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Reviews of Relax Hotel Takayama Station 4 stars

506-0026 Gifu, Takayama, Hanasatomachi 5-14-2 Ekimae Shin-To Building 2F, Japan

#11 of 110 hotels in Takayama

Guests' Choice

Review score

Based on 508 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 3 August 2025

    10
    A+ Stay
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Tatami Area
    • Stayed 3 nights
    • Submitted via mobile

    It was all good - only think to know for less abled people of those with large luggage is there is a flight of stairs on the entry.

    Very clean, great staff, very good breakfast - and available at 3 different times in the morning, large rooms, table and kitchenette space (which we did not use as much since we went out to eat), the AC worked great - very strong and kept the room cool on hot summer days, nice tatami mat room, excellent location - easy access to train / bus station and a pretty 10-15 minute walk to River area restaurants / shops / market, free laundry, nice shower room with good water pressure. Overall fantastic stay.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great place for kids - lots of fun things for them in the room (penthouse one with the tent). Kids really loved it thank you!

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning right above the beds was a bit breezy at night.

    Such a good location so close to the station and near the historic area. Drinks were provided in the fridge, all kitchen ware provided.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Memorable and super pleasant stay at Relax Hotel by Takayama 🥰
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    If I have to point out 1 thing I didn't like about this place is : they have stairs for you to go up to the lobby 😄 So if you have big and heavy luggages, and also kids in strollers, it would be a bit of work for you. But the people at the receptionist can help you with your luggages. The guy that was there during my check in offered to go down and help me with my things but I said no need because my husband could do it.

    EVERYTHING : -The spacious room, my 7 year old and 2 year old could run around and play inside the room. -the generosity of this place , always stock you up with drinks for you and the kids too (apple juice, orange juice, water, coke, beer) - the interior of the room , feels Japanese with a corner of tatami setting for 4 people to gather and drink tea. Other areas are mostly simply decorated with white walls and sleek design. - the simple but delicious breakfast. They have a rice ball machine, so cute! (To make your own onigiri) - the staffs are all nice and smiley - free flow coffee (they have a coffee machine) and also green tea and sake near the lobby. For sake and green tea, they have a limited time for serving it, do check with the hotel. - the washing machine and the dryer!!! These 2 things really made my life easier 😍. They provide baskets for you to unload other people's laundry (when their laundries are done but they haven't pick them up yet), so you can start doing your laundry when others' are done. - location is also nice, very near to JR station and also near to family mart (around 3 mnts walk) that opens 24 hours. I feel like this place offers everything that you might need with a touch of simplicity and practicality 🫶

    Stayed in June 2025

  • Reviewed: 29 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    They seem to be going the extra mile to be liked. Clean, good location, free stuff (laundry, drinks), very good breakfast (yakatori, ice cream), large room, string shower, even Netflix for teens (don't worry, they still had to do a full hike to the top of the vulkano). Recommended.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    10
    Excellent!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I just stayed one night, everything was perfect, close to the station, the staff was super kind and they helped me with the Takkyubin service to send my luggage to the next hotel. Cafes nearby and restaurants.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The stairs to the 2nd floor lobby 😅

    Very close to station. Staff very friendly and helpful. Complimentary drinks in the room and at reception.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    A gorgeous place to stay when we really needed some comfort. Highly recommend.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was wonderful.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    Perfect stay with kids
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Really good hotel and the kids loved the tent in the room. All was perfect!!!

    Stayed in May 2025

  • Reviewed: 20 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room with Tatami Area
    • Stayed 1 night
    • Submitted via mobile

    Everything. Staff were fantastic, room was spacious, bed comfortable, great location, excellent value for money

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very good location Friendly and helpful staff Excellent breakfast Spacious room Well prepared after hour sake

    Stayed in June 2025

  • Reviewed: 14 June 2025

    10
    I highly recommend staying here
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This place was amazing. Such a comfortable bed, great size room. Close to the train/bus station (1 min walk). Lovely staff.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    9.0
    One of the nicest places we stayed in on our 3 week holiday in Japan.
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 1 night

    A little more expensive than most places we stayed at, but much more spacious, with good facilities, nice breakfast and helpful english speaking staff. We initially book for just a single night but enjoyed the hotel and Takayama in general so much that we extended our stay for several more nights! Hence multiple reviews here, due to repeated individual bookings.

