also strive to provide services that will make your stay as relaxing as if you were in a vacation home. We hope you continue to have enjoyable trips.Thank you very much for using our service.

    Thank you very much for your highest rating. We strive to provide services the allow all guests to enjoy their ski trip comfortably. We also strive to provide services that will make your stay as relaxing as if you were in a vacation home. … Show more

    プチホテル葡萄屋
    23 February 2025
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  • Aidan

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review
  • John

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review

    The Manager Takumi took us to whatever Ski field we chose and picked us up. On thursdays they have suzhi and a party for the guests. Really felt at home.Ten minute walk to lots of good casual restaurants.

    Loved every minute.

    Property response:

    Thank you very much for your highest rating. We're glad you enjoyed it to. We strive to provide a service that makes all our gusts feel at home. I hope that your journey continues to be enjoyable. Thank you very much for using our service.

    Thank you very much for your highest rating. We're glad you enjoyed it to. We strive to provide a service that makes all our gusts feel at home. I hope that your journey continues to be enjoyable. Thank you very much for using our servi… Show more

    プチホテル葡萄屋
    15 February 2025
  • Jess

    Reviewed: 12 February 2025 · Stayed in January 2025

    Verified review

    The property is clean. The rooms are spacious. The host is super friendly and helpful. It’s close to many restaurants. There are free snacks, drinks and cup noodles for guests to enjoy in the common room. I like especially the ski rental and drop off and pick up service provided by the host making my ski trip so perfect with my family travelling with young kid. Also great welcome tea/cake time upon arrival. Sushi party and great local wines provided by the host. I would definitely visit again.

    The only thing is the toilet being small

    Property response:

    Thank you very much for your highest rating.It seems like you enjoyed it,and we are very happy too. I hope you continue to have enjoyable trips. Thank you very much for using our service.

    プチホテル葡萄屋
    12 February 2025
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  • Hamish

    Reviewed: 6 February 2025 · Stayed in February 2025

    Verified review

    During our 7-night stay Hotel Budoya provided the perfect family ski holiday with two children under 10yo. Takumi (the manager) picked us from the train station on arrived, kitted us out with good quality rental gear in the basement rental shop. He then everyday took us to our choice of slope in the mornings and picked us up when we wanted, meaning we didn't need to bother with shuttle busses while managing tired children. Katsurako, provided us a good breakfast every morning and there were complimentary snacks and drinks available anytime. They also provide a Sushi party as a gift one night, which the whole family really enjoyed. Our room was large by Japanese standards and vey comfortable. Echoland with restaurants was only 5-10min walk away

    Property response:

    Thank you very much for your highest rating. We strive to provide a service that makes you feel as if you were in villa. I am very happy it was a fun ski tour. I hope you continue to have a fun journey. Thank you very much for using our service.

    Thank you very much for your highest rating. We strive to provide a service that makes you feel as if you were in villa. I am very happy it was a fun ski tour. I hope you continue to have a fun journey. Thank you very much for using our ser… Show more

    プチホテル葡萄屋
    6 February 2025
  • Holly

    Reviewed: 29 January 2025 · Stayed in January 2025

    Verified review

    The couple that run the hotel are the most welcoming and helpful people. We had such a special trip here in Hakuba. They take you and drop you to the different ski resorts every day - big bonus as the resort itself isn’t to well connected. Highly recommend staying here if you would like a relaxing and wholesome trip.

    Property is slightly dated but beautifully clean.

    Property response:

    Thank you very much for your highest rating.We provide services to make tour ski trip comfortable. We are glad that you enjoyed it too. I hope you continue to have good journeys. Thank you very much for using our service.

    プチホテル葡萄屋
    29 January 2025
  • Rc

    Reviewed: 25 January 2025 · Stayed in December 2024

    Verified review

    We are a family of 3 with a toddler. The bedroom was so comfy and spacious. It’s a charming old house that has great character. All our needs are met, lots of food available at the pantry and we are impressed by the hearty breakfast given that we requested for no meat. The hosts were incredibly warm and gracious.

    Our toddler ran everywhere and I think she made a lot of noise 😆 apologies to the other guests! It’s an old house with wooden flooring so I think there is bound to be some noise. If you have small kids, perhaps you can ask for a room where they won’t disturb others. I think we did got such a room so we are grateful.

    Property response:

    Thank you very much for your highest rating.We are glad that you had a fun trip. We provide services that make our guests feel at home. I hope you continue to have enjoyable trips. Thank you very much for your stay.

    プチホテル葡萄屋
    25 January 2025
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  • Anna

    Reviewed: 9 January 2025 · Stayed in January 2025

    Verified review
    Property response:

    Thank you very much for your high rating. We strive to provide services that make your stay relaxing. We are glad that you enjoyed it. I wish you continued wonderful travels. Thank you very much for using our service.

    プチホテル葡萄屋
    9 January 2025
  • Michelle

    Reviewed: 31 December 2024 · Stayed in December 2024

    Verified review

    What a cute family run ski hotel. As a family of four we reserved the 2 bedroom 2 bath family suite. It was plenty of space and very comfortable. Takumi and his wife were the BEST hosts. They were so kind and helpful. They had a sushi party for us the first night at no extra charge. They cooked us a huge breakfast every morning. The hotel has ski and snowboarding equipment you can rent from them at 50% off. Takumi also dropped us off and picked us up from the ski resorts so we didn’t have to figure out catching a bus or shuttle. He also helped us make dinner reservations. We will be back!

