Reviews of Waka Heian Shirakawa Hotel 4 stars
605-0021 Kyoto, Kyoto, 394-8, Sekisenincho, Japan

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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewWe really liked the position of this hotel in Higyashima - probably the most iconic part of Kyoto. Hotel had everything for a confortable stay, including the helpfull staff. Even in the centre,we enjoyed nice view from the room at the water stream. Great value for the price
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewConveniently located near a subway station and various bus stops. Room is quite big and comfortable. Staff is very welcoming.
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat hotel at great location. Small hotel with friendly staff. No restaurant so for breakfast you need to go into town. Nearby there is a few places to have breakfast en even closer by is a Lawson convenience store. Metro station is a 2 min walk. Rooms are very nice and comfortable beds. I really enjoyed this gem in Kyoto
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewClean, close to transport and laundry near lobby
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewClean, friendly and close to public transport
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe location was fantastic. The neighborhood was exactly what I'd hoped for: on a side street, right next to the canal/river, and close to temples, museums, etc. It was a very quiet neighborhood, easy to walk around in. We could have rented bikes if the weather was cooler, but it was in the middle of summer and was really hot. But the subway access is very close (just about a block away). There were plenty of a variety of restaurants that were very walkable. In fact, there were 4 within a block. We didn't get to try those, but if we go back, we definitely would. They were obviously well-liked by locals. The staff was SO helpful and accommodating. They held our luggage after checkout and even called us a cab to Kyoto Station when we picked up our luggage. So very kind and helpful. The rooms were relatively spacious, with a great bathroom/shower/bath. We didn't use the laundry on-site, but it was available. And tea was available near the lobby. Great security.
Honestly, it was exactly what I hoped for and was such a nice landing spot from our daily outings in Kyoto. Highly recommend.
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in May 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewLovely quiet room, excellent location.
Thank you very much for your kind comment. We’re glad to hear you enjoyed the quietness of the room and found our location convenient. We hope to welcome you back on your next visit to Kyoto!
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewVery comfortable with quiet neighborhood close to Musueum of Modern Art, metro station, neighborhood shopping and conveniences.
Nothing
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewThis place is amazing value for money! So quiet - I had the best night sleep here. Easy walking distance to the old town. Would definitely recommend.
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewRight by the river and attractions
All fine
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewIt was very cozy place with nice water canal to give perfect ambience for the stay.
Nothing
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewNice clean room, super comfy beds!
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewGreat location, excellent WiFi. Free amenities helpful. Luggage storage invaluable. Also nice to see fireflies on the bridge outside!
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you can use our hotel again when you come back to Kyoto. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We will continue to improve our services so that you c… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewEverything, best room and nicest staff. Very closw to everything.
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We hope you will visit Japan again. Thank you once again for choosing our hotel. Waka Heian Shirakawa Hotel
Thank you very much for your stay. We would also like to thank you again for your feedback on your stay. We are glad to hear that you had a relaxing stay and enjoyed your time in Kyoto. We hope you will visit Japan again. Thank you once ag… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe hotel is conveniently located just 1 minute walk from a subway station and walking distance to many attractions. The room is recently refurbished and very comfortable. Staff is very service minded and helpful. Only thing missing is breakfast facilities, but there are many shops nearby that sell food and drinks 24/7.
Thank you very much for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location, comfortable refurbished rooms, and the service provided by our staff. While we currently do not offer breakfast facilities, we're glad the nearby shops were helpful. We truly appreciate your kind words and hope to welcome you again in the future!
Thank you very much for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location, comfortable refurbished rooms, and the service provided by our staff. While we currently do not offer breakfast facilitie… Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified review