605-0086 Kyoto, Kyoto, Higashiyama-ku Benzaitencho 22, Japan
#158 of 699 hotels in Kyoto
Guests' ChoiceBased on 616 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.2
Staff
9.5
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Ehud
IsraelAmazing hotel at the heart of Kyoto (Gion)
Stayed in August 2025
Reviewed: 23 August 2025
Erica
AustraliaGreat spacious rooms in excellent location
Stayed in August 2025
Reviewed: 17 August 2025
Brian
United StatesCould use more than one clothes washing machine.
Location was truly excellent.
Stayed in August 2025
Reviewed: 1 August 2025
John
United StatesSuper excellent location. Comfy beds. Wonderful hot shower. Very clean except for room tatami mats. I would suggest a bigger sign so ignorant foreigners don't walk on tatami with shoes.
Stayed in July 2025
Reviewed: 24 July 2025
Claire
AustraliaFantastic location. Very helpful and kind staff. Great facilities, nice and clean.
Stayed in July 2025
Reviewed: 21 July 2025
Chelsea
United StatesExcellent location and great amenities!
Stayed in July 2025
Reviewed: 15 July 2025
Rohan
AustraliaGreat location.
Stayed in July 2025
Reviewed: 29 June 2025
Lina
AustraliaVery happy with our choice couldn’t have asked for a better location. Gion was beautiful and more peaceful, close to so many temples, short walk to either bridge crossings. If you like your coffee take the time to go to Cat Coffee just around the corner from the hotel and make sure you try some of the little cafes and restaurants nearby the hotel as well especially the Boa Brunch and Sfera are definitely worth it.
Stayed in June 2025
Reviewed: 26 June 2025
Gloria
United StatesWas very satisfied with the property.
Loved the spacious room with views of the river. Location was perfect, walking distance to restaurants, bars, metro stations, landmarks, and cultural attractions.
Stayed in May 2025
Reviewed: 22 June 2025
Roy
MalaysiaPerhaps an additional washing machine would be great.
spacious and good location
Stayed in June 2025
Reviewed: 19 June 2025
Walter
United StatesNothing
Great amenities and great location
Stayed in June 2025
Reviewed: 17 June 2025
Poorani
United StatesOccasionally noisy at night, very rare.
Very clean and well stocked.
Stayed in June 2025
Reviewed: 13 June 2025
Edvinas
IrelandAmazing location! and very friendly staff!
Stayed in May 2025
Reviewed: 12 June 2025
Adam
New ZealandN/A
Firstly, the staff were incredible and really easy to deal with. The room was lovely and had more than enough space for the two of us. Location was great, a 5min walk to the busy shopping streets one way and 5min to the subway the other. All while feeling unique and isolated from the crowds. Loved our stay here.
Stayed in June 2025
Reviewed: 11 June 2025
Jessica
United KingdomThe bins weren’t emptied daily. You accumulate a lot of rubbish in Japan because there aren’t many public bins out and about, so we had rubbish piled up next to the bins in our room.
The property was in a great location with spacious rooms and helpful staff. The hotel door locked overnight, and only guests could access it with a key, which felt nice and safe. We kept our bags behind reception until check in and after a day exploring they had been moved to our room for us. There were also some free toiletries like bath salts and hair oil that you could help yourself to.
Stayed in May 2025
Reviewed: 10 June 2025
Lorraine
United StatesNothing, we enjoyed our stay.
Great location with a convenience store right out front. Easy walking distance to everything including train stations. Room and especially beds, were very comfortable!
Stayed in May 2025
Reviewed: 9 June 2025
Winnie
United StatesThe property was great, no complaints.
Location was fantastic! Easily walkable to shops, restaurants and traditional Gion area. Staff were friendly. Plenty of space and very quiet.
Stayed in June 2025
Reviewed: 7 June 2025
Benjamin
United KingdomShower bath wet room thing was a bit weird but nothing too bad!
Great location, clean, spacious room for two people, TV was good and staff helpful with sending luggage.
Stayed in June 2025
Reviewed: 31 May 2025
Karyn
AustraliaBeds are a bit firm, but that seems normal in Japan compared to Australia.
It is very clean and a great location to get to all the major tourist spots. The bathroom was great with lots of space, modern and clean.
Stayed in May 2025
Reviewed: 29 May 2025
Brettdm
AustraliaIt's an expensive location
Great location, very comfortable room.
Stayed in May 2025
Reviewed: 29 May 2025
Michelle
AustraliaThis was a wonderful place to stay. The room had everything you needed, was a good size, well presented and quiet. The property was located perfectly to explore the area and in very close proximity to the rail and bus stations to explore the surrounding areas. The staff were very friendly and helpful. Would definitely stay again.
Stayed in May 2025
Reviewed: 27 May 2025
Christina
United StatesThe bed was quite firm and the pillows were the thin feather type that compress into flat nothing within minutes of putting your head down. This was a theme at every hotel we stayed at in Japan though(and plenty of people prefer it!) The laundry machine also didn't seem to fully work - people before us advised that it couldn't really dry clothes after multiple attempts. We found a nearby laundromat that worked out well.
The room was very nice, spacious with a small tatami seating area. The bathroom was excellent, with a separate toilet cubical inside the larger bathroom, both with real/solid doors, and a very nice shower. It came with shampoo, conditioner, and body soap, as well as things like toothbrushes, hairbrushes and razors, and had nice lighting. The location was great for a first trip to Kyoto, in the historic Gion district but on a fairly quiet street, near the river/bridges and metro stops. Our room faced the street and we had no issues with noise.
Stayed in May 2025
Reviewed: 27 May 2025
Stephanie
AustraliaNothing it was perfect
Location is the best of old and new Kyoto
Stayed in May 2025
Reviewed: 21 May 2025
Fabio
United KingdomNo views from the room, dark No breakfast available
Nice spacious room and bathroom Great location
Stayed in May 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content