    Nothing

    Property response:

    Thank you very much for your highest rating.We strive to ensure that all our guests can enjoy skiing in comfort.And we want you to feel as comfortable as if you were in a vacation home. I hope that your journey continues to be wonderful. Thank you very much for using our service.

    Thank you very much for your highest rating.We strive to ensure that all our guests can enjoy skiing in comfort.And we want you to feel as comfortable as if you were in a vacation home. I hope that your journey continues to be wonderful. … Show more

    プチホテル葡萄屋
    31 December 2024
  • Farron

    Reviewed: 9 March 2024 · Stayed in February 2024

    Verified review

    Awesome

    Awesome

    Property response:

    Thank you very much for your highest rating. I am very happy that you had a wonderful trip. I hope you continue to enjoy your travels. Thank you very much for using our service.

    プチホテル葡萄屋
    9 March 2024
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  • Aveva

    Reviewed: 6 March 2024 · Stayed in March 2024

    Verified review

    Beautiful hosts. Nothing was too much trouble. Easy walk to restaurants and 7 eleven. Breakfast was included. Space to sit in front of the fire or play pool

    Property response:

    Thank you very much for your highest rating. We strive to provide our guests with services that will make them feel as relaxed as in a vacation home. We hope that you will continue to enjoy your journey. Thank you very much for using our service.

    Thank you very much for your highest rating. We strive to provide our guests with services that will make them feel as relaxed as in a vacation home. We hope that you will continue to enjoy your journey. Thank you very much for using our se… Show more

    プチホテル葡萄屋
    7 March 2024
  • Andy

    Reviewed: 4 March 2024 · Stayed in February 2024

    Verified review

    The hospitality we received from the owners of the hotel was off the charts. We were ferried around from the point we arrived in Hakuba and were advised everyday on which slopes were more suitable based on crowd and suitability. There was a sushi party on the last night we were there and the food was good.

    If I really had to pick on one thing it would be the size of the washroom. It is a tad small but it's the standard capsule type that you would see in many Japanese hotels.

    Property response:

    Thank you very much for your high evaluation. I feel very happy that it turned out to be a fun ski tour. We provide services to help our guests relax. I hope you continue to enjoy your journey. Thank you very much for using our service.

    プチホテル葡萄屋
    4 March 2024
  • Caitlin

    Reviewed: 3 March 2024 · Stayed in March 2024

    Verified review

    Very friendly staff. Went above and beyond.

    Property response:

    Thank you very much for your highest rating. We provide services so that you can relax as if you were in a vacation home. I hope you continue to enjoy your travels. Thank you very much for using our service.

    プチホテル葡萄屋
    4 March 2024
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  • Scott

    Reviewed: 2 March 2024 · Stayed in February 2024

    Verified review

    Fantastic hotel, a 5 minute walk to echoland. Large rooms, quality facilities. The hosts are fantastic. They will drop you at and pick you up at the resorts. They have free drinks for apres in front of a lovely fire. Breakfast is great. Did I mention how great the hosts are?

    Nothing

    Property response:

    Thank you very much for your highest rating. We provide services that make our guests feel as relaxed as in a vacation home. I'm very happy that you enjoyed it. Thank you very much for your hard work during your long stay in Japan. I hope that you will continue to enjoy your travels. Thank you very much for using our service.

    Thank you very much for your highest rating. We provide services that make our guests feel as relaxed as in a vacation home. I'm very happy that you enjoyed it. Thank you very much for your hard work during your long stay in Japan. I ho… Show more

    プチホテル葡萄屋
    2 March 2024
  • Carlos

    Reviewed: 25 February 2024 · Stayed in February 2024

    Verified review

    Its a Really Cozy House, big rooms, and the nicest Host. There is rental inside the Hotel so its really easy to have your gear for snowboarding or ski. Takumi will pick you up at your arrival and leave you at the time you need to go. Also every day he will leave you at the ski resort and pick you up. The best thing is that the day you check out you can leave your bags and do a full or half day and come pick up your things to go, Takumi will gladly drive you to your destination.

    Wifi could be better

  • Cooper

    Reviewed: 23 February 2024 · Stayed in February 2024

    Verified review

    I’ve travelled all over the world and this was the cosiest accomodation I’ve ever come across. The hosts were very warm and accommodating. The amenities were very generous, the room was spacious. And the sushi party they put on did not disappoint. Will be back for sure.

    Property response:

    Thank you very much for your highest rating. We are very happy that you enjoyed it. We strive to provide our guests with services that will make them feel as relaxed as possible. We hope that you will continue to enjoy your travels.Thank you very much for your long stay.

    Thank you very much for your highest rating. We are very happy that you enjoyed it. We strive to provide our guests with services that will make them feel as relaxed as possible. We hope that you will continue to enjoy your travels.Thank yo… Show more

    プチホテル葡萄屋
    23 February 2024
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