9.1

Reviews of Rinn Miyagawacho Grande 3 stars

605-0801 Kyoto, Kyoto, Higashiyama-ku, Miyagawasuji 3-278-1, Japan

  • Andreea

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review

    Very beautiful place to stay when visiting Kyoto. The room was bigger than most of the hotel rooms we’ve seen in our trip. It was very clean and comfortable, free coffee available, free toiletries. They also have a coin washing machine at the hotel that you can use. Everything was perfect.

    Property response:

    Thank you for staying with us and for your wonderful review. We're delighted to hear that you found the room spacious and appreciated the cleanliness and amenities provided. We aslo appreciate you mentioning the convenience of the coin washing machine. Your positive feedback is encouraging, and we hope to welcome you back on your next trip to Kyoto. Rinn Miyagawacho Grande Kao

    Thank you for staying with us and for your wonderful review. We're delighted to hear that you found the room spacious and appreciated the cleanliness and amenities provided. We aslo appreciate you mentioning the convenience of the coin wash… Show more

    Rinn Miyagawacho Grande
    28 August 2025
  • Peter

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Lovely friendly staff, great location near bus, subways, shopping and nightlife

    Property response:

    We're glad to know that our location and friendly staff met your expectations. Thank you for your kind words and we look forward to your next visit! Rinn Miyagawacho Grande Bhandari

    Rinn Miyagawacho Grande
    21 August 2025
  • Natalia

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The location is perfect, the room is nice, quiet and clean.

    It's not possible to open the window and get some fresh air. There was no wardrobe to put clothes or bags to (there were some hooks with hangers on the wall though).

    Property response:

    Thank you for choosing our hotel for your stay. We're glad to hear that you enjoyed the location and found the room to be nice, quiet, and clean. We apologize for the inconvenience regarding the window and lack of wardrobe. We will take your feedback into consideration to improve our services. We hope to have the opportunity to welcome you back in the future.

    Thank you for choosing our hotel for your stay. We're glad to hear that you enjoyed the location and found the room to be nice, quiet, and clean. We apologize for the inconvenience regarding the window and lack of wardrobe. We will take you… Show more

    Rinn Miyagawacho Grande
    15 August 2025
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  • Oliver

    Reviewed: 1 August 2025 · Stayed in June 2025

    Verified review
  • Stephen

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Location was good, quite central to all major areas and not too far from subway, train and bus.

    The smallest hotel room I have ever stayed in. Room was so small that we could not even walk around the bed. One person had to climb over the other person to get out of bed or visit the bathroom. No closet at all! Nowhere to put anything. Luggage had to be stored under bed at all times as nowhere to put even one suitcase. This was advertised as a double room but to be honest it was really only meant for one person. Claustrophobic.

    Property response:

    Thank you very much for staying at Rinn Miyagawacho Grande and for your valuable feedback. We are delighted to hear that you were satisfied with the location. However, we apologise for any inconvenience caused by the size of the room. As you pointed out, our hotel features compact room designs, and we sincerely apologise for any inconvenience you may have experienced with luggage storage or movement within the room. Going forward, we will explore ways to enhance your comfort, including revising room signage and layout. Thank you once again for sharing your honest feedback. We hope to have the opportunity to welcome you back in the future. Rio,Rinn Miyagawacho Grande

    Thank you very much for staying at Rinn Miyagawacho Grande and for your valuable feedback. We are delighted to hear that you were satisfied with the location. However, we apologise for any inconvenience caused by the size of the room. As y… Show more

    Rinn Miyagawacho Grande
    2 August 2025
  • Nathan

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Our favourite hotel of our Japan stay. The staff were amazing, friendly, polite and super helpful at every step, holding our luggage for us when needed and calling us a taxi on the way out. The room was beautiful, good size and had everything we needed. Incredible location, minutes from the Gion Mitsuri festival that we were lucky to see, but still quiet and separate from the noise. Great spot to go to explore Gion, come back for a shower after the summer heat, then get back out to explore some more. 7 Eleven store was minutes away and became a staple for our stay.

    Property response:

    Thank you for staying at Rinn Miyagawacho Grande. We are very pleased that we were able to assist you on your journey and that you were satisfied with our facilities. The hotel is conveniently located within walking distance of popular attractions. We are very happy that you felt well. We will continue to make effort to make guests to be more satisfied. We look forward to seeing you again. Rinn Miyagawacho Grande Shiori

    Thank you for staying at Rinn Miyagawacho Grande. We are very pleased that we were able to assist you on your journey and that you were satisfied with our facilities. The hotel is conveniently located within walking distance of popular attr… Show more

    Rinn Miyagawacho Grande
    22 July 2025
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  • Jim

    Reviewed: 29 June 2025 · Stayed in May 2025

    Verified review

    Great location; close to transit, the market, and restaurants. The room felt bigger than typical hotel rooms. Bathroom was very spacious. Shelf space, number of power plugs, cleanliness of room and hotel were all wonderful positives.

