9.2

Reviews of Relax Hotel Takayama Station 4 stars

506-0026 Gifu, Takayama, Hanasatomachi 5-14-2 Ekimae Shin-To Building 2F, Japan

  • Julian

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    huge huge room with a mini cinema / movie theatre in the room!

    no elevator from street level

  • Scott

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Very clean, great staff, very good breakfast - and available at 3 different times in the morning, large rooms, table and kitchenette space (which we did not use as much since we went out to eat), the AC worked great - very strong and kept the room cool on hot summer days, nice tatami mat room, excellent location - easy access to train / bus station and a pretty 10-15 minute walk to River area restaurants / shops / market, free laundry, nice shower room with good water pressure. Overall fantastic stay.

    It was all good - only think to know for less abled people of those with large luggage is there is a flight of stairs on the entry.

    Property response:

    Dear Scott, Thank you very much for staying at our hotel and for sharing such a wonderful and detailed review. We are delighted to hear that you enjoyed the cleanliness of the room, the friendliness of our staff, the variety and convenience of breakfast, free laundry facilities, the spacious layout of the room with the tatami area and well-equipped shower room, and overall amenities.. In addition to that, it is great to know that the air conditioning kept you comfortable during the hot summer days and that you found our location convenient for exploring both the station area and the beautiful riverfront district (Old Town). Regarding your note about the stairs at the entrance, we sincerely appreciate you mentioning it for the benefit of future guests. For guests with heavy luggage or mobility concerns, there is an intercom located to the right of the stairs, and our staff will gladly assist with luggage. We are truly pleased that your overall stay was fantastic, and we look forward to welcoming you again on your next visit to Takayama. Warm regards, Reception Mihoubi Relax Hotel Takayama Station

    Dear Scott, Thank you very much for staying at our hotel and for sharing such a wonderful and detailed review. We are delighted to hear that you enjoyed the cleanliness of the room, the friendliness of our staff, the variety and convenience… Show more

    Relax Hotel Takayama Station
    10 August 2025
  • Joseph

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
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  • Jason

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Good location next to station

    Stair access only to level 1 reception Basic breakfast

    Property response:

    Dear Jason, Thank you very much for taking the time to share your feedback. We are pleased to hear that you found our location convenient, being just next to the station, and that the room's cleanliness met your expectations. At the same time, we sincerely apologize for any inconvenience caused by the stairs leading to the reception on the second floor. As there is no elevator from the ground level, we understand that this may be difficult for some guests. For that reason, there is an intercom located to the right of the stairs, and our staff are always happy to assist with luggage. Regarding breakfast, we offer both Japanese and Western options, including freshly grilled yakitori and made-to-order pancakes, but we understand that preferences vary and appreciate your honest comment. Your feedback is valuable as we continue to refine our service. Thank you again for your review. We hope to have the opportunity to provide you with a more satisfying experience in the future. Warm regards, Reception Mihoubi Relax Hotel Takayama Station

    Dear Jason, Thank you very much for taking the time to share your feedback. We are pleased to hear that you found our location convenient, being just next to the station, and that the room's cleanliness met your expectations. At the s… Show more

    Relax Hotel Takayama Station
    20 July 2025
  • Aimee

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • James

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Great place for kids - lots of fun things for them in the room (penthouse one with the tent). Kids really loved it thank you!

    Property response:

    Dear James, Thank you very much for your kind review and excellent rating. We are truly delighted to hear that your children had a wonderful time in the Presidential suite with the tent area. It is always our goal to create a fun and memorable space for families, and we are so happy to know that the room brought joy to your kids. We sincerely thank you for choosing to stay with us. We hope to welcome you and your family back again in the future for another enjoyable stay. Warm regards, Reception Mihoubi Relax Hotel Takayama Station

    Dear James, Thank you very much for your kind review and excellent rating. We are truly delighted to hear that your children had a wonderful time in the Presidential suite with the tent area. It is always our goal to create a fun and memor… Show more

    Relax Hotel Takayama Station
    18 July 2025
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  • Hui-chen

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Igor

    Reviewed: 10 July 2025 · Stayed in June 2025

    Verified review
  • David

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Such a good location so close to the station and near the historic area. Drinks were provided in the fridge, all kitchen ware provided.

    The air conditioning right above the beds was a bit breezy at night.

