Reviews of Washington R&B Hotel Nagoya Shinkansenguchi 3 stars
453-0014 Aichi, Nagoya, Nakamura-ku Noritake 2-2-13, Japan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery friendly and welcoming staff, I felt at home. The rooms were clean with good facilities and the breakfast was very nice given the low price. The hotel is very close to Nagoya station where the underground will take you to all the tourist spots.
Thank you very much for choosing Washington R&B Hotel Nagoya Shinkansen-Guchi. We are delighted to hear that our friendly and kind staff made you feel at home during your stay. We’re also pleased that you found your room clean and well-equipped, and enjoyed the breakfast despite our affordable rates. It’s wonderful to know that our convenient location near Nagoya Station helped you easily access all the sightseeing spots by subway. We will continue to strive to provide comfortable and welcoming service for all our guests. We look forward to welcoming you back when you visit Nagoya again. Warm regards, Washington R&B Hotel Nagoya Shinkansen-Guchi Hotel Manager
Thank you very much for choosing Washington R&B Hotel Nagoya Shinkansen-Guchi. We are delighted to hear that our friendly and kind staff made you feel at home during your stay. We’re also pleased that you found your room clean and well… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewnice and big!
Thank you for staying at Washington R&B Hotel Nagoya Shinkansen-guchi. We’re happy to hear you enjoyed our convenient location and comfortable facilities. Your kind words mean a lot to us. We look forward to welcoming you again on your next visit to Nagoya. Best regards, Manager Washington R&B Hotel Nagoya Shinkansen-guchi
Thank you for staying at Washington R&B Hotel Nagoya Shinkansen-guchi. We’re happy to hear you enjoyed our convenient location and comfortable facilities. Your kind words mean a lot to us. We look forward to welcoming you again on your … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewI left my iPad in the room when I checked out. They kept it and handed to me when I came back to the hotel after finished my remaining trip. They were very thoughtful and I appreciate the staffs' kindness.
Thank you very much for your kind feedback. We are glad to hear that our staff could assist you in recovering your iPad. Your appreciation means a lot to us, and we will continue to do our best to provide thoughful service to all our guests. We look forward to welcoming you again in the future.
Thank you very much for your kind feedback. We are glad to hear that our staff could assist you in recovering your iPad. Your appreciation means a lot to us, and we will continue to do our best to provide thoughful service to all our guests… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe hotel is quite near underground shopping arcade where there are shops and restaurants.
The breakfast is a bit simple with buns, salad and curry rice although it is enough for me.
Thank you very much for using Washington R&B Hotel Nagoya Shinkansenguchi. We apologize for any inconvenience that the area around the hotel is currently under construction and the route is difficult to find. Regarding the breakfast content, we will use the opinions we received from our customers as a reference for future hotel development. Thank you very much for your valuable feedback. If you have the opportunity, we look forward to using your service again.
Thank you very much for using Washington R&B Hotel Nagoya Shinkansenguchi. We apologize for any inconvenience that the area around the hotel is currently under construction and the route is difficult to find. Regarding the breakfast con… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat location and lots of amenities provided. Staff were friendly and helpful.
Whenever I use the bathroom I feel like it moves. Maybe the structure design?
Thank you for staying at the Washington R&B Hotel Nagoya Shinkansen-guchi. We’re glad to hear you enjoyed our great location, amenities, and the friendly service from our staff. We apologize for the discomfort you experienced with the toilet. We will inspect the installation to ensure everything is secure. Your feedback is appreciated and helps us improve. We look forward to welcoming you again on your next visit to Nagoya. Sincerely, Manager Washington R&B Hotel Nagoya Shinkansen-guchi
Thank you for staying at the Washington R&B Hotel Nagoya Shinkansen-guchi. We’re glad to hear you enjoyed our great location, amenities, and the friendly service from our staff. We apologize for the discomfort you experienced with the t… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGreat location for hotel and good attention by staff.
Rooms are a bit small.
Thank you very much for staying at the Washington R&B Hotel Nagoya Shinkansen-guchi. We sincerely appreciate you taking the time to share your feedback with us. We are delighted to hear that you were satisfied with our convenient location and the service provided by our staff. We will continue striving to offer a comfortable stay that takes full advantage of our proximity to Nagoya Station. At the same time, we regret that the size of the room did not fully meet your expectations. While our rooms are compact, we strive to maintain a clean and functional space for all our guests, and we will take your comments into consideration as we seek further improvements. We remain committed to enhancing our service so that all our guests may enjoy a pleasant and satisfying stay. We truly hope to have the opportunity to welcome you again when you visit Nagoya. Thank you once again for choosing our hotel. Sincerely, Manager Washington R&B Hotel Nagoya Shinkansen-guchi
Thank you very much for staying at the Washington R&B Hotel Nagoya Shinkansen-guchi. We sincerely appreciate you taking the time to share your feedback with us. We are delighted to hear that you were satisfied with our convenient locati… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe location is great, the personnel is kind and the hotel was clean. Few minutes walk from train station and lots of shopping and restaurants.
