Reviews of Hotel Route-Inn Shin Gotemba Inter -Kokudo 246 gou- 3 stars

Very convenient location near the highway.

Breakfast room was too crowded.

Very helpful staff, despite their low level of English they did everything they could to help us. We need to send our luggage and they were amazingly helpful.

Wasn't counting that a smoking room is really a room were people smoke inside. I thought of a room with a veranda. But it is what it is, just be aware.

Good location with friendly staff. 6th time staying here.

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Excellent buffet breakfast. Nice view of mountains. Quiet location but still near major roads.

The cute Pizzeria next door but it has nothing to do with the Hotel that was disappointing.

I would love to give this hotel a -1 star rating. 1. Not a single staff member here speaks a word of English, which is unacceptable for a hotel that receives many international guests. 2. I wanted to check in early, and the staff member told me it wasn’t possible because the room wasn’t ready. But when I used Google Translate to say I was willing to pay extra, she suddenly said the room was ready. I ended up paying an extra 4,000 yen. Now, about the room: it’s tiny, with a view of the parking lot. It’s so old and unappealing that you wouldn’t want to spend even one night here. The mattress was rock-hard, just like the pillow. As for breakfast, I wasn’t informed that it was only available until 9 am. Check-out time is 10 am, so I paid extra to check in early, missed breakfast that I had paid for due to lack of information, and had to check out by 10 am, even though check-in isn’t until 3 pm. We only booked this hotel out of necessity because we were visiting Mount Fuji, but I would never stay here again. I’d rather sleep in a tent than in this hotel. Not many restaurants around only fast food . No supermarket closed to the Hotel. Taxi needs at least 10 min to the Hotel , there are not Taxis in front of the Hotel .

Except rice all food was good.

Rice and there should haven been more fish dishes.