    Property response:

    Dear David, Thank you very much for your kind review and excellent rating. We are delighted to hear that you enjoyed the convenient location near the station and the historic area. In addition to that, we are pleased that you appreciated the complimentary drinks in the fridge and the fully equipped kitchenware provided in your room. At the same time, we sincerely apologize for the discomfort caused by the air conditioning being directly above the beds. We understand how this may have affected your sleep, and we will take your feedback seriously as we continue to explore ways to improve our guests’ comfort. Thank you once again for choosing to stay with us. We truly hope to welcome you back on your next visit to Takayama. Warm regards, Reception Mihoubi Relax Hotel Takayama Station

    Dear David, Thank you very much for your kind review and excellent rating. We are delighted to hear that you enjoyed the convenient location near the station and the historic area. In addition to that, we are pleased that you appreciated t… Show more

    Relax Hotel Takayama Station
    12 July 2025
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  • Sim

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review

    EVERYTHING : -The spacious room, my 7 year old and 2 year old could run around and play inside the room. -the generosity of this place , always stock you up with drinks for you and the kids too (apple juice, orange juice, water, coke, beer) - the interior of the room , feels Japanese with a corner of tatami setting for 4 people to gather and drink tea. Other areas are mostly simply decorated with white walls and sleek design. - the simple but delicious breakfast. They have a rice ball machine, so cute! (To make your own onigiri) - the staffs are all nice and smiley - free flow coffee (they have a coffee machine) and also green tea and sake near the lobby. For sake and green tea, they have a limited time for serving it, do check with the hotel. - the washing machine and the dryer!!! These 2 things really made my life easier 😍. They provide baskets for you to unload other people's laundry (when their laundries are done but they haven't pick them up yet), so you can start doing your laundry when others' are done. - location is also nice, very near to JR station and also near to family mart (around 3 mnts walk) that opens 24 hours. I feel like this place offers everything that you might need with a touch of simplicity and practicality 🫶

    If I have to point out 1 thing I didn't like about this place is : they have stairs for you to go up to the lobby 😄 So if you have big and heavy luggages, and also kids in strollers, it would be a bit of work for you. But the people at the receptionist can help you with your luggages. The guy that was there during my check in offered to go down and help me with my things but I said no need because my husband could do it.

    Property response:

    Dear Sim Anita, Thank you very much for taking the time to share such a detailed and heartwarming review. We are truly delighted to hear that your stay with us was memorable and pleasant for both you and your children. It brings us great joy to know that your family enjoyed the spacious room, where your children could move around freely. In addition to that, we are pleased that you appreciated the complimentary drinks stocked in the fridge, the tatami space for gathering, and the overall simplicity and functionality of the room’s design. We are also glad that you enjoyed the breakfast, especially the onigiri machine, and that the complimentary coffee and welcoming drinks (green tea and sake) added to your comfort. It is wonderful to hear that the laundry facilities were useful during your stay — we are pleased to know they helped make your daily routine easier. The convenient location near the JR station and Family Mart also seems to have contributed positively to your experience, which we are very glad to hear. Furthermore, your kind words about the staff’s friendliness and smiles mean a lot to us, as we always aim to provide warm and welcoming service. Regarding the stairs at the entrance, we sincerely apologize for the inconvenience this may have caused, especially with heavy luggage and children in strollers. As you kindly mentioned, there is an intercom located to the right of the stairs, and our staff are always available to assist with luggage. We appreciate your understanding and are grateful that our staff’s offer to help was noted. Thank you once again for choosing to stay with us and for your thoughtful and encouraging feedback. We truly hope to welcome you and your family again in the near future. Warm regards, Reception Mihoubi Relax Hotel Takayama Station

    Dear Sim Anita, Thank you very much for taking the time to share such a detailed and heartwarming review. We are truly delighted to hear that your stay with us was memorable and pleasant for both you and your children. It brings us great j… Show more

    Relax Hotel Takayama Station
    8 July 2025
  • Giedrius

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    They seem to be going the extra mile to be liked. Clean, good location, free stuff (laundry, drinks), very good breakfast (yakatori, ice cream), large room, string shower, even Netflix for teens (don't worry, they still had to do a full hike to the top of the vulkano). Recommended.