Breakfast options were good but limited
Thank you very much for staying at the Washington R&B Hotel Nagoya Shinkansen-guchi. We also sincerely appreciate you taking the time to share your valuable feedback with us. We are delighted to hear that you were satisfied with our location, the friendliness of our staff, and the cleanliness of our hotel. Our convenient access from Nagoya Station and the abundance of nearby dining and shopping options are indeed some of our key advantages. Regarding breakfast, we appreciate your honest feedback that while the selection was good, it felt limited. We will take your comments into careful consideration as we continue to improve our services to better meet our guests’ expectations. Our team remains committed to providing a comfortable and pleasant stay for all our guests. We hope to have the opportunity to welcome you again should you visit Nagoya in the future. Thank you once again for choosing our hotel. Sincerely, Manager Washington R&B Hotel Nagoya Shinkansen-guchi
Thank you very much for staying at the Washington R&B Hotel Nagoya Shinkansen-guchi. We also sincerely appreciate you taking the time to share your valuable feedback with us. We are delighted to hear that you were satisfied with our loc… Show more
Reviewed: 25 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewEverything was great 👍🏻. They let at disposition a lot of amenities. The laundry room is spacious and let at disposition detergent.
Thank you for your warm review! We are delighted to hear that you enjoyed stay. It is great to know that the amenities made your stay even more comfortable. We truly look forward to welcoming you back again on your next visit to Nagoya.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewClose to station, clean and friendly staff.
N/A
Thank you for your kind review! We're glad to hear you enjoyed staying at our hotel. We hope to welcome you again soon!
Reviewed: 12 July 2025 · Stayed in April 2025
Verified reviewReviewed: 12 July 2025 · Stayed in April 2025
Verified reviewReviewed: 12 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe Staff at the hotel where top notch!
Thank you very much for staying at Washington R&B Hotel Nagoya Shinkansenguchi. We would also like to express our sincere gratitude for your wonderful feedback. All of our staff will continue to work hard to ensure that the start of your important day is a pleasant one. We hope to see you again soon. front desk Gurung
Thank you very much for staying at Washington R&B Hotel Nagoya Shinkansenguchi. We would also like to express our sincere gratitude for your wonderful feedback. All of our staff will continue to work hard to ensure that the start of you… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewFriendly helpful staff. Clean. Goods breakfast with many options.
Thank you very much for staying at Washington R&B Hotel Nagoya Shinkansenguchi. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very honored to receive your kind words. We will continue to strive to provide you with a satisfying stay, encouraged by your feedback. We hope that you will use our hotel again when you visit Nagoya. All our staff look forward to welcoming you again. Washington R&B Hotel Nagoya Station Shinkansenguchi front desk gurung
Thank you very much for staying at Washington R&B Hotel Nagoya Shinkansenguchi. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very honored to receive your kind words. We will con… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewClean
A little bit small
Thank you for using Washington R&B Hotel Nagoya Shinkansenguchi. We are very sorry that you chose our hotel from among many other hotels and that your room was small. We will take your feedback into consideration and thoroughly review our rooms and make repairs in advance. Although there are still some shortcomings, we will continue to strive to provide you with a satisfying stay, so please stay with us again if you have the opportunity. All our staff look forward to welcoming you again. Washington R&B Hotel Nagoya Shinkansenguchi front desk Gurung
Thank you for using Washington R&B Hotel Nagoya Shinkansenguchi. We are very sorry that you chose our hotel from among many other hotels and that your room was small. We will take your feedback into consideration and thoroughly review o… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe room was very clean and cosy and the location was also good
Although everything else was good, I have to complain about WiFi. I was supposed to work but the connection was so bad that my laptop would not be able to charge anything. I slept in hostels with 2 starts before and there was not such a big issue with WiFi like here. The first day the staff was super helpful, but anyways I had to end up using my own data (I am traveling so I have it limited and almost lost all of them). The 2nd day I did not see any engagement from the staff...
Thank you for using Washington R&B Hotel Nagoya Shinkansenguchi. We are very sorry that you chose our hotel from among many other hotels and that the WI-FI in your room was not working properly. We will take your feedback into consideration and thoroughly review our daily room checks and make repairs in advance. Although there are some shortcomings, we will continue to strive to provide you with a satisfying stay, so please stay with us again if you have the opportunity. All our staff look forward to welcoming you again. Washington R&B Hotel Nagoya Shinkansenguchi front desk GURUNG
Thank you for using Washington R&B Hotel Nagoya Shinkansenguchi. We are very sorry that you chose our hotel from among many other hotels and that the WI-FI in your room was not working properly. We will take your feedback into considera… Show more
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewThe hotel was close to Nagoya station, albeit with some twists and turns. The breakfast isn't vast, but it's serviceable with hot and cold options. Everything was clean and simple.
Thank you very much for staying at the Washington R&B Hotel Nagoya Shinkansenguchi. We would also like to thank you for taking the time to send us your feedback despite your busy schedule. Our hotel is by no means luxurious, but we will continue to strive to provide our guests with a delicious breakfast, friendly service, and clean rooms, so please do stay with us again if you have the opportunity. We look forward to seeing you again. Fujimoto, Washington R&B Hotel Nagoya Shinkansenguchi
Thank you very much for staying at the Washington R&B Hotel Nagoya Shinkansenguchi. We would also like to thank you for taking the time to send us your feedback despite your busy schedule. Our hotel is by no means luxurious, but we will… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewVery good really. Team nice and helpful, room clean and convenient
Thank you very much for staying at the Washington R&B Hotel Nagoya Shinkansenguchi. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very honored to receive your kind words. We will continue to strive to provide you with a satisfying stay, encouraged by your feedback. We hope that you will use our hotel again when you visit Nagoya. All our staff look forward to welcoming you again. Fujimoto, Washington R&B Hotel Nagoya Station Shinkansenguchi
Thank you very much for staying at the Washington R&B Hotel Nagoya Shinkansenguchi. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very honored to receive your kind words. We will… Show more