Reviews of washingtonR&B Hotel Sendai Higashiguchi 3 stars
984-0051 Miyagi, Sendai, Wakabayashi-ku Shintera 1-4-25, Japan

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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation not bad. Did not try to E peek fast. Nice staff + super clean
Good job. Everything was fine
Thank you very much for choosing R&B Hotel Sendai Higashiguchi from among the many hotels available. We are truly honored to receive such compliments about your room and our staff's service. Our hotel is located about a 7-minute walk from the east exit of Sendai Station, and is conveniently located with convenience stores and restaurants nearby. We hope you will stay at our hotel again when you visit Sendai. Thank you very much for taking the time to post a review despite your busy schedule. All of our staff look forward to seeing you again.
Thank you very much for choosing R&B Hotel Sendai Higashiguchi from among the many hotels available. We are truly honored to receive such compliments about your room and our staff's service. Our hotel is located about a 7-minute wal… Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewComfortable and spotlessly clean room. Great location very close to the station. Helpful and friendly staff - my arrival was late as the trains were delayed due to the weather but the staff were very accommodating.
The breakfast selection was a bit limited, and it would be good to offer fruit as well as more salad options.
Thank you very much for using R&B Hotel Sendai Higashiguchi. We are very happy that you had a relaxing time. All of our staff are very happy that our desire to "ensure that our guests can rest in peace" was conveyed to you. However, we regret that you were dissatisfied with the breakfast. We will use your feedback as a reference for our future menu offerings. Thank you very much for taking the time to post this review despite your busy schedule. We look forward to seeing you again soon. Front Desk - Karino
Thank you very much for using R&B Hotel Sendai Higashiguchi. We are very happy that you had a relaxing time. All of our staff are very happy that our desire to "ensure that our guests can rest in peace" was conveyed to you. Ho… Show more
Reviewed: 13 March 2025 · Stayed in January 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewIt's clean, staff are friendly and helpful and facilities are just what I need. Good central location too
Thank you very much for choosing R&B Hotel Sendai Higashiguchi out of many hotels. We are truly honored to receive your compliments regarding the staff's response. We will do our best to make everyone more satisfied, so please use our hotel again when you come to Sendai. Thank you very much for taking the time out of your busy schedule to post. All of our staff are looking forward to seeing you again. front karino
Thank you very much for choosing R&B Hotel Sendai Higashiguchi out of many hotels. We are truly honored to receive your compliments regarding the staff's response. We will do our best to make everyone more satisfied, so please use o… Show more
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewI think the location is quite far from the station as my purpose is just to stay the night until my flight.
Thank you very much for staying at R&B Hotel Sendai Higashiguchi. Thank you for posting a review while using our service. We will continue to strive to provide a comfortable stay for all of our guests, so we hope that you will choose our hotel when you come to Sendai. We look forward to seeing you again. Manager Noda
Thank you very much for staying at R&B Hotel Sendai Higashiguchi. Thank you for posting a review while using our service. We will continue to strive to provide a comfortable stay for all of our guests, so we hope that you will choose … Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in December 2024
Verified reviewIt was very environmentally friendly! I liked that. You got everything you needed if you wanted it, and it minimised waste.
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewClean. Friendly staff.
Small.
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewFirst time in Sendai, I had trouble with navigating but all was good when my GPS finally managed to pinpoint. The walk from Sendai station is quite a distance and I strongly recommend to go first level instead of exiting from second level as you need to walk past biccam building and down the small escalator. The hotel room is clean and just nice for a solo traveller to rest for a night.
Small table but I have not much issues with it. Just wanted to put my breakfast on it. Did not opt for hotel breakfast as I wanted to try their pies that I bought from the station.
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewGreat breakfast downstairs. Located right in front of a 7-11.
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified reviewThe location is excellent. There is free coffee and tea. Everything was clean and comfortable.
The staff didn’t know English so he communicated through translations app. And the room is as small as it gets. My suitcase barely fit. I didn’t like the pillow
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewReviewed: 4 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewReviewed: 24 October 2024 · Stayed in September 2024
Verified reviewGreat value for money. It is very close to two subway stations.