    Property response:

    Dear Giedrius, Thank you very much for your kind and detailed review! We are absolutely delighted to hear that you had such a positive experience during your stay with us. We are pleased that you enjoyed the clean facilities, our excellent location, and the additional amenities we provide, such as complimentary laundry, drinks, and the variety of options at breakfast. We are especially glad to know that you liked the yakitori and ice cream, and that you found the room spacious and the shower strong. It is also wonderful to hear that the Netflix option was appreciated by the teens! We always aim to go the extra mile for our guests, and it is rewarding to hear that our efforts made a difference. We hope the hike up the volcano was a memorable part of your adventure. Thank you for recommending us, and we would be thrilled to welcome you back the next time you are in the area. Thank you. Front Desk Putu Risky

    Dear Giedrius, Thank you very much for your kind and detailed review! We are absolutely delighted to hear that you had such a positive experience during your stay with us. We are pleased that you enjoyed the clean facilities, our excellent … Show more

    Relax Hotel Takayama Station
    30 June 2025
  • Silvia

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    I just stayed one night, everything was perfect, close to the station, the staff was super kind and they helped me with the Takkyubin service to send my luggage to the next hotel. Cafes nearby and restaurants.

    Property response:

    Dear Silvia, Thank you very much for taking the time to share your thoughtful review. We are truly pleased to hear that you had a perfect stay with us, even if it was just for one night. It is wonderful to know that you found our location convenient, especially being close to the station and surrounded by cafes and restaurants. We are also glad that our team was able to assist you with the Takkyubin service to help with your luggage. Providing helpful and friendly service is very important to us, and your kind words will certainly encourage our staff. We sincerely hope to welcome you again in the future and provide another excellent experience. Thank you. Front Desk Putu Risky

    Dear Silvia, Thank you very much for taking the time to share your thoughtful review. We are truly pleased to hear that you had a perfect stay with us, even if it was just for one night. It is wonderful to know that you found our location c… Show more

    Relax Hotel Takayama Station
    30 June 2025
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  • Steviann

    Reviewed: 25 June 2025 · Stayed in May 2025

    Verified review

    The staff was great. and the location was perfect.

    Tried to pack too much (full kitchen) into a small room. Small window for light and seeing outside. Felt crunched in.

    Property response:

    Dear Steviann, Thank you very much for staying with us and for sharing your valuable feedback. We are glad to hear that you appreciated our friendly staff and convenient location. At the same time, we are sorry to learn that the room layout and window size did not fully meet your expectations. Our rooms are designed to include useful amenities such as kitchenettes for added convenience, especially for guests planning a longer stay, but we understand that this may feel compact depending on individual preferences. Additionally, due to the hotel’s location between buildings, our windows are designed to maintain both privacy and quietness, though we recognize that it can impact the view and brightness. We truly appreciate your honest comments, as they help us refine our guest experience. We hope to have the opportunity to welcome you again and provide a more satisfying stay. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Steviann, Thank you very much for staying with us and for sharing your valuable feedback. We are glad to hear that you appreciated our friendly staff and convenient location. At the same time, we are sorry to learn that the room layo… Show more

    Relax Hotel Takayama Station
    26 June 2025
  • Kongchana

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    Very close to station. Staff very friendly and helpful. Complimentary drinks in the room and at reception.

    The stairs to the 2nd floor lobby 😅

    Property response:

    Dear Kongchana, Thank you very much for taking the time to share your kind feedback. We are glad to hear that you enjoyed our convenient location, friendly staff, and the complimentary drinks available both in the room and at the reception. Your positive remarks truly encourage our team. We also appreciate your comment regarding the stairs to the 2nd floor. As our entrance is located one floor above ground level, we understand this can be a challenge, especially with luggage. For future visits, please feel free to use the intercom located at the bottom of the stairs—our staff will be happy to assist you with your bags. We hope to have the pleasure of welcoming you back again soon. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Kongchana, Thank you very much for taking the time to share your kind feedback. We are glad to hear that you enjoyed our convenient location, friendly staff, and the complimentary drinks available both in the room and at the reception… Show more

    Relax Hotel Takayama Station
    26 June 2025
  • Amrita

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Everything was wonderful.

    Property response:

    Dear Amrita, Thank you so much for your kind words. We are truly delighted to hear that you found everything wonderful and that our hotel provided the comfort you needed during your stay. Your recommendation means a great deal to us. We sincerely hope to welcome you back for another relaxing visit in the future. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Amrita, Thank you so much for your kind words. We are truly delighted to hear that you found everything wonderful and that our hotel provided the comfort you needed during your stay. Your recommendation means a great deal to us. We s… Show more

    Relax Hotel Takayama Station
    25 June 2025
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  • Vanesa

    Reviewed: 24 June 2025 · Stayed in May 2025

    Verified review

    Really good hotel and the kids loved the tent in the room. All was perfect!!!

