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Reviews of Rosenheim Tokyo Shinjuku 3 stars

169-0073 Tokyo-to, 2-23-22 Hyakunin-cho, Japan

#18 of 1,485 hotels in Tokyo

Guests' Choice

Review score

Based on 398 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.8

  • Value for money

    9.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Such a sweet host, he bought me a present for my birthday!

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Fabulous staff, great location.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I like the clean rooms and the location of this hotel. Very close to local train station, making it easy& convenient to go visit other parts of Tokyo. Rooms are very clean, and beds& sheets are comfortable. The host is super nice and friendly. He tried very best to make us feel like home, also gave us useful tips about touring in Tokyo. Would definitely come back to stay at Rosenheim when next time we come back to visit Tokyo!

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Reception were incredibly helpful. It is near a metro station to get to central locations..

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Nice, comfy place
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    It's slightly away from key Tokyo attractions

    It's clean. Beds are comfy and the host was very kind

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Highly recommend, would stay there again one day. Akira and his family are wonderful hosts. They couldn’t do enough for
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom just a little small but ok

    Great location, peacefully quiet, great access with a short walk to train station, restaurants and convenience stores. Friendly staff

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    We highly recommend this place. Great price and very near all the restaurants and jr line train
    • Leisure trip
    • Couple
    • Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Quiet clean room. Perfect for a long layover

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was clean and prepared as described on Airbnb. It’s located near the subway. We even received a sweet welcome surprise. We are very satisfied. Thanks

    Stayed in July 2025

  • Reviewed: 31 July 2025

    10
    Fantastic stay. Highly recommended
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    Location is fantastic. Short talk to train station. Lots of restaurants and shops in the area. Only 1 train stop to main shinjuku station. The owner is super friendly and very helpful. Will stay again!

    Stayed in July 2025

  • Reviewed: 30 July 2025

    10
    Comfortable stay near Shinjuku
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Clean and comfortable apartment a few minutes walk from a JR station and convenience shops. Easy access to Shinjuku and Shibuya. Really friendly, responsive and helpful owner made our stay especially enjoyable.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Perfect for first time visitors to Japan
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Provision of additional waste bins so as to be very clear which waste product goes where.

    Location was a short walk to two different subway lines (and a longer walk directly to Shinjuku station). The staff are very helpful and pleasant to deal with (they took care of luggage forwarding for me, and it worked perfectly to go to Osaka). The size of the room and the in-room laundry were huge reasons for my booking there. Liked that it was off a main strip but on a quiet street.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Perfect location to stay for family
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    Close to train station. Great laundry facility in the room Spacious apartment unit

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Recommended
    • Leisure trip
    • Couple
    • Economy Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    No negatives worth mentioning

    Excellent accomodation at the price point. Very caring and amicable staff/owner. Would recommend.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Super friendly- clean Great location

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Lovely friendly stay with great facilities for families.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    I wouldn’t book the bottom floor because of the half basement feeling, had slight dampness.

    Loved the location and staff. Loved the facility we had a small kitchen and laundry. Beds were comfortable. It was very clean. The staff helped us with dinner recommendations.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    Great find!
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The staff were very helpful. Nothing too much trouble. Clean and great location

    Stayed in July 2025

  • Reviewed: 15 July 2025

    9.0
    Great!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It’s a lot smaller than the pictures but that’s what Japan rooms are like!

    The location was great and the staff lovely! Helped us with everything!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    10
    Perfect accommodation close to eki
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location with easy access to rail, restaurants, supermarkets and the best vegetarian haloumi kebabs you will ever taste! Second time staying here and it was again fabulous accommodation. Spotlessly clean, every amenity you could need, washing machine, kitchen, four double comfy beds, two large bedrooms, dining and lounge areas, separate bidet, bath, fully air conditioned - tastefully furnished and the most lovely staff. You can even book transport to airport or next accommodation for a reasonable fee - which we did as it was so much easier than lugging our luggage on the metro. Thank you Akira san for hosting another wonderful visit for us to Okubo / Tokyo 😊

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Location, friendly and helpful staff

    Stayed in July 2025

  • Reviewed: 8 July 2025

    9.0
    Great Location, Great Price, Great Staff, Bathroom A Little Cramped.
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The only minor issue I had was the bathroom, it was a little awkward to manoeuvre around for me (6'3 95kg). With the sink overlapping the shower and being between the toilet and shower. I felt I had to stand half in the shower to comfortably use the sink.

    Good location, right next to the station 1 stop from Shinjuku station or a 20-30 minute walk into the centre of town. There are a whole bunch of food places nearby. Akira was very accommodating allowing us to check in early after we asked and responded quickly to any messages or questions we had. The washing machine and dryer just behind the lobby area was also very handy. Good size room for the price and comfortable beds.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Very nice room, close to Shinjuku city. Great access to the trains. A little small, but great air conditioning.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    It was very lovely place and homy, it has all the basic neccesitu we need to stay for 4 nights there
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    The stairs but rosenheim have already told me in advance that there is no lift but what I love is the staff help to bring our luggages and already stored nicely in our room also when the check out time the staff also help me to bring the luggages down.

    I love how very fast response and helpfull the staff. Even help me with information about the luggages transfer. Couldnt be more happier. Thanks Rosenheim

    Stayed in June 2025

  • Reviewed: 3 July 2025

    10
    Clean rooms, great location, and the most helpful hotel owner we've ever met.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    Rating: ⭐⭐⭐⭐⭐ (5/5) Travel group: Family (2 adults, 2 kids) Stayed: June 24–29, 2025 We had a fantastic stay at Rosenheim Tokyo Shinjuku. The room was spotless and had everything we needed. The location is excellent — just a 1-minute walk to a convenience store and about 5 minutes to Okubo Station and 10 minutes to Shin Okubo Station. There are also many great local restaurants nearby. What really stood out was the kindness of the hotel owner, Mr. Egawa. He was incredibly warm and welcoming, treating us like friends. We lost a very important backpack during our trip, and with his help, we were able to recover it. We’re truly grateful for his support. We highly recommend this hotel to everyone, especially first-time visitors to Japan. We will definitely come back!

    Stayed in June 2025

  • Reviewed: 3 July 2025

    10
    Excellent place for the price and service
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Exceptionally clean. The host Akira was really kind and accommodating with our needs. Near the station. Very convenient. Also gave us a welcome gift which was so nice. Thank you Akira

    Stayed in July 2025

Showing 1 – 25

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