Reviews of Richmond Hotel Premier Sendai Ekimae 4 stars
980-0021 Miyagi, Sendai, Aoba-ku Chuo 2-1-1 Sendai Toho Building 5F, Japan

Loading
Guests also reviewed these properties:
Knysna, South Africa
Ayvalık, Turkey
Lavacolla, Spain
Lido di Ostia, Italy
Mango, Italy
Carlsbad, United States
Bekasi, Indonesia
Amed, Indonesia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewclose to the sendai stantion and metro very convenient no matter for shopping or dining nice staff and good service clear and quiet room
none
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We sincerely look forward to welcoming you back.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation was amazing. Free soba was really good
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We sincerely look forward to welcoming you back.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewExcellent staff and breakfast
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We are very pleased to hear your compliments about our breakfast and staff. We sincerely look forward to welcoming you again.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery very good breakfast.. The free soba and soft cream ice cream was just the cherry on top.. The location is perfect too
Thank you very much for staying at our hotel. We are delighted that you enjoyed our hotel's famous breakfast. We will continue to strive to ensure that you enjoy delicious meals on your next visit. All of our staff look forward to welcoming you back.
Thank you very much for staying at our hotel. We are delighted that you enjoyed our hotel's famous breakfast. We will continue to strive to ensure that you enjoy delicious meals on your next visit. All of our staff look forward to welco… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified review- Larger rooms - Early check-in 2pm, extra hour late check out (12pm) for members and membership can be done on the spot, free. - welcome drinks and free soba - excellent location to explore Sendai
Nothing
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewExcellent hotel. Wonderful staff. Delicious breakfasts. Great location.
Nothing
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We are very pleased to hear your compliments about our breakfast and staff. We sincerely look forward to welcoming you again.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewAmazing breakfast.
It is a bit difficult to find it.
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We are very glad that you enjoyed our breakfast. Thank you for your review. We look forward to welcoming you again.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewGood
Norhing
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We all look forward to seeing you again.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBreakfast ok but only a few western options. use of hotel lounge with free drinks was a bonus as was the soba dish free each evening - although the addition of another dish would be welcome!
Very small room at this price point, even for Japan. Long waits for lifts. (only 2). wifi erratic. getting gluten free advice on food options was very difficult.
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. And, thank you very much for taking your time to post a comment. Please stop by again when you visit Sendai. We all look forward to seeing you again.
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewFree soba at dinner
Thank you very much for staying at our hotel. We are pleased to hear that you enjoyed our evening meal of duck soba. We look forward to serving you again.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified review5min to the sendai station. 2min to the aobadori station.
window of many rooms face the building, no view.
Thank you very much for staying with us. We are sorry for your disappointment with the view from your room. We can arrange a room with a better view, so please feel free to make a request. We look forward to welcoming you again.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewFree soba after 8pm, free welcome drink, free breakfast, free evening welcome drink, unlimited softserve and tea— all the amenities blew me away. Richmond will be my Japan priority hotel choice whenever I return.
Breakfast ends a bit early. Would be nice to check out the. Have breakfast.
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We are very pleased to hear that you were satisfied with our services. We would be delighted if you could stay at our hotel again when you visit Sendai. Thank you for your review. We look forward to seeing you again.
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We are very pleased to hear that you were satisfied with our services. We would be delighted if you could stay at our hotel again when you visit Sendai. Thank you for … Show more
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewI loved that you get a welcome drink ticket to exchange for an alcoholic beverage of your choice in the dining area. They also had free soba and drink bar with soft serve ice cream until 10pm! It was a wonderful treat at the end of your long day and set us up for a comfortable sleep that night. We picked up amenities at the front desk which was nice so we grabbed only what we needed for the room. The room was clean and the bed was comfortable. We slept really well that night.
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We are very pleased to hear that you were satisfied with our services. We would be delighted if you could stay at our hotel again when you visit Sendai. Thank you for your review. We look forward to seeing you again.
Thank you very much for staying at Richmond Hotel Premier Sendai Ekimae. We are very pleased to hear that you were satisfied with our services. We would be delighted if you could stay at our hotel again when you visit Sendai. Thank you for … Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewFriendly stuff, good location and freebies.
Nothing
Thank you very much for your stay at our hotel. We are very pleased to hear your compliments. We look forward to welcoming you again.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewLocation and facilities
Room could be bigger. Us oldies have trouble climbing across the bed. Pillows could be softer.
Thank you very much for your stay. We look forward to welcoming you again.