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  5. Reviews of Washington R&B Hotel Kyoto Station Hachijoguchi

Reviews of Washington R&B Hotel Kyoto Station Hachijoguchi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

601-8002 Kyoto, Kyoto, Minami-ku Higashikujo Kamitonodacho 41-1, Japan

#629 of 699 hotels in Kyoto

Guests' Choice

Review Score

Based on 54 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    8.0

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: August 30, 2025

    8.0
    Was good overall.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location was good and the rooms were very clean and comfortable. The staff were very helpful to support the guest, I much appreciate.

    Stayed in August 2025

  • Reviewed: May 3, 2025

    8.0
    Nice for a short stay
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very easy to access from Kyoto Station. Across from a convenience store. Staff were efficient and friendly. Room was pleasant. Amenities are provided (comb, face cleanser, etc.) and there is coffee/tea service. The breakfast was also nice. A very no-frills hotel that was perfect for a very late arrival to Kyoto.

    Stayed in May 2025

  • Reviewed: April 13, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I had a great stay at this hotel during my time in Kyoto. The location is excellent—just a short walk from Kyoto Station, which made getting around the city super convenient. The staff were cheerful, helpful, and made check-in and daily interactions pleasant. My room was very clean, comfortable, and well-maintained. The price was quite reasonable for the quality and location. The only minor downside was a slightly odd smell in the corridors, but it wasn’t too bothersome. Overall, a solid choice for a stay in Kyoto!

    Stayed in April 2025

  • Reviewed: April 2, 2025

    9.0
    Superb location, modern hotel
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night

    I didn't know there would be an accommodation tax especially as I had paid through Booking.com. However it was only 200 yen.

    Excellent location right next to Kyoto Station West Exit which has lines for Shinkansen linking to Tokyo, Fuji (Mishima), and Osaka. It also has metro lines to all tourist spots in Kyoto like Fushimi and Arashiyama which are reachable within in minutes. It also has express lines to Osaka and Nara. They also allow luggage storage that is safe and convenient. There is 24 hour front desk to answer questions but must check in before midnight. The room is super clean and comfortable and very large for Japan. It has all the amenities one needs and is very modern.

    Stayed in April 2025

  • Reviewed: October 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are small and a little old fashioned (but that's the trade off against price and location). I couldn't find a way to set the air con to drying/dehumidifying mode, though that might be an error on my part.

    Comfortable bed and clean room. Very good location, hard to beat for the price. Friendly and helpful staff.

    Stayed in October 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Tiny room

    Excellent location

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Good distance to station and food. Easy to locate hotel.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights

    Very straightfoward to find the place.

    Stayed in March 2024

  • Reviewed: April 8, 2024

    9.0
    very nice place
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 2 nights

    nothing

    location

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Single Room - Smoking
    • Stayed 3 nights

    Extremely incompetent staff. Most receptionists cannot say or understand a word in English. At present, I think this is unacceptable for an international hotel in one of the most prominent tourist cities in the country.

    Great location just a few minutes from the central station. Stores next door and across the street, a mall at a 2 minutes walk. Free coffee and soft drinks in the lobby. Rooms are not big, but are comfortable, and among the few in Japan one can freely open their suitcase in.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Location

    Location is good, close to central station Kyoto and city center. Clean and frienly staff

    Stayed in March 2024

  • Reviewed: January 10, 2024

    7.0
    Good location but need to improve the rooms
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No relaxing music unlike the other R&B hotel that I was stayed at Hakata, Fukuoka.

    Location

    Stayed in January 2024

  • Reviewed: August 15, 2023

    7.0
    Good
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the breakfast options. Not very many choices if you have dietary restrictions

    I really liked the location! It's a short 4 min walk to the Kyoto Station & so many family marts/7eleven!

