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  5. Reviews of Sakura Cross Hotel Shinjuku East Annex

Reviews of Sakura Cross Hotel Shinjuku East Annex This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

160-0022 Tokyo-to, Shinjuku-ku Shijuku 6-23-11, Japan

#225 of 1,485 hotels in Tokyo

Guests' Choice

Review Score

Based on 402 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.3

  • Value for money

    8.7

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 4, 2025

    10
    Highly recommend
    • Leisure trip
    • Group
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning , helpful staff, excellent

    Stayed in September 2025

  • Reviewed: August 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 3 nights

    some usb plugs didn't work ?

    location, Room . Small but perfect !

    Stayed in August 2025

  • Reviewed: August 29, 2025

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 5 nights
    • Submitted from a mobile device

    A bit small but cleverly organized. It is not even negative thing.

    Location, the structure, comfort

    Stayed in August 2025

  • Reviewed: August 14, 2025

    10
    Great place near the station
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 8 nights
    • Submitted from a mobile device

    Everything was great!

    It was close to the station and the staff was very friendly and helpful. Room was spacious enough for 5 of us. I would recommend to stay here and I would come back again.

    Stayed in August 2025

  • Reviewed: July 20, 2025

    8.0
    Convenient location to all the attraction and Subway
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 4 nights
    • Submitted from a mobile device

    It was a little small for five adult adults to fit in bathroom is small too. As an American traveler do small for my comfort, but I guess for Japanese architecture it’s OK and the area we were living in this little pricey so it was acceptable. We were hardly in the hotel because we were always going out but when we come in, everything feels tiny. It’s more like Airbnb than a hotel. There’s no reception or staff of a scene although from messaging staff was very responsive.

    Very close to Subway station all the shops were near very clean easy to check in good communication

    Stayed in July 2025

  • Reviewed: July 18, 2025

    9.0
    A good room for a fair price.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room Max 5 Comfort 3
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    A spacious and quiet room

    Stayed in July 2025

  • Reviewed: July 11, 2025

    9.0
    Compact, comfortable, clean, modern.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room Max 5 Comfort 3
    • Stayed 3 nights
    • Submitted from a mobile device

    If you have a lot of laguge it can be small. But we, family of four was OK. Elevator is small and we have to go 2 and 2.

    Modern Japan style, quiet place, air-conditioning, shower cabin.

    Stayed in June 2025

  • Reviewed: July 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 3 nights
    • Submitted from a mobile device

    Super comfy and clean. Great location, quiet but near the action by a short train ride. Station very close, easy and safe.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 1 night
    • Submitted from a mobile device

    No luggage lockers

    Super comfy and clean Great location, near a quiet station. Easy access everywhere.

    Stayed in July 2025

  • Reviewed: June 23, 2025

    9.0
    clean hotel
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 4 nights
    • Submitted from a mobile device

    the wifi was not working in certain areas of the room and we were in the 1st floor which was actually below street level we could see people walking right by the window.

    beds were big and comfortable

    Stayed in June 2025

  • Reviewed: June 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Twin Room Max 4 Comfort 2
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in May 2025

  • Reviewed: June 1, 2025

    10
    Super comfy
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room Max 5 Comfort 3
    • Stayed 2 nights
    • Submitted from a mobile device

    Super comfy and feels spacious because of the design and furbishing, everything is modern and nice. Typical Japanese neighbourhood just a short walk from busy Shinjuku.

    Stayed in June 2025

  • Reviewed: May 25, 2025

    9.0
    Excellent short stay
    • Leisure trip
    • Travelers with friends
    • Deluxe Triple Room Max 5 Comfort 3
    • Stayed 1 night
    • Submitted from a mobile device

    Kettle and mugs provided but no tea or coffee.

    well laid out room with very comfortable beds. Easy check in at unmanned desk

    Stayed in May 2025

  • Reviewed: May 21, 2025

    10
    Best accommodation decision of our whole trip
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing! It was exceptional.

