Reviews of Saju Kyoto 茶住 京都 3 stars

The property was very nice, the location very close to metro station and to the center of Kyoto

The room was too small for three people and the bathroom was too small for us. Our legs touched the door when we were sitting on the water .

Welcoming staff, great dining suggestions. Very nice neighbourhood

The room and the whole property was exceptional: The new experience sleeping and living in traditional room was special and more than positive. The location is convenient: a few minutes walk from the main street and some additional to the Gion district. The staff is very kind and helpful, so don’t hesitate to ask them for help and information. We tried also some of the restaurants they recommend and they were all perfect choice.

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The place is beautiful and combined modern design with traditional accommodation. The location is perfect to walk or take public transport to the main Kyoto attractions. They provide plenty of complementary stuff and their extensive information and google maps list with recommendations for the guest are very helpful. Saju has some of the best hotel staff we have ever dealt with. Always helpful, always friendly. Absolutely on point recommendations for food and places to visit, kindly and quickly helped us with luggage transfer. They made our stay extremely pleasant and the hotel itself is part of our trip highlights. The value for the price of this place is very good.

We found their futons to be on the slim size. Also the room was quite tiny, but they make very clever use of the space.

Staff ( she helped me find new contact lenses suppliers). Very helpful and nothing was too much trouble Cute street Super clean and comfortable rooms

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I loved the complementary services and the welcoming and accommodating nature of the staff. The room was clean and the staff assisted with any needs that we had. The location of the hotel was excellent as well, walking distance to key sites.

Staff extremely polite and nice, always available to help with any question, recommendation or request that you might have. The room was clean to an extent that I don't think I ever saw in a hotel room, really perfect. And go expecting a full Japanese experience, sleeping on futons. At first we were skeptical, but honestly, it was the best.

The only complaint I have is about the size of the bathroom. It wasn't really comfortable to use it and the AC didn't reach the bathroom area, which made it look like a sauna in Japanese summer

I loved all the restaurants and bars within a five minute walking radius

Definitely smaller than expected.

The staff were extremely helpful and kind. The room was more spacious than I initially thought and the overall atmosphere was very immersive. Everything was also very clean.

Going up and down the stairs with luggage was a little difficult. If taking a long trip with lots of luggage I would advise requesting a room on the bottom floor.

The location was perfect, the room was lovely and the staff were all very friendly and helpful and made a delicious matcha. I just wish we could’ve stayed longer!

I liked the traditional room, sleeping on a futon🥰 and the people were so nice🥰 if I come back to Kyoto, I’m sure I’ll stay there again🥰

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Great service!

The staff was very kind to us and they told us very nice places where to eat in Kyoto!!!

The service was outstanding. Fantastic free activities as Sake tasting and Fan painting

The bathroom is too tiny for a big person but as everything else Sinai great it’s easy to forget about that.

Friendly staff, fan painting for the children. Close to metro station and amazing ramen restaurant.

Top points for the staff. Super quiet neighborhood.

You need to get used to sleeping on the floor (futon). The duvet was extremely hot for 30-32 Celsius & 60% humidity, AC was working overtime.

Fantastic little place! Staff are so welcoming and warm, there's some great complimentary things to try at the hotel too which the staff are more than happy to walk you through. Great location next to the nishiki market and not a far walk from a lot of shrines and shops. The room was maybe a little small for someone staying a bit longer however for one night, it was absolutely perfect 😊

Overall are great stay in this hotel. All the staffs are polite and friendly. There's complimentary for match green tea ceremony with all the local desserts as well and complimentary sake tasting, both are the added point for the hotel stay.

No lifts, not suitable for huge luggage.