    Only one washer/dryer for the entire hotel.

    Property response:

    Thank you for attending Rinn Miyagawacho Grande and spending time here. We are glad that you've had an enjoyable experience when you were staying here. We also thank you for your wonderful words about the staff and the hotel. We are sorry abou the only one coinlaundry to make inconvenienceWe look forward to seeing you on the next trip to Kyoto. Rinn Miyagawacho Grande Nam

    Thank you for attending Rinn Miyagawacho Grande and spending time here. We are glad that you've had an enjoyable experience when you were staying here. We also thank you for your wonderful words about the staff and the hotel. We are sorry a… Show more

    Rinn Miyagawacho Grande
    30 June 2025
  • Auguste

    Reviewed: 18 June 2025 · Stayed in May 2025

    Verified review

    A beautiful boutique hotel in an amazing location - who would not love to wander in the surrounding streets and get back to this kyo-machiya building for rest after an amazing day in Kyoto? The room is spacious, comfortable and overlooked the amazing Nakagyo streets. The smell in the lobby always welcomed us nicely. Loved the extras and coffee in the room, too.

    Property response:

    Thank you for staying with us. We are glad to hear that you liked the location, surroundings and the facilities of our hotel. Your valuable feedback will be a great motivation for us to make every stay more and more comfortable and perfect for everyone. If you got any chance to visit Kyoto again, please do visit us again. Rinn Miyagawacho Grande, Bhandari

    Thank you for staying with us. We are glad to hear that you liked the location, surroundings and the facilities of our hotel. Your valuable feedback will be a great motivation for us to make every stay more and more comfortable and perfect … Show more

    Rinn Miyagawacho Grande
    19 June 2025
  • Veronika

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    Close to train station, 7-11, temples, restaurants, beautiful quiet street, we often saw geisha women walking down the street at night, close to the river which was relaxing.

    The room and bed were too small for 2 adults and a child , was my fault for booking a one bedroom room.

    Property response:

    Thank you for staying with us. We are glad to hear that you liked the location of our hotel. And We are very sorry for the inconvenience because of the beds. We also have different rooms with 2 beds and some baby bed service too. For the next time we will be looking forward to assist you with the rooms that will be perfect for you and the baby. If you got any chance to visit Kyoto again, please do visit us again. Rinn Miyagawacho Grande, Bhandari

    Thank you for staying with us. We are glad to hear that you liked the location of our hotel. And We are very sorry for the inconvenience because of the beds. We also have different rooms with 2 beds and some baby bed service too. For the ne… Show more

    Rinn Miyagawacho Grande
    18 June 2025
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  • Sharon

    Reviewed: 16 June 2025 · Stayed in March 2025

    Verified review

    Great location

    Limited space

    Property response:

    hank you for staying with us. We are glad to hear that you liked the location of our hotel. We are very sorry for the inconvenience caused because of the space. Thank you for the comment regarding the space. We will use it as a reference for improving our services in the future. We look forward to welcoming you again on your next visit in Kyoto. Rinn Miyagawacho Grande, Bhandari

    hank you for staying with us. We are glad to hear that you liked the location of our hotel. We are very sorry for the inconvenience caused because of the space. Thank you for the comment regarding the space. We will use it as a reference fo… Show more

    Rinn Miyagawacho Grande
    18 June 2025
  • Abdurahman

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Lovely spot, well priced, nice staff. Would stay here again.

    Just know that daily housekeeping for a full room refresh is not available here. Not a problem for me but others may not feel the same.

    Property response:

    Thank you for staying with us. We are glad to hear that you liked our staff and facilities. Thank you for your feedback about the daily room cleaning. We will use it as a reference for improving our services in the future. We look forward to welcoming you again on your next visit in Kyoto. Rinn Miyagawacho Grande, Sabilla

    Thank you for staying with us. We are glad to hear that you liked our staff and facilities. Thank you for your feedback about the daily room cleaning. We will use it as a reference for improving our services in the future. We look forward t… Show more

    Rinn Miyagawacho Grande
    16 June 2025
  • Kenneth

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Clean rooms, excellent location! Staff helped us ship our luggage. There is a washer in the lobby, but we used the washer at a self service laundromat which was excellent and less than a block away. There are many small restaurants within minutes of the hotel. The location near the river is perfect.

    The room was small which is typical for Japanese hotels.

