Reviews of Saju Kyoto 茶住 京都 3 stars
600-8054 Kyoto, Kyoto, 下京区仏光寺東町107, Japan
#130 of 699 hotels in Kyoto
Guests' ChoiceReview score
Based on 284 hotel reviews
9.2Score breakdown
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Cleanliness
9.2
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Comfort
9.3
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Location
9.6
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Facilities
9.1
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Staff
9.9
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Value for money
9.2
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Free WiFi
9.4
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Reviewed: 31 August 2025
Luisa
Australia8 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Welcoming staff, great dining suggestions. Very nice neighbourhood
Stayed in August 2025
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Reviewed: 29 August 2025
Alenka
Slovenia19 reviews10“I highly recommend stay in Saju Kyoto.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
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The room and the whole property was exceptional: The new experience sleeping and living in traditional room was special and more than positive. The location is convenient: a few minutes walk from the main street and some additional to the Gion district. The staff is very kind and helpful, so don’t hesitate to ask them for help and information. We tried also some of the restaurants they recommend and they were all perfect choice.
Stayed in August 2025
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Reviewed: 27 August 2025
Marc
United Kingdom32 reviews2 helpful votes10“Loved the place. Great location and incredible staff”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
We found their futons to be on the slim size. Also the room was quite tiny, but they make very clever use of the space.
The place is beautiful and combined modern design with traditional accommodation. The location is perfect to walk or take public transport to the main Kyoto attractions. They provide plenty of complementary stuff and their extensive information and google maps list with recommendations for the guest are very helpful. Saju has some of the best hotel staff we have ever dealt with. Always helpful, always friendly. Absolutely on point recommendations for food and places to visit, kindly and quickly helped us with luggage transfer. They made our stay extremely pleasant and the hotel itself is part of our trip highlights. The value for the price of this place is very good.
Stayed in August 2025
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Reviewed: 26 August 2025
Rachel
United Kingdom21 reviews4 helpful votes9.0“Comfortable & homely”- • Leisure trip
- • Solo traveller
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Staff ( she helped me find new contact lenses suppliers). Very helpful and nothing was too much trouble Cute street Super clean and comfortable rooms
Stayed in July 2025
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Reviewed: 19 August 2025
João
Brazil7 reviews8.0“Great location, excellent staff and pristine rooms”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
The only complaint I have is about the size of the bathroom. It wasn't really comfortable to use it and the AC didn't reach the bathroom area, which made it look like a sauna in Japanese summer
Staff extremely polite and nice, always available to help with any question, recommendation or request that you might have. The room was clean to an extent that I don't think I ever saw in a hotel room, really perfect. And go expecting a full Japanese experience, sleeping on futons. At first we were skeptical, but honestly, it was the best.
Stayed in August 2025
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Reviewed: 14 August 2025
J
United States1 review9.0“Comfortable and convenient”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Definitely smaller than expected.
I loved all the restaurants and bars within a five minute walking radius
Stayed in August 2025
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Reviewed: 2 August 2025
Elodie
Luxembourg9 reviews1 helpful vote10“Traditionnaly perfect”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
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I liked the traditional room, sleeping on a futon🥰 and the people were so nice🥰 if I come back to Kyoto, I’m sure I’ll stay there again🥰
Stayed in August 2025
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Reviewed: 27 July 2025
Deniz
Sweden4 reviews10Exceptional- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Great service!
Stayed in May 2025
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Reviewed: 27 July 2025
Lorenzo
Italy15 reviews10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The staff was very kind to us and they told us very nice places where to eat in Kyoto!!!
Stayed in July 2025
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Reviewed: 24 July 2025
Matthiessen
Philippines8 reviews4 helpful votes10“Amazing stay with the friendliest hosts to imagine”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
The bathroom is too tiny for a big person but as everything else Sinai great it’s easy to forget about that.
The service was outstanding. Fantastic free activities as Sake tasting and Fan painting
Stayed in July 2025
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Reviewed: 21 July 2025
Andrea
Switzerland5 reviews10Exceptional- • Leisure trip
- • People with friends
- • Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Friendly staff, fan painting for the children. Close to metro station and amazing ramen restaurant.
Stayed in July 2025
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Reviewed: 15 July 2025
Zacharias
Greece2 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
You need to get used to sleeping on the floor (futon). The duvet was extremely hot for 30-32 Celsius & 60% humidity, AC was working overtime.
