Nothing

The hotel was clean, as a business hotel this hotel provides proper facilities for business traveller such as microwave and coin laundry, trousers press inside the room, nice amenities guests can choose at the front and electricity plugs so quite convenient for travellers to charge their devices.

Stayed in August 2025

Nothing

Location. Cleanliness. Room tidyness. Staff kindness and support. Amenities

Stayed in August 2025

The air vent in the ceiling and smoke detectors had dust on them. Otherwise no issues with cleanliness

Amazing location, friendly staff

Stayed in August 2025

Confusion regarding the breakfast - which was most likely caused by booking.com, not the hotel.

Helpful staff, good view to the trains, central location.

Stayed in July 2025

Our first night we had a stain on the outer comforter but the staff allowed us to change rooms. I initially asked for a new comforter but it was difficult to communicate this.

The location was good. Keep in mind that it's kind of far to travel with suitcases in tow from the shinkasen but it was a good location for the metro. The layout of the station is vast. The closest stop is actually the stop down from Nagoya on the yellow line.

Stayed in July 2025

Nothing.

Everything was fantastic.

Stayed in July 2025

All good.

Great example of this hotel chain. Staff very friendly and helpful. Breakfast buffet had wide choice, with local specialties. View from window of Nagoya railway station was mesmerising 🙂

Stayed in July 2025

Fantastic hotel, extremely clean, amazing staff,super polite and helpful. Definitely recommend to stay here. also close to Nagoya station so you can easily can access public transport.

Stayed in July 2025

Nothing

The staff, the amenities, free drink 👍

Stayed in May 2025

The staff were incredibly helpful and sweet, all the time. Breakfast was great and the location very convenient. I would certainly go back

Stayed in May 2025

Small room

Location and the hotel itself.

Stayed in May 2025

The bed was too soft and uncomfortable. Minor noise from passing trains was acceptable, but it depended on whether you were already asleep.

New renovations. Relatively more space. Very nice staff.

Stayed in May 2025

Luggage wheel sound never stopped during sleeping, no kidding. I was in jet lag, hard to sleep.

Quite convenient around, close to Nagoya station, lots of restaurants, stores…

Stayed in April 2025

Perhaps because we came from a trip with lots of walking already, the location (though it looked close on the map) was actually way further from Nagoya Station than we imagined. The hotel is located conveniently around many car rental companies and public car parks (paid), making it easy for planned day trips out of the city. Just opposite the hotel, was a surprisingly popular / famous ramen bar (Shishimaru). The entire hotel experience was fantastic! They provided pajamas (alike traditional Japanese hotels) that were really comfortable, the toiletries are in the lobby for your picking and the bed and pillows were amazing. The rooms were brilliantly clean (no allergies to dust mites at all) and spacious. The staff were really patient in assisting with our enquiries, some of them using an AI translation tool, and went the distance to help us understand local parking regulations etc.

Stayed in April 2025

The room was small. It was difficult to open up our luggage on the flood.

Location — near malls, restaurants, conveniene stores, and stations

Stayed in March 2025

Have to walk about 10 minutes from Shinkansen-guchi

Facility is good

Stayed in March 2025

Wash machines for clothes aren't sufficient for every one

Stayed in January 2025

None.

A 7-minute walk to Kamejima Station if you want to explore Sakae , 13-minute walk to Meitetsu Bus Center where the buses to Shirakawa-go and Nabana No Sato and the Limited Express going to and from Chubu International Airport are located. Breakfast buffet is also good, except that they do not serve bacon for breakfast. The room has a bed that can accommodate 2 adults and a 12-year old child with no additional cost for the child. Across the hotel is a good ramen place called Shishimaru. A few steps from the hotel is a convenience store called Daily and a restaurant that has the word Curry on it which was still open when we arrived around 12 midnight.

Stayed in December 2024

The staff was super friendly and helpful, they were very patient in explaining to us the whole process of sending our luggage to our next hotel. It's pretty close to the main Nagoya Station, fairly OK walk even with big luggage. The room is not super spacious but we were aware of that, it would be just fine for people with smaller or less luggage. The amenities were great, we could get as many as we wanted over at the reception and it had a bit of everything.

Stayed in November 2024

A little bit far from the train station

Very clean and tidy. Comfortable.

Stayed in November 2024

None

Kudos to the staff, they were very courteous and accommodating. The room was a bit small but very comfortable, i love the bed, the cleanliness, the view of shinkansen, and the aircon that we can set to our preferred room temperature.

Stayed in November 2024

Nothing

Busy business Nagoya hotel tucked in between two “super” hotels. 8 minute walk from Nagoya station. Clean, tidy, efficient service and exceptional breakfast. Not the cheapest but convenient location is worth it! Also kid friendly. Highly recommended! This is the place to stay when visiting Nagoya!

Stayed in October 2024

Nothing

Clean and modern

Stayed in July 2024

Location is good with premium hotel service and serve drink at cafetaria. Staff is very polite and good service too.

Stayed in June 2024