    Property response:

    Thank you for staying at Rinn Miyagawacho Grande and taking time out of your busy schedule to write this review. We are very happy to hear that you were satisfied with our location and services. We are very pleased to know that you were satisfied with our luggage delivery and the support we provided to you during your stay. We will continue to improve based on the feedback from you and look forward to serving you again in the future. We look forward to welcoming you again. Rinn Miyagwacho Grande

    Thank you for staying at Rinn Miyagawacho Grande and taking time out of your busy schedule to write this review. We are very happy to hear that you were satisfied with our location and services. We are very pleased to know that you were sat… Show more

    Rinn Miyagawacho Grande
    29 May 2025
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  • Anonymous

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Everything! Especially the bathroom. It was REALLY nice- I always enjoy a nice clean bathroom. That exceeds everything for me. The room also felt very clean, and they replace your towels for you. The staff was spectacular and very accommodating. Very nice place that was in walking distance to a lot of the popular attractions. I would stay again!

    Nothing!

    Property response:

    Thank you very much for staying with us. We are glad you liked our bathroom. Cleanliness is important to us as well. We look forward to your next stay with us. Rinn Miyagawacho Grande, Sabilla

    Rinn Miyagawacho Grande
    19 May 2025
  • Tamara

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    I liked that it was very quiet, extremely clean, and it provided comfortable relaxation after a wonderful day of sightseeing.

    The one washing machine was always busy, but we found a self-laundry right around the corner. It could use some more hanging areas for clothing or an iron to press out the wrinkles.

    Property response:

    Thank you for staying at Rinn Miyagawacho Grande. Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed the peaceful and clean environment of our hotel. We apologize for the inconvenience with the washing machine and the lack of hanging areas. Your suggestions are very valuable to us, and we will consider them for future improvements. We hope to welcome you back in Kyoto again soon. Rinn Miyagawacho Grande, Sabilla

    Thank you for staying at Rinn Miyagawacho Grande. Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed the peaceful and clean environment of our hotel. We apologize for the inconvenience with the washin… Show more

    Rinn Miyagawacho Grande
    21 May 2025
  • Erika

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Best hotel of our trip to Japan – highly recommended! We stayed in many hotels during our trip to Japan, but this was definitely the best! If I return to Kyoto, I would absolutely stay here again. The rooms are beautiful, very well organized, and spotlessly clean. The front desk staff were incredibly kind and always available to help with anything we needed. There’s a washing machine and dryer available (for a fee), and a free water dispenser which was super convenient. The location was perfect – just 800 meters from Gion and Nishiki Market, and about 1.2 km walking distance to Kiyomizudera. You can leave your luggage at the hotel both before check-in and after check-out. The bus and train stations are also very close by. Everything is within walking distance, yet it’s incredibly quiet at night, and the beds are very comfortable. Truly an excellent hotel, and I highly, highly recommend it.

    Property response:

    Thank you very much for choosing our hotel among the many lodging facilities available. The entire staff is thrilled to hear that you have chosen our hotel as one of the “best” among the many hotels you have stayed at during your trip to Japan. We are delighted to hear that you were satisfied with the beauty, cleanliness, and tidiness of our rooms. It is most encouraging to know that our efforts to create a “comfortable space” have led to a pleasant stay for our customers. Thank you also for your warm words to our front desk staff. We are always ready to assist our customers in any situation so that they can enjoy their stay with peace of mind. We hope that we were able to help you in any way during your stay. We are honored that you appreciated our facilities, services, and location. We know that convenience and ease of transportation are important factors during your trip, and we are relieved to hear that you were satisfied in this respect as well. We are especially proud of the location of our hotel, which is ideal for sightseeing as there are many places of interest in Kyoto in the vicinity. Thank you very much for your kind words, “I would definitely stay here again when I return to Kyoto. Encouraged by such warm words from our customers, we will continue to strive to provide better service and a more comfortable space. All of us look forward to seeing you again the next time you visit Kyoto. Rio,Rinn Miyagawacho Grande

    Thank you very much for choosing our hotel among the many lodging facilities available. The entire staff is thrilled to hear that you have chosen our hotel as one of the “best” among the many hotels you have stayed at during your trip to Ja… Show more

    Rinn Miyagawacho Grande
    19 May 2025
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  • Patrick

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review

    The staff was super friendly and helpful. Our room was as new and very clean and had enough space for our big suitcases. The train, convenience stores, plenty of restaurants and bars are close by. Many sightseeing attractions are easy to reach by foot. Beautiful neighborhood.

