The carpet is old.

Bar.

Stayed in July 2025

The outdoor onsen was beautiful, as was the indoors one. The a la carte dinner menu was amazing. The rooms are traditional tatami rooms.

Stayed in June 2025

The baths and food were both wonderful. This was my first Ryokan experience as an American who speaks little Japanese. I am hooked on onses now and will make it a goal to come back someday.

Stayed in June 2025

Nil

The ryokan stands alone on a hill overlooking part of Akiu. It was perfect for us because we drove. The inside of the ryokan was neat and clean. Staff were warm and helpful. The room we stayed was big, clean and comfortable. Dinner was Japanese style with high quality fish and beef. The whole dinner set was more than enough for us. The buffet breakfast was also fine. The onsen was good, both the open air and the indoor ones. There are relaxation areas in the complex for a drink. Though we stayed in the ryokan in June when the surrounding was green, we still could imagine the beauty of the ryokan in spring and autumn for cherry blossom and maple leaves respectively.

Stayed in May 2025

The kaiseki dinner was too traditional for my unrefined palette.

Outdoor onsen was fantastic, loved the space. Memory foam futons were comfier than Japanese mattresses, so that was a nice surprise. Breakfast was a lovely spread. Dinner was a lot of seasonal seafood dishes, not very adventurous when it comes to seafood outside of normal fish of the sea. So the jelly fish, sea snails, abalone, clam soup, fish terrine were lost and embarrassingly wasted by my husband and I. We felt lucky that the steak and desert dishes were so tasty and we were provided rice as well.

Stayed in May 2025

Dinner that came with the full board options is very nice. Worth the money.

Stayed in April 2025

Excellent English communication.

Stayed in April 2025

Beautiful onsen. Huge and comfortable room. Good food.

Stayed in April 2025

We have a fast eater in our midst hence the food was served according to his pace, which by the time I start on the next dish, it's cold. But this doesn't change the fact that we truly felt at home and love our stay so much.

The staff are so helpful and the food are awesome. Other than that, the ryokan is so clean and the staff made our stay so comfortable. We enjoyed our chat with the staff at the bar as we enjoyed a glass of whiskey after dinner.

Stayed in December 2024

Exceptional breakfast and dinner. A really nice relaxing place to stay.

Stayed in February 2025

Beautiful location. Lovely views all around and the outside onsen was fabulous.

Stayed in November 2024

None.

Good breakfast and dinner. Good service and nice thermal pool.

Stayed in September 2024

Rather too spread out

The Onsen and the room

Stayed in October 2024

Shuttle service from sandai station to the hotel Service people are very nice and helpful Dinner and breakfast were nice

Stayed in October 2024

Could have better communicated that there was a bus available from the bus terminal to the ryokan, as the walk is very tiring. Onsen was also smaller than expected.

Very convenient as the ryokan has a bus service to and from Sendai station directly, and also has an on-call service to send and pick up from the main bus terminal in Akiu.

Stayed in April 2024

Pillow is a little hard to sleep. Besides that, everything is perfect. Really enjoy my stay there.

The service is really good. The staff is English-friendly, helps a lot on providing the free shuttle between the Sato Center and the hotel.

Stayed in December 2023

the room had a really strong and desagreeable smell, the location is very far away from Sendai center and complicated to reach by piblic transport. It’s very expensive compared to other hotels of this standing.

the food was really nice and the onsens were nice too.

Stayed in October 2023

I liked everything!

1. The staff are absolutely incredible! So helpful and kind, they always greeted us with smiles and the utmost professionalism. They also seemed to make it a point to have English speaking staff available to help facilitate our stay and that was extremely helpful. 2. The location is completely breathtaking! The surrounding area is so lush, green, and peaceful. We had a room with the mountain view and it was worth every penny. 3. The facilities are wonderful! The open air onsen is beautiful and spacious, the breakfast buffet has many options and caters to many different tastes, the on-site shop has many unique souvenirs, snacks, and booze, and their soba restaurant is open very late and offers a delicious menu. There’s also a cute little garden out front that’s perfect for strolling before or after a meal~ 4. Their assistance with transportation is extremely helpful! They have a shuttle bus that operates to and from Sendai Station every day at no extra cost as well as smaller buses available upon request that can take you into the nearby town.

Stayed in June 2025

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Stayed in May 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

There are no comments available for this review

Stayed in March 2024