It is a bit of a weird match between the original style when the hotel was build (I guess 70ish-80ish) and refurbed new looks. The elevators are old, the furniture in the lobby looks very dated and also the bath room (in our room) looked aged. The room itself was refurbished and was really large. Nice beds, great view, proper Wifi. And my biggest negative was the price/value equation. Granted we visited the hotel during probably the busiest week of the year, but it was too much money for the overall experience.

The hotel is 5 minutes on foot from the Shirahama Beach and the town center with the onsets, shops and restaurants. The staff is very helpful (and speaks reasonable english) and friendly. On the day of our departure, we where given a complimentary transfer to the train station. We asked for a taxi - we got a car with a driver from the hotel. The hotel has everything you need. A pool, 2 large restaurants (however expensive) a massive lobby and the location.

Stayed in August 2025

The pool area is smaller than expected, and only limited beds for size of hotel (and people reserving them with towels unfortunately…), some tables and chairs but less comfortable. If you are with more than 2 persons then you get futon beds for the rest but these mattresses (too) thin (but again staff stepped up and provided us with double mattresses!).

Staff was very attentive and helpful, in particular the Jolve spa staff and one of the front desk staff, who helped out on an emergency. The location is convenient (it is on a hill, but def doable), wellness is pricy but amazing.

Stayed in August 2025

Kids weren’t keen on tatami mats

Onsen was lovely

Stayed in July 2025

Nice resort. The pool was nice but it closes at 5pm. The public onsen was nice. The room was large. The property is on a hill which we had to bike/ walk up every time we went into town/ beach.

Stayed in July 2025

Location

Service

Stayed in July 2025

The hotel did not have a very easy access to the beach. We had to walk up the hill after enjoying a day at the beach and that was not fun with all the gears and afternoon heat!!

The rooms were comfortable and the hotel had a swimming pool.

Stayed in July 2025

A little too far up the hill from the beach.

Very clean, great pool and spacious room

Stayed in July 2025

Some of the hotel staff at lobby can't really speak English, it takes some time to communicate with them for what we need.

Room is spacious with nice city view, onsen on top floor offers amazing beach view; within walking distance to the beach and nearby restaurants, excellent food quality of buffet breakfast plus great variety of choices

Stayed in June 2025

Only potential downside - steep climb to the hotel.

Rooms were clean and spacious, ocean view is pure love. Sunset views from top floor deck are breathtaking. Onsen with sea views is also great. Lots of dishes for breakfast, everything's fresh. Beach is very close.

Stayed in May 2025

Rooftop onsen was overlooking the ocean. Bed was very comfortable.

Stayed in June 2025

The fact that there weren’t any amenity kits inside the room already, they had an amenity cart in the main foyer to collect from.

Location was perfect, close proximity to the beach, convenience stores and local restaurants. We booked an ocean view twin futon room which was ideal for us and our 3 toddlers. The facilities were nice and clean and the staff were very friendly and provided excellent service. Amenity kits for our kids were provided in our rooms upon arrival. Free hotel parking. Not many hotels that I’ve stayed in Japan have room service but this one did until 10pm. The breakfast was very good, lots of western choices and a variety of options.

Stayed in May 2025

The pillows were a bit to big for me, but that is a matter of taste. Not really a complaint. You need a car (I had one, so it was fine).

Basically everything - modern hotel, great staff (speaking English), little shop with nice local products. View over the sea. The quiet. The view from the hot bath.

Stayed in May 2025

Nothing

The view, location and also the in room onsen.

Stayed in April 2025

Very dated. Seems like it would have been new on the 90s. The private onsen was a bit grotty. This is supposed to be 5 star but the facilities were far from luxurious.

Location was decent but a bit of a walk away from everything. Pix were deceptive and implied it was right by the beach but it was up a hill and sea view obscured by the car park. The staff were lovely though.

Stayed in April 2025

A little hike up to the property

Beautiful onsen overlooking the beach

Stayed in March 2025

Waited too long in line to check-in

Great view of the beach and sea, really enjoyed the in-room onsen!

Stayed in March 2025

Hotel room is clean and spacious. Friendly staff.

Stayed in December 2024

Spacious room; nice sea view at the restaurant and good food; amazing facilities under good maintenance

Stayed in January 2025

Nothing

the view

Stayed in January 2025

Nothing

The hotel offers a luxurious in-room onsen, perfect for relaxing after a long day. The room itself is spacious and thoughtfully designed, with a large, comfortable bed that ensures a restful night’s sleep. A truly indulgent stay!

Stayed in December 2024

Free Parking, In-room onsen bath with a curtain for privacy. The room faces the ocean so the view was pleasant during the daytime. Regular amenities as expected of a hotel in Japan (water boiler, tea and coffee supplied, etc)

Stayed in December 2024

I wish i was given a higher level room for a better and clearer ocean view. The room i was given was on level 4, which is the lowest level of all hotel rooms, thus part of the ocean was blocked by the buildings and trees in front. I booked the room with halfboard package on booking.com . The dinner was ok, western fine dining style. However it would be good if the dinner can mix with Japanese style (I saw some other tables are having Shabu Shabu) and if guests can be given a choice of menu.

Onsen on top level was wonderful. It can overlook the whole area including the sea. Breakfast buffet is valuable with decent amount of food, and provide coffee and tea for takeaway. The japanese style room is spacious for 3 people, with a good mix of traditional japanese interior and modern bathroom style. There is very sufficient amount of car space available and is free of charge.

Stayed in December 2024

Hope to see more view

New and food are good

Stayed in November 2024

Hope more view

New facilities and breakfasts are good

Stayed in November 2024