9.3

Reviews of Kyutei

869-2402 Kumamoto, Minamioguni, Manganji 5853-1, Japan

  • Jianing

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review
  • Yufu

    Reviewed: 9 February 2025 · Stayed in February 2025

    Verified review

    The hot spring in the room, and service.

    No

    Property response:

    Thank you very much for staying at our ryokan. We are extremely happy. We hope you will come back again. We look forward to seeing your smile again. Thank you.

    Kyutei
    11 February 2025
  • Helen

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review
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  • Heaps

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review
  • Kh

    Reviewed: 11 December 2024 · Stayed in December 2024

    Verified review

    The environment was very pleasant, good design throughout the property. The staff was very polite, considerate and accommodating. Food was excellent and hearty, service staff ratio was great, very attentive and friendly, works around our schedule to serve us better. Good public amenities such as a lounge room (with leisure table tennis set up) and also a fully decked out public bath facilities for a small group of guest, despite having private onsen on each villa.

    Each villa’s bath is outdoors which is not ideal during cold weather. The rooms were not very big in size but overcome by the larger public area.

    Property response:

    Thank you very much for staying at our inn. We greatly appreciate your kind words of praise. It is very encouraging for our staff to receive such kind words from you. Also, thank you for your detailed description of our inn. It was a pleasure to meet you and your lovely family. As you said, we are sorry the outside shower was cold. We are looking into that matter. We look forward to seeing you again. Please take care of yourself. Thank you very much.

    Thank you very much for staying at our inn. We greatly appreciate your kind words of praise. It is very encouraging for our staff to receive such kind words from you. Also, thank you for your detailed description of our inn. It was a pleasu… Show more

    Kyutei
    13 December 2024
  • 7.0 Good
    Mike

    Reviewed: 14 November 2024 · Stayed in November 2024

    Verified review

    The bath attached with room.

    Property response:

    Thank you very much for staying at our ryokan. We hope you enjoyed your trip with your friends. I am sure there were some things we did not do well in our first year of operation. We will make more efforts to make it a wonderful ryokan. Thank you very much for your kind attention. We sincerely look forward to seeing you again. Thank you.

    Thank you very much for staying at our ryokan. We hope you enjoyed your trip with your friends. I am sure there were some things we did not do well in our first year of operation. We will make more efforts to make it a wonderful ryokan. Tha… Show more

    Kyutei
    15 November 2024
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  • Christopher

    Reviewed: 24 October 2024 · Stayed in October 2024

    Verified review
  • Matthew

    Reviewed: 2 October 2024 · Stayed in October 2024

    Verified review
  • Alex

    Reviewed: 15 June 2024 · Stayed in June 2024

    Verified review

    The rooms and area of this amazing ryokan tie up with the photos depicted. Great room with our own outdoor private onsen. Make sure to check out their communal onsen (amazing outdoor two-tier onsen with great Japanese garden scenery). The food was great too, two chefs (Kenjo and Keiji) who specialize in French and Japanese cuisine concocted a harmoneous fusion kaiseki dinner every night with fresh local ingredients. Truly a unexpected highlight of our stay was the food (both dinner and breakfast were great) and we would highly recommend booking for the full board stay. The ryokan was also family friendly we travelled with grandparents and a 7 month old baby staying in 2 rooms. It was a great serene and tranquil stay and we enjoyed our stay tremendously.

    3 minor points and reminders: - I think in most rooms if not all rooms, the only shower facilities are built outdoors (next to the private outdoor onsen) while it is semi-sheltered and it didn't really affect us during our stay in June, I can imagine it being a tad troublesome during the colder winter months. (we did know about this ahead of booking as it is shown clearly in the photos) - the location of the ryokan is tucked away in the hills; you will definitely need a car to get around the area to explore etc. - the communal onsen opening times are somewhat shorter than what we are normally accustomed to versus other ryokans we have stayed (I recall it being 6am to 9am; 3:30pm to 10pm) given we had full board breakfast and dinner cut into our onsen time! Would recommend others to plan better and make sure to visit the communal onsen as it is quite spectacular

    Property response:

    Thank you very much for staying at our ryokan. Also, thank you very much for your highest praise. Our two chefs were also pleased. We will positively consider the time of the large bathroom you pointed out. We will do our best to make the inn even better when you visit us again. We look forward to welcoming you again. Thank you so much.

    Thank you very much for staying at our ryokan. Also, thank you very much for your highest praise. Our two chefs were also pleased. We will positively consider the time of the large bathroom you pointed out. We will do our best to make the i… Show more

    Kyutei
    16 June 2024
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  • Dimitri

    Reviewed: 13 May 2024 · Stayed in May 2024

    Verified review

    Everything! Absolutely fantastic

    Nothing

    Property response:

    Thank you very much for your stay. Also, thank you very much for the highest praise. We are encouraged by your words and will do our best every day. We are looking forward to seeing you back again. Kyutei

    Kyutei
    17 May 2024
  • Moon

    Reviewed: 26 March 2024 · Stayed in March 2024

    Verified review
    Property response:

    Thank you very much for staying at our ryokan. We are very grateful for your kind words. We will do our best to make the ryokan even better when you come back again. We are looking forward to seeing you again. Thank you.

    Kyutei
    29 March 2024
  • Bhumiphat

    Reviewed: 21 February 2024 · Stayed in January 2024

    Verified review
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  • James

    Reviewed: 1 January 2024 · Stayed in January 2024

    Verified review

    Staff are very friendly and helpful; facilities are clean and in very good condition; food is good and portion is satisfactory. They have duo-chef in the restaurant offering Japanese and French cuisines.

    Pillows are too soft and too low for me. I wish there were more choices.

    Property response:

    Thank you very much for staying at our inn. We appreciate your kind words of praise. However, we apologize for the pillow. We have Airwave pillows available for rent, apologize for not informing you about this. Our head chef does a lot of research every day. The cuisine changes every month, so please look forward to the next installment. We will strive to make our inn even better in the future. We are looking forward to welcoming you again. Thank you so much.

    Thank you very much for staying at our inn. We appreciate your kind words of praise. However, we apologize for the pillow. We have Airwave pillows available for rent, apologize for not informing you about this. Our head chef does a lot of … Show more

    Kyutei
    3 January 2024
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