    Sound proof and quiet Great phone changing ports near all beds

    Stayed in May 2025

  • Reviewed: April 24, 2025

    10
    Easy and lovely
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 7 nights
    • Submitted from a mobile device

    The check in asked via email to send through passports photos and details which we did. But to check in with the code we had to enter photos again which was annoying.

    Location is easy walking distance to restaurants and train. Staff are so friendly and welcoming when we see them for cleaning. We stayed 7n family of 6 and it was tight but definitely exactly as we expected and no complaints at all. So many 7-11 and close by for coffee / alcohol etc. beautiful shrine close by and cemetery. Supermarket close by which we purchase pre pack food for Disney. Very small fridge and not too cold so we bought ice to keep drinks cold.

    Stayed in April 2025

  • Reviewed: April 23, 2025

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room Max 4 Comfort 2
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s very small - it was fine as we didn’t spend much time in the room but it’s extremely compact.

    Location was great so central. Very clean and easy to check in via the self check in.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room Max 5 Comfort 3
    • Stayed 4 nights
    • Submitted from a mobile device

    Ventilation and sound proofing could be better. Instructions also required for the light settings.

    Superb location and well appointed room which worked perfectly for a family of 3. Short walk to the metro and local shops. All round great choice for a Tokyo stay.

    Stayed in April 2025

  • Reviewed: April 18, 2025

    9.0
    We had a wonderful time and was nice for a family
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s a 7 minute walk to the nearest station

    Comfy beds and no traffic noise, lovely and quiet

    Stayed in April 2025

  • Reviewed: April 16, 2025

    10
    Amazing hotel at perfect location
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room Max 5 Comfort 3
    • Stayed 4 nights
    • Submitted from a mobile device

    It was good hotel at good location

    Stayed in April 2025

  • Reviewed: April 9, 2025

    9.0
    Ideal neighborhood and great escape from the bustle of Shinjuku.
    • Leisure trip
    • Group
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was perfectly situated in a quiet residential area but also easily walkable to the heart of Shinjuku! It was a perfect size for our group.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    8.0
    Beautiful & efficiently designed spot, would stay again!
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 3 nights

    While I appreciate that the place being unstaffed means more affordable rates, the check-in process was pretty tedious scanning passports and taking photos of 5 people (3 young kids!). However, we were able to access our room without difficulty.

    Clever design and efficient use of space, perfect for a family of 5. Appreciated 2 separated sleeping areas. Quiet neighborhood, and the mattresses were probably the most comfortable of our trip. Very affordable option, with the tradeoff of being a bit further walk from a train station. However, it was still close enough we could walk home from dinner in Shinjuku.

    Stayed in February 2025

  • Reviewed: March 30, 2025

    9.0
    We enjoyed our stay here immensely. The space is small but super clean with very comfortable beds.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 1 night

    Just be prepared for a small space! Very well organized and totally functional.

    Location was great off the beaten path and quiet but very close to train station and walking distance to some sites. The space was small but so clean and beds were super comfortable.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room Max 4 Comfort 2
    • Stayed 5 nights
    • Submitted from a mobile device

    Clean. In a great spot close to trains and restaurants.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    9.0
    Great location and very comfortable beds!
    • Leisure trip
    • Family with young children
    • Deluxe Family Room Max 6 Comfort 4
    • Stayed 8 nights
    • Submitted from a mobile device

    We didn’t see a single member of staff at any point, which wasn’t a problem for us as we didn’t need any help at any point. It would have been good to have a vending machine on site for emergency snacks and water, but it is only a two minute walk to 7/11 so wasn’t a problem.

    Location was ideal, it was only a 3 minute walk to the closest station (Higashi-Shinjuku) via an underpass, and about a 10-15 minute walk to the heart of Shinjuku and Shinjuku station. Our room was the perfect size for three of us and the beds were very comfortable. The room was compact but it had everything we needed as we just wanted a base for the week. Check in was very easy.

    Stayed in March 2025

Showing 1 - 25

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