    Property response:

    Dear Vanesa, Thank you very much for your kind review. We are truly happy to hear that you and your family had a perfect stay with us. It is wonderful to know that the children especially enjoyed the tent in the room — we designed it to add a touch of fun for our younger guests! We look forward to welcoming you and your family again in the future for another memorable stay. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Vanesa, Thank you very much for your kind review. We are truly happy to hear that you and your family had a perfect stay with us. It is wonderful to know that the children especially enjoyed the tent in the room — we designed it to add… Show more

    Relax Hotel Takayama Station
    24 June 2025
  • Linda

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    Everything. Staff were fantastic, room was spacious, bed comfortable, great location, excellent value for money

    Property response:

    Dear Linda, Thank you very much for your wonderful feedback. We are delighted to know that you found everything to your satisfaction, from our spacious and comfortable rooms to the convenient location and value for money. Your kind words about our staff mean a lot to us and will be shared with the entire team. We sincerely look forward to welcoming you again on your next visit to Takayama. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Linda, Thank you very much for your wonderful feedback. We are delighted to know that you found everything to your satisfaction, from our spacious and comfortable rooms to the convenient location and value for money. Your kind words a… Show more

    Relax Hotel Takayama Station
    21 June 2025
  • Chiung-hsuan

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    Very good location Friendly and helpful staff Excellent breakfast Spacious room Well prepared after hour sake

    Nothing

    Property response:

    Dear Chiung-Hsuan, Thank you very much for taking the time to share your wonderful review. We are delighted to hear that you enjoyed your stay with us, including our convenient location, spacious rooms, and the breakfast offerings. It is also a pleasure to know that our staff made a positive impression during your stay. We are especially glad you appreciated the after-hours sake service—we hope it added a relaxing touch to your time with us. We sincerely look forward to welcoming you again on your next visit to Takayama. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Chiung-Hsuan, Thank you very much for taking the time to share your wonderful review. We are delighted to hear that you enjoyed your stay with us, including our convenient location, spacious rooms, and the breakfast offerings. It is al… Show more

    Relax Hotel Takayama Station
    19 June 2025
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  • Amanda

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    This place was amazing. Such a comfortable bed, great size room. Close to the train/bus station (1 min walk). Lovely staff.

    Property response:

    Dear Amanda, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and found the room spacious and the bed comfortable. It is also great to know that our convenient location and the friendliness of our staff made your visit even more pleasant. Your kind recommendation means a lot to us, and we truly hope to welcome you back again in the future. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Amanda, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and found the room spacious and the bed comfortable. It is also great to know that our convenient location and the fr… Show more

    Relax Hotel Takayama Station
    17 June 2025
  • Kevin

    Reviewed: 14 June 2025 · Stayed in May 2025

    Verified review

    A little more expensive than most places we stayed at, but much more spacious, with good facilities, nice breakfast and helpful english speaking staff. We initially book for just a single night but enjoyed the hotel and Takayama in general so much that we extended our stay for several more nights! Hence multiple reviews here, due to repeated individual bookings.

    Property response:

    Dear Kevin, Thank you very much for your kind words and for choosing to stay with us during your trip to Japan. We are truly honored to hear that our hotel was one of your favorite stays during your three-week journey. It is wonderful to know that you appreciated the spacious room, convenient facilities, breakfast, and the support from our English-speaking staff. We are especially happy that you enjoyed your time in Takayama so much that you extended your stay with us. Your feedback means a great deal to us, and we hope to welcome you again on your next visit to this beautiful town. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Kevin, Thank you very much for your kind words and for choosing to stay with us during your trip to Japan. We are truly honored to hear that our hotel was one of your favorite stays during your three-week journey. It is wonderful to k… Show more

    Relax Hotel Takayama Station
    17 June 2025
  • Kevin

    Reviewed: 9 June 2025 · Stayed in May 2025

    Verified review

    Very spacious room. Friendly, helpful, English speaking desk staff. Great breakfast with high staff to guest ratio. Breakfast pancakes cooked to order! Great location. Comfortable beds, complementary fridge contents.

