5.3

Reviews of Atami Ikyuan 熱海一休庵

413-0016 Shizuoka, Atami, Minaguchicho 2-20-17, Japan

  • Xiangyu

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • 3.0 Poor
    Erwyn

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The place embodied everything you'd expect from a classic tatami house—simple, serene, and steeped in tradition.

    The contact person didn’t understand us and was unhelpful during check-in, resulting in a lot of wasted time.

    Property response:

    Thank you very much for using our accommodation. For assistance in a foreign language, please check the email from us, follow our procedures, and register for chat to receive guidance. If you have any questions, please contact us by chat to ensure a smoother check-in experience. Thank you.

    Thank you very much for using our accommodation. For assistance in a foreign language, please check the email from us, follow our procedures, and register for chat to receive guidance. If you have any questions, please contact us by chat to… Show more

    Atami Ikyuan 熱海一休庵
    28 July 2025
  • Chisa

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Eva

    Reviewed: 1 June 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    William

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    William

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    The old house had a lot of Japanese style and character.

    You have to pay extra for towels.

    Property response:

    Thank you very much for using our service. We look forward to seeing you again.

    Atami Ikyuan 熱海一休庵
    17 May 2025
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  • 7.0 Good
    Lun

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review
  • Oliver

    Reviewed: 25 March 2025 · Stayed in February 2025

    Verified review

    Perfectly good for what it is. Host was very patient with a non-language speaker and was a lovely place to stay.

    Feels like the room I was in was close to another family room as there was quite a bit of noise through the walls. However it quietened down by about 10pm.

    Property response:

    Thank you very much. We look forward to seeing you again.

    Atami Ikyuan 熱海一休庵
    25 March 2025
  • K

    Reviewed: 4 February 2025 · Stayed in February 2025

    Verified review

    The rooms are heated with individual units. The bed was comfortable. Reading glasses were at the check in/check out station. Which helped with reading all the instructions. WhatsApp is also an option for contacting the property. The email does not mention this but there is a QR code at check in.

    If you are traveling on a budget and need a quiet, clean place with a comfortable bed and enjoy an off the beaten path location, this place fits the bill. Note - there is nobody on site at any point. I booked late the day before arrival and did not see the email saying to call by noon until 1 pm. There are a lot of instructions! The Japanese instructions are probably fine but the English version is missing some key details. My stay was in early February. Arrive during the day. My after dark arrival made it hard to find the place. Pasting the address from the listing into the IPhone maps did not work. I found out later, The hotel name is visible on google maps. There are charges for everything- Onsen fee for each night even if you don’t use it. Towels are rough and dyed hot pink - I assume to hide stains - because nobody would take a towel that rough. The rooms are heated with individual units, However, the rest of the house is not heated, this includes the entrance, kitchen, and bathrooms. I didn’t use my towel because the bathroom was too cold. The inside “Onsen” is a bathtub. Access to this room can be prevented if the wing is rented. I was locked out of that wing the evening I was there. I found the outside Onsen in the morning as I was leaving for the day. I ended up finding a different place to stay for my second night in Atami. I wanted a heated bathroom to myself and a larger Onsen with all the amenities. Enjoy the experience you will have stories to tell.

    Property response:

    Thank you very much for using our service. We look forward to seeing you again.

    Atami Ikyuan 熱海一休庵
    7 February 2025
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  • Kristen

    Reviewed: 22 December 2024 · Stayed in November 2024

    Verified review

    It was a beautiful old house in Atami on a hill. Our room was a really big and spacious apartment with a beautiful view of the city and harbour.

    The staff seems disorganised and it was a bit of a difficult walk from the station with the bags. The room wasn't insulated so it was quite cold but fine with the airconditioner on.

    Property response:

    Thank you very much for using our service. We look forward to seeing you again.

