The location was difficult to find but the good thing is that they provide a shuttle. During your stay you can not walk around outside the hotel, so if you want to go to the city center you have to ask for the shuttle.

The room and the hotel was well maintain and the service was exceptional. The staff was very helpful and very nice. We had a perfect stay. But we want to specially thank Denny Sumargo who made our stay unforgettable. When we have a chance we will surely come back!!

Stayed in June 2025

Breakfast time: too late . Not suitable for hikers

Old style Japanese service in a modern setting Room and bath were excellent. Food was very good but a little inconsistent in taste and flavour.

Stayed in August 2025

LIM San, who helped us by speaking Korean, was extremely kind. We really enjoyed his hospitality. Room was clean, and the family hot bath was helpful.

Stayed in August 2025

Everything was perfect

May be, my favorite stay ever ! And I am working in an hotel company … Food was not Only food, it was an adventure inside japonese culture … and for all adventure you need a guide ! We have found one, his name Hassan ! Humour, Great professionalism, patience, incredible knowledge and good human being ! Private of bien sith view over Yufu mountain

Stayed in July 2025

A bit far away from the station and grocery shops but the walk is manageable, and transfer is available.

Stunning view from the 2nd floor room. Very nice staff. Comfortable beds.

Stayed in June 2025

The staff and environment are fantastic. Really enjoy the room and great view with the attach open-air bath. Dinner and breakfast are super good.

Stayed in June 2025

Very relaxing atmosphere, the food was delicious! And staff were friendly and efficient

Stayed in May 2025

very small ant family in bathroom

everything was excellent

Stayed in May 2025

It’s a tad outside of the town but still a very manageable walk (and you get the great view from being up higher). Came with breakfast which was traditional (fish etc), not quite to our tastebuds but that’s just personal preference - it was still a great local experience to try.

Wish we stayed another night. Loved the town & this hotel. We booked the room with private onsen on balcony which was amazing. We didn’t use other private onsen in the hotel but they did have one you could reserve. The room had the traditional Japanese style but with a western mattress so that was lovely and comfy.

Stayed in May 2025

Clean and great location

Stayed in May 2025

# food is very "special" for a westerner taste but definitely an experience you should have once

# big room # very helpful and friendly staff # nice private bath # free shuttle service

Stayed in May 2025

Being remote, limited transportation to town.

Friendly, personable staff, great food and cleanliness.

Stayed in May 2025

If you are driving, do be careful when turning into the property.

The service provided by the staff, especially Sato-san, was excellent. The rooms were comfortable and the in-room onsens were lovely. Thank you so much once again!

Stayed in May 2025

Food was super lovely - both dinner and breakfast. Private onsen was very convenient and the beds were comfy.

Stayed in April 2025

Far from center No convenience store No public transport

Good room and private bath, quite and comfort

Stayed in May 2025

Nothing.

A beautiful ryokan with a stunning mountainview... Friendly staff and exquisite meals served for both breakfast and dinner.

Stayed in May 2025

pillows and matress were too soft.

From check. in to check out all the staffs were very attentive. Exceptional service throughout. The kaiseki dinner had a wide selection and was delicious.

Stayed in May 2025

A great stay. Excellent food, great staff and a beautiful location. The staff were particularly keen to engage and help out (chats about the food and offering to take photo was a nice touch). However for the price a few things could have been a little different. For example, the dinner service could have been a bit slower. Given the amount of food and number of courses, the dinner felt a bit rushed. For the price, I would expect the public bath/onsen to be complimentary. An extra fee (1100Y) was a bit disappointing. The rooms are clean, but the onsen room could use a deep clean. Given the flow of water 24hrs a day, it's not surprising it's always a bit damp. The hotel is 30 mins walk from the main town, but there is a shuttle twice a day 10am (to town) and 4pm (from town). A on demand shuttle might be a nice bonus.

Stayed in May 2025

we had stayed for 2 nights, it would be better if they could clear the rubbish bin daily.

staff are very nice n happy to offer help always. marvellous indoor onsen, so peaceful environment, very clean n tidy.

Stayed in April 2025

wonderful place to stay with modern decor. We, especially liked having a large room with an adjacent open air onsen tub as part of our room. we booked half board and had amazing meals artfully presented in pretty ceramic dishes.

Stayed in April 2025

Nothing

Elegant and excellent food

Stayed in April 2025

The location is a bit far from train station, however, the hotel do provide free transportation service.

I had a wonderful experience during my stay. The private onsen with a beautiful mountain view was truly relaxing and memorable. Additionally, the fine dining in traditional Japanese style was exceptional, offering a perfect balance of taste, presentation, and atmosphere. I would also like to commend the staff member, Jeffery, who served us with fluent Mandarin and provided excellent service, including detailed explanations throughout the dinner. His attentiveness greatly enhanced our overall experience. I highly recommend this place to anyone looking for a luxurious and authentic Japanese experience.

Stayed in March 2025

Decoration a bit old.

Staff friendly and polite. Spacious room with private onsen.

Stayed in April 2025

Really like nothing, but maybe the small road leading to the ryokan.

The breakfast is great & so is the dinner. I stayed for three nights & they changed the menu everyday. I love the location cos I drove so it's nice to stay in a place away from the traffic & busy city life.

Stayed in March 2025