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Reviews of Randor Hotel Sapporo Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

064-0805 Hokkaido, Sapporo, Chuo-ku Minami 5jo Nishi 7-1-2, Japan

#68 of 201 hotels in Sapporo

Guests' Choice

Review Score

Based on 414 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.2

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.7

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: September 5, 2025

    9.0
    Spacious room, comfortable bed
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Extremely spacious rooms, lots of facilties in the room (Cutlery, cooking tools, jacuzzi, comfortable bed)

    Stayed in September 2025

  • Reviewed: September 1, 2025

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • King Room with Two King Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Room and bedding (pillow and bedsheets) have a bit of smell

    Location - few blocks away from Susukino station; several convenience stores and establishments near the hotel. Spacious room and bathroom; Kitchen facilities very useful. Staff were quite nice.

    Stayed in August 2025

  • Reviewed: August 26, 2025

    9.0
    I am willing to stay again in the property if given the chance to go back to Sapporo.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff is not 24 hours

    Location is convenient. There’s Lawson & 7/11 in the area. Quiet neighborhood.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    7.0
    first impression from Japan was a bit ... difficult :-)
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights

    smelt oddly, room was a bit outdated with visibly used equipment....

    was a good location and easy to find. There was not much to choose from and this looked very good on the picture. Personally, ... glory days are over, I would say. It wasn't exactly it looked like on the pics.

    Stayed in July 2025

  • Reviewed: July 29, 2025

    8.0
    Good value
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking spot is a little hard to find at night

    Quite new

    Stayed in July 2025

  • Reviewed: July 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wasn't sure about leaving luggage before check in and after check out since reception is unmanned during day time. But fortunately left the luggage behind reception pre- check in and there were all safely kept despite the entrance being open to everyone to enter.

    The kitchen amenities! Big toilet! Spacious room

    Stayed in June 2025

  • Reviewed: June 29, 2025

    9.0
    Perfect room for family
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    air con remote isn't work well

    Spacious room and in the room equipped with kitchen. Beds and bath tub are very comfy

    Stayed in June 2025

  • Reviewed: April 25, 2025

    8.0
    Lovely location and excellent service
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Staffed hours are only between 3-10pm

    The staff were very friendly! Great facilities too

    Stayed in April 2025

  • Reviewed: April 9, 2025

    9.0
    Well located, reasonably-priced comfortable accomodation in Sapporo.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were 4 of us and only 3 glasses. The bedroom decor was a bit dated.

    Great location. Staff helped us with parking. The shower and toilet were modern and the beds were comfortable. We appreciated the coffee bags in the morning. It was good value for money and very convent for staying in Sapporo for a couple of nights.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    9.0
    Spacious room located in the heart of downtown Sapporo
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights

    The dryer could be more effective, had to run several cycles for clothes to dry. Must time when you need to throw out the towels and garbage when the staff is present.

    Spacious room and not cramped, which is rare to find in Japan. They also had a traditional Japanese hot tub that you can use. Very sustainable, had to carry our used towels and garbage to reception.

    Stayed in March 2025

  • Reviewed: April 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Suite with Spa Bath
    • Stayed 5 nights
    • Submitted from a mobile device

    While the initial journey from the stations might require a short onward transfer, the reward upon arrival at this hotel is well worth the slight distance. Once settled, you'll discover a perfectly suited for a small group. The well-appointed rooms offer a delightful blend of practicality and comfort. Thoughtfully equipped with all essential amenities, including the added convenience of a kitchenette, they cater seamlessly to independent travelers. However, the true gem lies within the bathroom – a genuine sanctuary boasting spa facilities, promising moments of blissful relaxation after a day of exploration. Despite its slightly more secluded, the combination of comfortable, self-sufficient rooms and the indulgent spa bathroom elevates it beyond a mere lodging, making it an excellent choice for small groups seeking a tranquil and rejuvenating stay in Sapporo.

    Stayed in March 2025

  • Reviewed: April 2, 2025

    9.0
    Overall, our stay at the hotel was great, and would book here again if the chance arises.
    • Leisure trip
    • Group
    • Queen Suite with Spa Bath
    • Stayed 4 nights
    • Submitted from a mobile device

    What could have been a bit better was the room service. Although they did note that there were no such services during your stay, it would've been nice to have.

    The room was nice a big, which made moving around the room, packing, and other things a lot easier. The location of the hotel was great; it was about a 5 minute walk from the station as well as a variety of other shopping areas and entertainment areas.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    My second time here. 5 min walk to Cocono Susukino. Tram passes right in front. Beds are very comfy. No public onsen in this hotel. But each room has a huge bathtub.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    9.0
    Personal Review
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The pillows were too soft for the liking.

    The warmness of the staff members. They try their best to speak english with you if needed. Feel free to ask them anything 😄

    Stayed in March 2025

  • Reviewed: March 11, 2025

    7.0
    Near to main attraction but if you are travelling with heavy luggages, it can be a 15mins walk in snow ground.
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The futon bed and tatami flooring were the hardest floor i have ever slept on after hopping a few Ryokan, after 3 nights, am aching all over. There wasn’t hand soap at another wash basin Only a few hangers were given even though this place is meant for 6 people.

    Equipped with two toilets and one bath Kitchen fully equipped

    Stayed in March 2025

  • Reviewed: February 16, 2025

    9.0
    We had a good stay near Susukino area. 7/11 and Lawson are near the hotel
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not thoroughly cleaned

    Very Spacious

    Stayed in February 2025

  • Reviewed: February 14, 2025

    8.0
    Lucky find after flight cancellation, great stay for families
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    The futons are used on a matted floor not tatami so the base is very hard. The bathroom is accessible via the toilet/vanity area and has a glass door so cannot use both at the same time, tricky when 4 people in the room.

    Nice big room, clean facilities, good amenities. King bed was comfortable. Easy to find location, short walk to convenience stores and restaurants, Susukino station area and bus stop to Chitose Airport.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff only work from3-10pm. About 11mins walk from susukino station.

    good room and nice bathroom

    Stayed in February 2025

  • Reviewed: January 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    A little bit small but this is normally in japan

    Good position easily to catch everything

    Stayed in December 2024

  • Reviewed: January 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Spa Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    Within walking distance to main Susukino area. The rooms are big, with enough space for our family of 5 with space to open our luggages!

    Stayed in December 2024

  • Reviewed: January 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night

    No dedicated parking, so you have to park in a public lot nearby

    Decent option in Sapporo. Conveniently located in downtown so it is easy to walk around to restaurants, shops, entertainment.

    Stayed in December 2024

  • Reviewed: January 16, 2025

    9.0
    Good size for family stay
    • Leisure trip
    • Family with young children
    • Superior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is good. Size of beds and bathroom are better than any other accomodation in Japan.

    Stayed in December 2024

  • Reviewed: January 6, 2025

    9.0
    Good location and big room.
    • Leisure trip
    • Family with young children
    • Queen Suite with Spa Bath
    • Stayed 4 nights

    Not serving breakfast

    Location was good

    Stayed in January 2025

  • Reviewed: December 27, 2024

    7.0
    Affordable for stay, no housekeeping available, but we checked in and our floor carpet was not clean.
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Room carpet was not clean

    Laundry facility available with self pay, water dispenser available

    Stayed in December 2024

Showing 1 - 25

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