    Atami Ikyuan 熱海一休庵
    22 December 2024
  • Lina

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review

    Absolutely nothing! Was worse than was advertised Could hear rats in walls and ceiling overnight all night.. had to sleep dressed because of bed bugs - worse stay

    Didn't advertise need to rent the paper thin worn towels - The outdoor bath was just that!! Smelt of urine

    Property response:

    Thank you for using our service. Regarding the point you mentioned, we checked and found no problems. If you encounter any issues, please contact us at that time. Thank you in advance.

    Atami Ikyuan 熱海一休庵
    21 October 2024
  • Zhamila

    Reviewed: 18 October 2024 · Stayed in October 2024

    Verified review
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  • Wanxiao

    Reviewed: 18 October 2024 · Stayed in September 2024

    Verified review

    I canceled the stay one day before I checked in because I noticed loads of bad reviews and the price was not reasonable at all. Their staff said that they would contact the landlord to check whether we could have the refund, but after that, no one responded to this issue even though we've already message them many times.

    Property response:

    If you wish to cancel, please follow the procedure from the website you made the reservation on, just like when you made the reservation.

    Atami Ikyuan 熱海一休庵
    19 October 2024
  • Akash

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review

    It was clean and comfortable, shared kitchen had microwaves, pots, pans, and a stovetop so it was very easy for us to prepare our own dinner.

    For the price, the rooms are microscopic. Basically just a bed with maybe 2 feet of standing space. The onsen hot tub is nice but limiting our time to just 30minutes while it takes 10-12 minutes just for the water to get hot, was unreasonable. It’s not complimentary either, so you’re paying for just 30 minutes.

    Property response:

    Thank you very much for using our service. We look forward to seeing you again.

    Atami Ikyuan 熱海一休庵
    25 September 2024
  • 7.0 Good
    Yuan

    Reviewed: 19 September 2024 · Stayed in September 2024

    Verified review
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  • 3.0 Poor
    Matsushima

    Reviewed: 12 September 2024 · Stayed in September 2024

    Verified review
  • Singh

    Reviewed: 6 September 2024 · Stayed in August 2024

    Verified review

    Staff didn't give me Receipt of payment , staff keep on making excuses about Receipt. Even staff is not present at property u just need to call staff if u need something, but they didn't give me Receipt

    Property response:

    Please request a receipt on the website. Thank you.

    Atami Ikyuan 熱海一休庵
    7 September 2024
  • Lucas

    Reviewed: 16 August 2024 · Stayed in August 2024

    Verified review

    Two all travelers be aware that this is not an hotel, not a guesthouse not even a poor airbnb. This is the last place you would like to stay. If you were attracted by the price, know that everything needs to be paid extra such as the shower, I’ll let you imagine what else. Bed sheets are dirty, cleaning the room not even think about it unless you paid it’s hot words are made of paper which means you hear everyone and I’m not gonna mention what. Bathroom is Shared and not clean. And even if they, after all of that, you would be seduced by the Onsen…… it’s made of plastic in the 1 by 2 m room. When you need them no one answer when you leave they ask you for more money if not, they treaten you to called the police!! Be ready be warn.

    Two all travelers be aware that this is not an hotel, not a guesthouse not even a poor airbnb. This is the last place you would like to stay. If you were attracted by the price, know that everything needs to be paid extra such as the shower, I’ll let you imagine what else. Bed sheets are dirty, cleaning the room not even think about it unless you paid it’s hot words are made of paper which means you hear everyone and I’m not gonna mention what. Bathroom is Shared and not clean. And even if they, after all of that, you would be seduced by the Onsen…… it’s made of plastic in the 1 by 2 m room. When you need them no one answer when you leave they ask you for more money if not, they treaten you to called the police!! Be ready be warn.

    Property response:

    Please observe the rules and manners. It is very inconsiderate of guests to leave their luggage behind after check-out time without contacting us, or even to ask to take a shower before leaving in the evening of the day they check out. Please think about the inconvenience caused by not being able to clean for the next guest.

