Staff at reception very helpful, cleanliness exceptional.

Stayed in August 2025

It was new, well maintained and right next to the station. We arrived on a rainy day and were able to get to the hotel in the covered walkway.

Stayed in July 2025

The area is a little quiet at night, but could be good for some. No free parking on the property if I'm not wrong(?).

Connecting bridge/walkway to train station. Has a family mart on the second floor. Not too far from food and drink areas. It has its own public bath. Breakfast had a good spread and was pretty good. Overall I've been really impressed and happy with the stay here.

Stayed in June 2025

Direct access to the train station, so it’s easy to travel all around Sapporo. There’s an eating complex and shopping area in the same building as well which I found very convenient. What I loved most was the simple and beautiful design of the hotel that provided wonderful amenities and was designed in a way that considered the many different needs a guest might have. The small onsen on sight was a lovely experience. The staff was also incredibly helpful, and all of them spoke some English or made an effort whenever I had questions or needed support. I would definitely stay here again.

Stayed in July 2025

Lovely setting, great selection of food, wonderful staff

Stayed in June 2025

Nothing we didn't like but a couple of things to consider. The standard room was very small, however, it was also very inexpensive. I'd be inclined to pay a bit more for a bigger room next time to have space to open up our suitcases. While we chose this as a base for travelling around Hokkaido by rail it is a bit of a journey into Sapporro proper. Not a fault of the hotel, of course, but something to consider for your own travel plans.

Friendly staff and a clean, modern, well run hotel. We enjoyed the public bath, which is a great advantage to staying here. It's very stylish and well appointed with lots of nice complementary amenities should you need them. The location with an indoor bridge to Shin Sapporro Station and some cafes and restaurants in the building was quite handy.

Stayed in May 2025

Great hotel, next to subway and shopping centre.

Stayed in March 2025

Everything was spotless

Stayed in March 2025

Just quite expensive during snow festival

Onsen

Stayed in February 2025

None :)

The best location for me! The hotel has access to a mall, train station, JR station and more! It has great amenities which made our stay super comfortable. Overflowing coffee, vending machines in our room floor, and awesome checkin experience. Love their breakfast too!

Stayed in February 2025

Very convenient from airport - don't need to go outside to get to the property from the JR line.

Stayed in February 2025

none

Close to Subway and JR train line. Not crowded and has mall near to the hotel. Lots of food dining options to choose from.

Stayed in January 2025

Size of room. Was full and cloudless not upgrade. Hard to open suitcase in standard room

Close to shin Sapporo, which is how we arrived and departed

Stayed in January 2025

Room was a bit small, but all good. Parking was quite expensive. Had to pay between 1500-2000 yen depending on when we left in the morning.

Great breakfast. Onsen was clean and nice. rooms were clean. Bed was comfy.

Stayed in January 2025

The room I had was very very small

Value for money absolutely great. There’s everything you need (basic but totally worth the money)

Stayed in January 2025

I had a wonderful stay at this hotel, which is conveniently located just a short walk from Shin-Sapporo Station, with direct access to the station from the hotel itself. This made travelling around the city incredibly easy. The hotel staff were exceptionally friendly and helpful, always ready to assist with any queries. The room was clean, comfortable, and well-equipped, offering great value for money. I was impressed by the overall experience, and I would definitely choose to stay here again on my next visit to Sapporo. Highly recommended for anyone looking for a hassle-free, convenient place to stay.

Stayed in December 2024

Nothing

New and clean

Stayed in October 2024

Nothing

Everything was above expectations

Stayed in October 2024

No free parking, but there is a paid parking nearby

We had a very pleasant stay at this new, comfortable hotel. There is a lovely onsen and a great restaurant with breakfast/lunch buffet.

Stayed in September 2024

I read on a sign at the entrance to the hotel that it was closed between 1AM and 5AM? That might have been a misunderstanding, and I didn't need to enter or exit during those times. But if I'm not misunderstanding, then it would have been better to be able to come and go whenever you wish during your stay.

The beds were extremely comfortable, and the staff was very helpful and polite. I've stayed in a few three star hotels during my stay in Japan, and this one was definitely the best!

Stayed in August 2024

Good location very close to JR station. It’s very convenient to get to the airport. The room is clean and the staffs are very nice.

Stayed in July 2024

It is completely personal preference but the bed was somewhat hard, typical “Asian Bed” if you know what I mean, as well as the pillow.

Very clean, friendly staff and great facilities

Stayed in July 2024

The breakfast was great! The hotel is situated near the train station, convenient for sightseeing and for travel to and from the airport. Room was comfortable. The route to the station is completely indoors, but may not be open early in the morning, so allow extra time to get to the station if taking the first train. Sapporo is a fun city to explore.

Stayed in July 2024

Nothing

Location, access, newly built and very clean

Stayed in April 2024