    Property response:

    Thank you for staying at Rinn Miyagawacho Grande. We are thrilled to receive your positive feedback about our hotel. It’s wonderful to hear that you found our location convenient and that our staff made your stay enjoyable. When you visit Kyoto again, we hope to welcome you back for another excellent experience. Rinn Miyagawacho Grande, Sabilla.

    Thank you for staying at Rinn Miyagawacho Grande. We are thrilled to receive your positive feedback about our hotel. It’s wonderful to hear that you found our location convenient and that our staff made your stay enjoyable. When you visit K… Show more

    Rinn Miyagawacho Grande
    17 May 2025
  • James

    Reviewed: 11 May 2025 · Stayed in April 2025

    Verified review
  • Bp

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    Staff were great, beds comfortable and location spot on. And we love Kyoto..

    Property response:

    Thank you very much for staying at our hotel. We are very pleased to read your compliments to our staff, that you had a pleasant stay, and that you were satisfied with our location. It is our greatest pleasure to know that you enjoyed your stay in Kyoto. We hope you will stop by our hotel again when you visit Kyoto. We look forward to seeing you again. Rio,Rinn Miyagawacho Grande

    Thank you very much for staying at our hotel. We are very pleased to read your compliments to our staff, that you had a pleasant stay, and that you were satisfied with our location. It is our greatest pleasure to know that you enjoyed your… Show more

    Rinn Miyagawacho Grande
    4 May 2025
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  • John

    Reviewed: 29 April 2025 · Stayed in March 2025

    Verified review

    Excellent location

    Property response:

    Thank you for staying at Rinn Miyagawacho Grande this time. We are honored to receive your compliments regarding the location. Regarding prices, we will work hard to provide services that do not feel expensive even at current prices. We hope you will use our hotel again when you visit Kyoto.

    Thank you for staying at Rinn Miyagawacho Grande this time. We are honored to receive your compliments regarding the location. Regarding prices, we will work hard to provide services that do not feel expensive even at current prices. We hop… Show more

    Rinn Miyagawacho Grande
    30 April 2025
  • Rachel

    Reviewed: 27 April 2025 · Stayed in February 2025

    Verified review

    It was a good location and the staff were lovely.

    The room was smaller than I thought, toilet is in a weird spot.

    Property response:

    Thank you for staying at Rinn Miyagawacho Grande. We appreciate you taking the time to provide feedback about your stay. It is great to know that our location and staff met your expectations. We regret that the room size and toilet placement did not meet your needs. We strive to make each stay enjoyable and we hope to have the chance to serve you better in the future. Rinn Miyagawacho Grande, Sabilla.

    Thank you for staying at Rinn Miyagawacho Grande. We appreciate you taking the time to provide feedback about your stay. It is great to know that our location and staff met your expectations. We regret that the room size and toilet placemen… Show more

    Rinn Miyagawacho Grande
    28 April 2025
  • 7.0 Good
    Vithusha

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review
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  • James

    Reviewed: 25 April 2025 · Stayed in March 2025

    Verified review
    Property response:

    Thank you for your kind feedback about our hotel. We look forward to welcoming you next time. Best regards, Rinn Miyagawacho Grande Hien

    Rinn Miyagawacho Grande
    26 April 2025
  • Maria

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review
  • Javier

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Amazing property with amazing staff, if everywhere and everyone could learn from Rinn Miyagawacho Grande what a beautiful world would this be.

    Property response:

    Thank you for your staying at Rinn Miyagawacho Grande. We are really happy to hear that you could be satisfied with your staying. In addition, We are glad to get to compliments from you. We will do our best to make guests be more satisfied with staying. We look forward to seeing you again. Rinn Miyagawacho Grande Shiori

    Thank you for your staying at Rinn Miyagawacho Grande. We are really happy to hear that you could be satisfied with your staying. In addition, We are glad to get to compliments from you. We will do our best to make guests be more satisfied … Show more

    Rinn Miyagawacho Grande
    15 April 2025
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  • Wall

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    Location excellent, staff very kind and helpful. Room was small nowhere to unpack and no storage space at all

    Property response:

    Thank you for staying at Rinn Miyagawacho Grande. We sincerely appreciate your feedback regarding your stay with us. Glad to know you enjoyed our location and helpful staff. We apologize for the inconvenience you experienced due to the room size and storage issues. We are committed to making necessary improvements for a better experience in the future. We look forward to welcoming you again. Rinn Miyagawacho Grande, Sabilla.

    Thank you for staying at Rinn Miyagawacho Grande. We sincerely appreciate your feedback regarding your stay with us. Glad to know you enjoyed our location and helpful staff. We apologize for the inconvenience you experienced due to the room… Show more

    Rinn Miyagawacho Grande
    13 April 2025
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