The pillow was too high that caused uncomfortability

Everything

Peatumiskuupäev: august 2025

breakfast

location and the helpful assistance (quick response to message on booking.com)

Peatumiskuupäev: august 2025

Nice hotel near JR station. Free car park. Town as other towns in the area are a bit quiet.

Peatumiskuupäev: aprill 2025

I reallly wanted a non-smoking room but unfortunately they were sold out. The whole floor smelled like smoke! Please make the whole hotel a non-smoking hotel.

2 minutes from Saijo Station

Peatumiskuupäev: veebruar 2025

airco in the room did not work; I tried to buy some beverages for the night where I had no coins. It was not possible to pay for some coins with my credit cards.

nice location close to the train station; bed and bathroom were quite OK (I am getting used to mini JP bathrooms); Breakfast was very nice; staff was very kind in storing our luggage. Staff was very kind in allowing me to change out of my wet clothing into dry ones from my suitcase!

Peatumiskuupäev: oktoober 2024

The free parking is actually extremely narrow and we drove Yaris and couldn’t manage to squeeze in. Multiple cars also gave up and went for the paid parking instead.

Convenient for travellers by train and cars. Service was quick and easy.

Peatumiskuupäev: august 2024

I found one extra sock at my room when I return to hotel second day

Good location and clean

Peatumiskuupäev: aprill 2024

The bathroom was a bit small for me, but it was OK. The bed was pushed up against the wall with the window so the curtains were not easy to open or close. The pillow for the bed was quite solid and not very comfortable. I suggest asking for a softer pillow from the front desk.

This hotel is across the street and a little bit further from Saijo Station. It is very convenient for local train travel. The staff was friendly and the room was adequate. It is more of a business hotel so it doesn't have a lot of luxuries.

Peatumiskuupäev: veebruar 2024

The staff spoke almost no english. The room was a bit small (although absolutely reasonable).

The room was very clean and comfortable, equipped with everything one needs. Breakfast had with a good choice. Staff super helpful although spoke very little english. Nice hot public bath at the ground floor.

Peatumiskuupäev: veebruar 2024

N/A. I got more value than what I expected.

The staff is amazing! Very polite, accommodating and hard-working. I was initially booked into a "smoking" room, but upon request, I was changed to a non-smoking one. Loved the place, and the city. 3 minutes walk from Saijo-eki (train station) which you can get to from Hiroshima airport really easily.

Peatumiskuupäev: august 2023

No

Close to the train station. Clean and comfortable. Service is great.

Peatumiskuupäev: september 2023

Wifi was a bit spotty at times

Located right by the train station so a good location to stay a night or two if passing through. Clean and basic hotel. Public bath was a nice bonus.

Peatumiskuupäev: juuli 2023

1. There were almost no choice of food for vegan or veg food. Breakfast is available but total concentration was on non veg food. 2. Pillows were very hard quality.

The hotel is within 7 minutes to the train station. There are various shops and mall around it. Staff behaviour is good.

Peatumiskuupäev: juuli 2023

Nothing.

+location +price +cleanliness +breakfast

Peatumiskuupäev: juuli 2023

nice hot spring at the hotel, good breakfast, kind staff

Peatumiskuupäev: juuni 2023

Small room, hard bed and pillows, tiny bathroom, no pleasing lights. Was told I'd have to pay extra, beyond my prepayment from days earlier, because I didn't have proof of at least three Covid vaccinations. There was NOTHING mentioned about this on the Booking site, nor did anyone from booking respond to my inquiry regarding the matter. The staff basically wound up blaming the situation on "limited English ability" because she just didn't want to deal with the situation. No attempt at catering to me as a valued customer was made, but instead they cared more about their "set in stone" policies and procedures and were genuinely going to try forcing me to pay about 2200 yen extra, despite my prepared, guaranteed price though booking. My girlfriend was able to produce vaccine status to keep us from having to pay, but it was lucky she had the info, as well as ridiculous that neither they nor Booking did anything to help us with the situation. I would've never been treated like this at Hilton or even Green Morris Hotel. I will never stay there again.

The onsen was nice, laundromat was cheap and easy to access while bathing. Location is very close to Saijo Station and it has free parking. Strong heater.

Peatumiskuupäev: veebruar 2023

It is better to have English sign for foreigners in restaurant. For example, トレイ返却 can be written with something like "Tray return"

Good location close to Saijyo station and restaurants. Receptionist helped me to book and cancel taxi quickly.

Peatumiskuupäev: november 2022

Beds and especially the pillows were very uncomfortable (too hard/stiff). Had to buy my own pillows because the hotel pillows were so hard.

Location

Peatumiskuupäev: september 2022

Exceptional Customer Service! Exceptional Breakfast! Exceptional Hotel. Nothing to dislike.

Relaxing Onsen, Delicious Breakfast, Ideal Location, Extremely Friendly Staff, and Adequately Large Room.

Peatumiskuupäev: aprill 2025

Nice food

Peatumiskuupäev: juuni 2024

The front desk assistants were professional and very helpful. The room was very clean and

Peatumiskuupäev: november 2023

please give me my money back, you charged me 2 times! i contacted booking and i hope the situation will solve, this is not ok at all

it was ok, until they charged me TWICE!

Peatumiskuupäev: mai 2023

nothing

The facilities are good and the staff as well

Peatumiskuupäev: märts 2023

No complaints, an excellent place to stay.

Perfect location to stay for visiting the breweries. Super clean and new, friendly staff, great public bath, comfortable beds. Lots of places to eat nearby, close to station.

Peatumiskuupäev: september 2022