    Would have been good to have laundry facilities (washer/drier) in room, as the communal laundry was often busy, and required using the lift to access. On our last night, there was a lot of noise from the room above, sounded like a child shouting and running around and furniture being dragged across the floor. Made it difficult to sleep.

    Property response:

    Dear Kevin, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your spacious room, the quality of our breakfast, especially the made-to-order pancakes, and the hospitality of our English-speaking team. It is also wonderful to know that our location and in-room amenities, including the complimentary drinks, contributed positively to your stay. We sincerely apologize for the inconvenience caused by the noise from the room above on your last night. We understand how important a quiet environment is for restful sleep. Regarding the communal laundry facilities, we are glad you found them useful, but we understand your suggestion about the convenience of having in-room units. While space limitations currently prevent us from installing them in each room, we will continue to evaluate ways to improve the laundry experience for our guests. Your thoughtful comments are greatly appreciated and help us enhance the overall guest experience. We hope to welcome you back for an even more comfortable and restful stay in the future. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Kevin, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your spacious room, the quality of our breakfast, especially the made-to-order pancakes, and the hospitality of o… Show more

    Relax Hotel Takayama Station
    11 June 2025
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  • Alicia

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Excellent location. Good size for family of four.

    No ventilation.

    Property response:

    Dear Alicia, Thank you very much for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and found the room spacious and suitable for your family. However, we regret that the fixed window design and limited ventilation affected your overall comfort. Due to our building’s location between adjacent structures, the windows are designed to be fixed for safety, privacy, and noise reduction. Nonetheless, we understand your concerns and will continue reviewing ways to improve airflow and ventilation for a more comfortable stay. We sincerely appreciate your honest feedback and hope to welcome you again in the future. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Alicia, Thank you very much for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and found the room spacious and suitable for your family. However, we regret that the fixed win… Show more

    Relax Hotel Takayama Station
    10 June 2025
  • David

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Large room. Included breakfast. Laundry (god send!), staff, shower/bath. Comfy bed.

    Property response:

    Dear David, Thank you very much for your kind feedback. We are delighted to know that you enjoyed your stay, especially the spacious room, comfortable bed, breakfast, and the convenience of our free laundry facilities. It is also wonderful to hear that our staff and bathing facilities made a positive impression. We truly appreciate your recognition of the value we aim to provide, and we hope to welcome you back again in the future. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear David, Thank you very much for your kind feedback. We are delighted to know that you enjoyed your stay, especially the spacious room, comfortable bed, breakfast, and the convenience of our free laundry facilities. It is also wonderful … Show more

    Relax Hotel Takayama Station
    10 June 2025
  • Maria

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review

    Great location. Spacious rooms. Renovated 2024. Staff super friendly and helpful.

    Multiple single steps in apartment. Trip hazard.

    Property response:

    Dear Maria, Thank you very much for your kind feedback and for taking the time to share your experience. We are glad to hear that you enjoyed our convenient location, spacious rooms, and recent renovations. Our team also sincerely appreciates your kind words regarding their friendliness and support during your stay. We apologize for any inconvenience caused by the steps within the hotel. We understand that this may be a concern, and we have placed signs to indicate their presence. Thank you again for your valuable comments. We hope to welcome you back for an even more comfortable stay in the future. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear Maria, Thank you very much for your kind feedback and for taking the time to share your experience. We are glad to hear that you enjoyed our convenient location, spacious rooms, and recent renovations. Our team also sincerely appreciat… Show more

    Relax Hotel Takayama Station
    8 June 2025
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  • Msomo

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review

    Everything!

    Except for the entrance that is one floor upstairs without elevator.

    Property response:

    Dear MSomo, Thank you very much for your perfect rating and kind words. We are delighted to hear that you enjoyed everything about your stay. Your appreciation means a great deal to our team. We also understand your concern regarding the entrance being on the second floor without an elevator. As mentioned in our guide, our staff is always ready to assist with luggage upon arrival and departure, and we are always happy to help ensure a smooth check-in experience. We hope to have the pleasure of welcoming you back on your next visit to Takayama. Warm regards, Front desk Mihoubi Relax Hotel Takayama Station

    Dear MSomo, Thank you very much for your perfect rating and kind words. We are delighted to hear that you enjoyed everything about your stay. Your appreciation means a great deal to our team. We also understand your concern regarding the en… Show more

    Relax Hotel Takayama Station
    8 June 2025
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