    Stayed in May 2025

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 1 night

    Would have been good to have laundry facilities (washer/drier) in room, as the communal laundry was often busy, and required using the lift to access. On our last night, there was a lot of noise from the room above, sounded like a child shouting and running around and furniture being dragged across the floor. Made it difficult to sleep.

    Very spacious room. Friendly, helpful, English speaking desk staff. Great breakfast with high staff to guest ratio. Breakfast pancakes cooked to order! Great location. Comfortable beds, complementary fridge contents.

    Stayed in May 2025

  • Reviewed: 7 June 2025

    8.0
    If there was a window to open it would be 10/10.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No ventilation.

    Excellent location. Good size for family of four.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    9.0
    Great value.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Large room. Included breakfast. Laundry (god send!), staff, shower/bath. Comfy bed.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Great location
    • Leisure trip
    • Solo traveller
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    Multiple single steps in apartment. Trip hazard.

    Great location. Spacious rooms. Renovated 2024. Staff super friendly and helpful.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Except for the entrance that is one floor upstairs without elevator.

    Everything!

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Perfect location. Nice rooms!
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Tatami Area
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Perfect for couples with kids. Perfect location. Very kind staff. Big room with lots of space for kids to play. Good breakfast.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    10
    Excellent staff and room, but be aware the elevator doesn’t reach the ground floor.
    • Leisure trip
    • Couple
    • Superior Twin Room with Tatami Area
    • Stayed 3 nights
    • Submitted via mobile

    The elevator doesn’t go to the ground floor and there is a set of spiral stairs that goes to the lobby on the second floor. We had four heavy suitcases that we had to carry up to the lobby. In the lobby there is also a raised platform that you have to go over, and there was another raised step leading to the hallway to our room. It would be an issue for people with mobility issues carrying suitcases. However, upon checkout, the front desk staff was so kind to help us carry some suitcases down.

    Located just across Takayama Station, this hotel is within walking distance to most of the major attractions within the town. The room was very clean and spacious. All basic bathroom amenities were provided, and the fridge even included free drinks. The breakfast had a wonderful variety of options and the kitchen staff were so friendly. There were two washers and dryers free of charge to use. There was free sake tasting in the lobby as well.

    Stayed in May 2025

  • Reviewed: 31 May 2025

    8.0
    Good for a short stay
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Tatami Area
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very limited. There is a flight of stairs to get to the lobby, so keep this in mind if you need a wheelchair accessible hotel.

    Great location, near the station and main street/shops. Clean room with lots of space (although no closet space). The staff were very friendly and helpful

    Stayed in May 2025

  • Reviewed: 31 May 2025

    10
    Charming Japanese style rooms with great location!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Can have more vegetarian or vegan choices in breakfast.

    Amazing Japanese style rooms with Tatami flooring. Cant beat the location - its just 1 min from the JR & bus stations. Lovely charming rooms - very spacious, clean and with all amenities. Nice cosy touch to this place.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Twin Room with Tatami Area
    • Stayed 2 nights
    • Submitted via mobile

    No parking area

    Good location and reasonable price

    Stayed in May 2025

  • Reviewed: 27 May 2025

    10
    wondeful stay
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    The main entrance and the lobby are on the first floor, and no elevator that reaches the ground floor.

    The family room was very comfortable, with a separate section for play and cinema. There was free laundry and drinks in the room and the lobby. The location is excellent between the train station and the old town.

    Stayed in April 2025

Showing 1 – 25

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