Room is tiny

Great breakfast

Stayed in July 2025

- Rooms are a little old, but still comfortable.

- Great location to Gotemba station and Mt. Fuji - Incredible views - Clean and quiet - Helpful staff

Stayed in August 2025

Nil

Book this hotel for the Mt Fuji climb next day. Location is good and hotel staff help to arrange to send the luggage to my next destination after Fuji climb. Thanks and recomended.

Stayed in July 2025

Missing a space for clothes/no cabinets Not something didn't like but more of suggestion. -water bottle at the Room

-Location was what we wanted near to places we wanted to see. -Breakfast has many options, very filling traditional Japanese which we liked -Comfortable Bed and room is good size compared to others -Onsen! -Free parking just in front of hotel -New Towels & trash clearing everyday -Polite & helpful staff. There is always someone at the reception 24 hrs. -Not busy or over crowded during our stay -free little amenities supplied for daily use

Stayed in June 2025

The hotel lived up to expectations. Would have liked more storage in the room

Breakfast was adequate and location was very close to restaurants

Stayed in May 2025

Awesome view of Mt. Fuji, good breakfast, wifi and TV were adequate, comfy pillows and bed, hot water, and parking.

Stayed in May 2025

I left my small beg and texted the hotel to deliver since I was still in Tokyo but to my regret, the hotel responded late even after I have texted them few times and cannot deliver the small beg before I departed to my hometown.

Location is superb about 200 meters from Gotemba train station and you can see the view of mount Fuji.

Stayed in January 2025

f you’re planning to visit both the Hakone and Fuji areas in 2-3 days, Gotemba is the ideal town to stay in, and Hotel Route-Inn Gotenba Eki-Minami is an excellent choice. The hotel is approximately a 40-minute drive from Lake Ashi, making it convenient for your travels (assuming you traveled the Hakone area before arriving). The next morning, you can head directly to the Mt. Fuji/Fujiyoshida area. The rooms were exceptionally clean and comfortable, and the breakfast was delicious. On the first floor, there are separate onsens for men and women; although they are small, they are charming, well-maintained, and open until 2 a.m. for hotel guests—a delightful bonus during our stay.

Stayed in January 2025

Noise from trains at night in rooms on railway track side. Lack of availability of Fujisan side rooms with view of mountain from upper floors.

Onsen, reception staff, location, efficient check-in, breakfast was very good, easy checkout.

Stayed in December 2024

Bed was a bit hard and pillion too soft.

Breakfast was fine. Location reasonably convenient.

Stayed in October 2024

no issues

Breakfast was great!

Stayed in September 2024

breakfast was sufficient, across the street is a 7-11 and its just 5 minutes walk from the train and bus station. it fit our requirement for our Mt Fuji hiking the next day. would've loved to stay another day when returning to use other facilities. maybe next time

Stayed in August 2024

The room is a little bit small for 2 pax + 2 luggage. But compare to the price it's fair enough.

The location is great for travellers. The breakfast is simple but very nice, especially the deep-fried food. The bath is great! The onsen water is hot and good.

Stayed in August 2024

Location, breakfast included, view of Mount Fuji, helpful and friendly staff, coffee machine in the lobby

Stayed in August 2024

Ideal as a base before climbing mt. Fuji.

Stayed in July 2024

Nice clean big room. Close to station.

Stayed in July 2024

Not arranged for room with view to Fuji mountain

Free onsen and able to see Fuji Mountain

Stayed in June 2024

Overall I found this hotel to be well managed, friendly staff and good facilities. The breaklfast was very good. The access to the Mt. Fuji area is excellent from Gotemba. I will definitely recommend this hotel to others.

Stayed in May 2024

Nothing

Room was ace,ask for one with a view of fuji..breakfast was lovely and staff were lovely too..really close to railway station...5 minute walk

Stayed in April 2024

We had a room with two beds because we thought it would be a little larger, but the beds took up so much room that there was very little space to put out two suitcases. The sink and shower faucet were one in the same. Though it worked, it could use a little updating.

The staff is EXCELLENT. They were all kind, welcoming, courteous, and helpful. The room was clean and comfortable, though a little crowded. The location is great. It is very close to the Gotemba station--easy to find and get to. It worked very well for what we were looking for. Breakfast had a good variety of choices, and staff kept all the food selections well supplied.

Stayed in March 2024

Toilet is a bit small

Near train station and food joints

Stayed in January 2024

Room was of good size and good view of Mount Fuji was a bonus

Stayed in December 2023

You have to buy the detergent separately (when using the washing machines)

I liked that the hotel would try to accommodate your requests. I requested for a room with a good view of Mt Fuji, away from noisy family/group rooms, on a higher floor. I got those, if not more.

Stayed in October 2023

I booked through booking.com. But because of some miss by staff we were made to wait for 30 minutes. Otherwise it was fine.

Man made hot spring and facilities of route-inn.

Stayed in September 2023