    Please observe the rules and manners. It is very inconsiderate of guests to leave their luggage behind after check-out time without contacting us, or even to ask to take a shower before leaving in the evening of the day they check out. Plea… Show more

    Atami Ikyuan 熱海一休庵
    17 August 2024
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  • David

    Reviewed: 11 August 2024 · Stayed in July 2024

    Verified review

    Style it’s ok

    Not clean. I had a cutaneous eruption on my body on the morning after using the sheets. Doctor says it’s very posible to happen due to low hygiene on the bedsheets. That had stains and the smell was not good.

    Property response:

    We use clean bedding. Please also abide by our accommodation rules. Thank you in advance.

    Atami Ikyuan 熱海一休庵
    12 August 2024
  • Man

    Reviewed: 10 August 2024 · Stayed in August 2024

    Verified review

    All people don’t use onsen but he is also charge par parson 300 yen

    Bed is durty

    Property response:

    Anyone who cannot follow the rules will not be able to stay. Thank you for your understanding.

    Atami Ikyuan 熱海一休庵
    10 August 2024
  • Gizem

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review

    Nothing

    I booked for 2 adults. I paid the fee in advance via booking. I had a 1 year old baby with me. I thought my baby could stay for free because the hotel said that adult fees over 6 years old are charged on the hotel page. However, they said that we will not stay unless we pay for 3 people. We agreed and my husband decided to go to another hotel and I decided to stay there with my daughter. This time, they tried to take the parking fee and onsen fee which I did not want to use, by saying that it is mandatory from me. However, booking also says that we have to pay if we use them. They said I couldn't enter the hotel without paying these money, and I refused to pay. As a result, I couldn't stay in this room where I paid for in advance, I was officially scammed. After not being taken to the hotel, I went to the police and explained my situation, but according to Japanese law they said it was not a crime and they couldn't do anything. They disgraced my vacation with a 1 year old baby. As if all this wasn't enough, they made me look like ı stayed at the hotel on the system, even though I told them to cancel. I regret this reservation I made with confidence in Booking. Never choose this hotel.

    Property response:

    This is a breach of contract and people who cannot follow the rules will not be allowed to check in. The system counts the number of people even if they are children and requires you to enter their age when making a reservation. Selfish interpretations will not work. We made every suggestion we could, but they were rejected. As the reserved room exceeded the capacity, we showed them a larger room, but they refused to pay the difference. The police also agree with us. We hope that in the future they will follow the rules and manners and have a fun trip.

    This is a breach of contract and people who cannot follow the rules will not be allowed to check in. The system counts the number of people even if they are children and requires you to enter their age when making a reservation. Selfish int… Show more

    Atami Ikyuan 熱海一休庵
    24 July 2024
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  • 7.0 Good
    Marilyn

    Reviewed: 18 June 2024 · Stayed in April 2024

    Verified review
  • Keisham

    Reviewed: 9 May 2024 · Stayed in May 2024

    Verified review

    It is within walking distance from the train station. You can walk to some places like Atami Ginza and the sun beach. The neighborhood is quite peaceful and nice.

    The place is good enough to rest for the night but if you are sensitive to sound while sleeping, it won`t be a good option because you can hear everything. Unlike most hotels in Japan, you have to buy amenities like towels, toothbrushes, etc.

    Property response:

    Thank you very much for using our service. We look forward to seeing you again.

    Atami Ikyuan 熱海一休庵
    9 May 2024
  • Chan

    Reviewed: 6 May 2024 · Stayed in February 2024

    Verified review
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  • Huixin

    Reviewed: 29 April 2024 · Stayed in April 2024

    Verified review

    the worst hotel ever seen.

    no sercive at all. no individual toilet.

    Property response:

    Please check the details of the room you have reserved. Facilities vary depending on the room. Thank you in advance.

    Atami Ikyuan 熱海一休庵
    10 May 2024
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