Reviews of awai 戸隠
381-4101 Nagano, Nagano, 戸隠3390, Japan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewPeaceful cool atmosphere : )
Honestly, nothing, it was all perfect.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe food was absolutely phenomenal - tasting menu with wine was truly wonderful. I can’t praise the food or the delightful owners who work there enough. They couldn’t do enough for us. It is a renovated Japanese farmhouse, done beautifully and sympathetically. Great location on the mountains with stunning walks ( we were here in summer) A real highlight of our trip to Japan and a nice change from the cities.
Slightly dark inside, could do with a bit more lighting in the main area.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewBoth dinner and breakfast were exceptionally unique using locally procured materials, and everything tasted amazing! One of the most special breakfasts I've had. The staff was friendly, and the location was great.
The room was very nice, but the poor sound insulation of the windows combined with the busy street meant it got quite noisy early in the morning. This was the only drawback, and it wouldn't be an issue for early risers! (The area is mostly very quiet at night.)
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewI simply adored everything: the building is very beautiful, sophisticated and cozy. The renovation of the building, using so much wood, if just incredible. The room was very comfortable, with a comfortable bed, nice table for the computer and also nice sofa to read. The restaurant had very soft and nice music and the meals were simply delicious: they were always different, using local and sometimes wild products, like flowers. The staff was very helpful and sweet.
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewRoom and whole building was great, old look but nice and clean everything. Staff absolutely amazing, very helpful and always nice. Chef hands down food absolutely amazing highlighting soba dishes exceptional. Very great for solo or couples travel! Definitely will visit again.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewEverything was great except for the mattress.
The only negative experience I had was with the mattress. It was really hard/firm so it was a little uncomfortable.
Reviewed: 28 February 2024 · Stayed in February 2024
Verified review