    Stayed in August 2023

  • Reviewed: May 20, 2023

    8.0
    Overall, highly recommended
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 6 nights

    Tiny, inadequate fridge Monotonous breakfast Had to retrieve your own pajamas in lobby every day Room a bit smallish, but adequate A few minor complaints are it has a tiny, inadequate fridge - about half the size of a mini-fridge you see in other hotels. TV is rather small, and facing away from the bed. Breakfast is way too monotonous - boiled eggs, granola cereal, various bread rolls, salad, and yogurt. Next to no variation every day. If you were hoping for a Japanese style breakfast you are up the creek, though I was perfectly fine with it. The only other thing was they only have one size for pajamas, and they do room service every day, making the bed, exchanging towels, etc - so why do you have to go to the lobby every day and get your own pajamas? Other than that, I would gladly stay there again.

    Excellent location Superb wi-fi speed Inexpensive breakfast Nice free coffee, tea and juice in lobby Attentive and responsive staff Location is just 1 minute on foot south of Kyoto Station and couldn't be better. Very good wi-fi speed. Next to a convenience store, as well as a Don Quijote across the street. Attentive and helpful staff. Inexpensive breakfast (500 yen) available. Rooms are clean, quiet, and modern. Laundromat on site.

    Stayed in May 2023

  • Reviewed: April 7, 2023

    9.0
    It was a good place to stay and would like to return in the future.
    • Leisure trip
    • Family with young children
    • Single Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Reasonable and staff members are very kind

    Stayed in April 2023

  • Reviewed: April 3, 2023

    7.0
    Great location. Has the basics.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    nothing really. It’s a functional, not fancy hotel. it was a little noisy at times (but I have stayed in far worse)

    great location, fair price, handy to have a coin laundry and microwave on my floor. Room size was tiny, but adequate for a few nights. 2 Conbini right near hotel

    Stayed in April 2023

  • Reviewed: March 22, 2023

    8.0
    Very Good
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Not thing.

    Near the JR Station.

    Stayed in March 2023

  • Reviewed: February 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night

    Perfect location near the station. Cozy and comfortable room for a single traveler.

    Stayed in February 2023

  • Reviewed: May 28, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Found someone else's hair in the pajama box

    Washroom had a higher ceiling than average, enjoyed the automatic playing of a healing music from the TV when you enter the room, furnitures placed strategically

    Stayed in May 2025

  • Reviewed: April 28, 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Invoice problems, but this was not the staff's fault.

    Service, politeness, timeliness, cleanliness, meals.

    Stayed in April 2025

  • Reviewed: March 26, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Very friendly staff. Breakfast was good value.

    Stayed in March 2025

  • Reviewed: February 28, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    convenience, safety and kind crew

    I loved the R&B group. I decided to use them in kyoto and later thus week in osaka and tokyo. Thanks for a great stay

    Stayed in February 2025

  • Reviewed: October 28, 2024

    10
    Would stay again.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish there had been a memo pad and pen prepared in the room. Sometimes I need to write things down since I’m using the cellphone to look things up. There is no safe box provided even though there’s daily cleaning. If you have trust issues, just take your valuables when you go out. Soundproofing isn’t super strong. Or my neighbor’s snoring was just that powerful.

    Receptionists were very helpful! I was worried when my luggage didn’t arrive same day like I thought it would and they helped me check online to see when it would arrive. The rooms are cleaned daily; bed made, bathroom cleaned, towels changed, old hotel-provided pajamas taken away. Lot more tv channel options than other hotels I’ve been to. Enough space on the floor to open a 158cm suitcase. They also have luggage forwarding service.

    Stayed in October 2024

  • Reviewed: September 24, 2023

    10
    I am a repeater and hope to return in the future.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 18 nights
    • Submitted from a mobile device

    Nothing

    I stayed long and felt cozy as if it was my room!

    Stayed in September 2023

  • Reviewed: June 8, 2023

    10
    I found the location so convenient . it’s unbelievable. for a solo traveller like me it was the best decision to choose
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    the closes property to the station ever .

    Stayed in April 2023

Showing 1 - 25

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