Top points for the staff. Super quiet neighborhood.
Stayed in July 2025
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Reviewed: 12 July 2025
Emily
United Kingdom3 reviews1 helpful vote10“Amazing!”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Fantastic little place! Staff are so welcoming and warm, there's some great complimentary things to try at the hotel too which the staff are more than happy to walk you through. Great location next to the nishiki market and not a far walk from a lot of shrines and shops. The room was maybe a little small for someone staying a bit longer however for one night, it was absolutely perfect 😊
Stayed in July 2025
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Reviewed: 10 July 2025
Mei
Singapore8 reviews1 helpful vote9.0“Will be back for next visit in Kyoto.”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
No lifts, not suitable for huge luggage.
Overall are great stay in this hotel. All the staffs are polite and friendly. There's complimentary for match green tea ceremony with all the local desserts as well and complimentary sake tasting, both are the added point for the hotel stay.
Stayed in July 2025
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Reviewed: 7 July 2025
Khemiri
Switzerland6 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 5 nights
- • Submitted via mobile
Nothing
The establishment was superb and the staff very welcoming.
Stayed in June 2025
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Reviewed: 5 July 2025
Ewa
Poland4 reviews10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 5 nights
- • Submitted via mobile
The view from one window was showing wall of the building but we came to like it after a short period of time :) bigger luggage should be stored at reception due to many stairs leading to rooms but everything made sense (thanks to that we lived in a room not in storage space :)) and added unique quirkiness to our stay.
The room and neighbourhood were exceptional (near beautiful bridges and relatively close to kiyomizudera which could be seen from terraces of cafes located on water). Well organised room to keep smaller luggage and foldable mattresses, comfortable yukatas for free rent. Great second hand kimono shop within one minute, close to Kyoto main station. Very lovely staff which recommended great onsen in Arashiyama.
Stayed in June 2025
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Reviewed: 4 July 2025
Jacopo
Belgium19 reviews10 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
Nothing
Great location with good access to sites and well connected with public transport. Very friendly and welcoming staff who went out of their way to assist us during our stay. Very clean and comfortable rooms, albeit on the smaller size. Good sound insulation and wifi. Excellent value for money overall.
Stayed in June 2025
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Reviewed: 4 July 2025
Purnell
Australia13 reviews2 helpful votes9.0“A lovely traditional Japanese accommodation with very welcoming hosts”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Very small - a function of it being traditional but it was hard for 3 nights for 3 people
Traditional, lovely staff, loved the personal touches - tea ceremony, sake tasting etc
Stayed in July 2025
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Reviewed: 4 July 2025
Umut
United Kingdom6 reviews10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Great facilities if you are expecting a traditional ryokan.
Stayed in July 2025
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Reviewed: 2 July 2025
Dea
Netherlands16 reviews9.0“Memorable!”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
I just need to get used to sleeping on a tatami floor with a matrass
Location's good! It's a bit deep in the alley but it's nearby nice eating spots and reachable by public transport (with a short walk after)
Stayed in June 2025
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Reviewed: 30 June 2025
Ana
United Arab Emirates3 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The guests next door were super loud.
The location, the staff was amazing.
Stayed in June 2025
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Reviewed: 28 June 2025
Denise
United States2 reviews9.0“Overall it was a pleasant experience and was what we needed for a short stay in Kyoto.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 4 nights
- • Submitted via mobile
Closest walkable train station was 10-15 minute walk which is difficult with luggage. Also the room advertised comfortably accommodating 3 people but in reality it should’ve been 2. Also the bathroom was smaller than I was comfortable with.
The property was located on a quiet street with hidden gems of shops and restaurants nearby. Very walkable and easy to get around to Gion district. The aesthetics of the room was spectacular, the walls were made with traditional clay and straw material and style of ancient tea houses. The staff were extremely friendly and attentive.
Stayed in April 2025
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Reviewed: 18 June 2025
Julie
United Kingdom22 reviews9.0“Fabulously traditional place to stay in Japans original capital city”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
No lift - please understand that’s not a complaint! The property is a traditional Royakan so no lift is part of its charm. It just makes moving luggage up and down awkward but not impossible and worth the trade off for the lively stay in Kyoto
Beautifully clean and staff so so friendly.?
Stayed in May 2025
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Reviewed: 17 June 2025
Jose
France1 review10Exceptional- • Business trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Amazing hotel, would definitely recommend!
Stayed in June 2025
