8.6

Reviews of Sakura Shimanami Hotel 3 stars

722-0036 Hiroshima, Onomichi, Higashigosho-cho 5-1, Japan

  • Ira

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • Stacey

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review

    Didn't eat at hotel. Good location easy to get to ferries. Lots of food places to choose from. 5 to 10 minute walk

    Property response:

    Dear Stacey Thank you for staying with us. Have you made many memories of your time in Onomichi? Our hotel is conveniently located for travel by train, boat, and bicycle. We hope you'll visit us again. We look forward to welcoming you again. Sakura Shimanami Hotel Onomichi Ekimae Front Desk

    Dear Stacey Thank you for staying with us. Have you made many memories of your time in Onomichi? Our hotel is conveniently located for travel by train, boat, and bicycle. We hope you'll visit us again. We look forward to welcoming … Show more

    Sakura Shimanami Hotel
    15 August 2025
  • Ben

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The location was a great starting point for the Shimanami Kaido cycling route. I liked the free happy hour beer and the breakfast was simple and tasy.

    The facilities were nice, but the room's layout was odd based on how small it was. There is a small hallway leading to the bed, which makes it challenging to store luggage away. The rules against tattoos at the onsen feels archaic and outdated, although it's still commonplace in some Japanese hotels.

    Property response:

    Thank you for staying with us. Our hotel does not have a large public bath, so we will guide you to a nearby bathhouse. If you have the opportunity, why not try a public bath in Onomichi? We look forward to seeing you again. Sakura Shimanami Hotel Onomichi Ekimae Front Desk

    Thank you for staying with us. Our hotel does not have a large public bath, so we will guide you to a nearby bathhouse. If you have the opportunity, why not try a public bath in Onomichi? We look forward to seeing you again. Sakura Shim… Show more

    Sakura Shimanami Hotel
    15 August 2025
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  • Julia

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    We had the “Suite with ocean view “ which was very large and comfortable. The location is perfect to start the Shimanami Kaido bicycle tour from the harbor. The hotel is part of the “same-day-luggage-delivery” of Sagawa.

    Compared to the prices for normal size rooms, we found this one a bit too expensive.

    Property response:

    Dear Julia Thank you very much for your stay. This is a special room, the only one of its kind in our hotel. We also offer exclusive Executive Room services. Please note that the price is different from other rooms. Our hotel is affiliated with Sagawa Express's "Teburabin" service. If you leave your luggage by 9:00 AM on the day of your arrival, it will arrive by the evening, allowing you to travel to your next accommodation empty-handed. This service is popular with overseas visitors. We hope you enjoy your trip to Japan. We hope you will visit Onomichi again at your next opportunity. Sakura Shimanami Hotel Onomichi Ekimae Front Desk

    Dear Julia Thank you very much for your stay. This is a special room, the only one of its kind in our hotel. We also offer exclusive Executive Room services. Please note that the price is different from other rooms. Our hotel is affili… Show more

    Sakura Shimanami Hotel
    11 August 2025
  • Allan

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Tan

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    Closed to onomichi station….. those wanna to do the Shinamani bike ride…. The hotel is just a few minutes away from the jetty My room 602 have a good view of the harbour.

    The pillow is a bit hard…… my preference

    Property response:

    Thank you very much for staying with us. Our hotel is close to Onomichi Station and the pier for boats heading towards Setoda, making it a convenient location for travel. However, restaurants and other establishments close early, so we recommend eating earlier. The pillows are on the firm side, so you can substitute a bath towel or something similar. Please let us know if you have any questions. We look forward to seeing you again. Sakura Shimanami Hotel Onomichi Ekimae Front Desk

    Thank you very much for staying with us. Our hotel is close to Onomichi Station and the pier for boats heading towards Setoda, making it a convenient location for travel. However, restaurants and other establishments close early, so we re… Show more

    Sakura Shimanami Hotel
    11 August 2025
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  • Anna

    Reviewed: 21 June 2025 · Stayed in May 2025

    Verified review

    Lovely staff and convenient location. Great breakfast provided.

    Property response:

    Dear Anna, Thank you very much for staying with us and for sharing your lovely feedback. We’re so pleased to hear that you enjoyed our friendly staff, convenient location, and the breakfast provided. Your kind words truly encourage our entire team. We will continue striving to improve our services and ensure a comfortable stay for all our guests. We sincerely look forward to welcoming you back again in the future. Thank you once again. SAKURASHIMANAMIHOTEL

    Dear Anna, Thank you very much for staying with us and for sharing your lovely feedback. We’re so pleased to hear that you enjoyed our friendly staff, convenient location, and the breakfast provided. Your kind words truly encourage our en… Show more

    Sakura Shimanami Hotel
    22 June 2025
  • Paul

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    The location was central to all my needs before starting the Shimanami Kaido. The hotel is basically next to the train station, a 7-11, the bike rental place and the ferry to use at the start of the course. Room was spacious, with a water view, powerful AC and high water pressure. You can also walk, or take a cable car up to the main temple park with a short walk. Solid breakfast buffet and easy luggage shipping to my next hotel at the end of the ride.

    Cannot find a fault with this place.

    Property response:

    Dear Paul, Thank you very much for staying at SAKURASHIMANAMI HOTEL and for your kind review. We’re honored to have been part of your journey before starting the Shimanami Kaido, and delighted to hear that our location and services met all your needs. We’re glad you found the room comfortable with a lovely water view, strong AC and water pressure. It’s also great to know you enjoyed the breakfast buffet and the ease of luggage shipping to your next hotel — we aim to make every guest's cycling adventure as smooth as possible. Your comment that you “cannot find a fault” truly means a lot to us. We hope your ride along the Shimanami Kaido was memorable, and we would be honored to welcome you again in the future. Warm regards, SAKURASHIMANAMI HOTEL

    Dear Paul, Thank you very much for staying at SAKURASHIMANAMI HOTEL and for your kind review. We’re honored to have been part of your journey before starting the Shimanami Kaido, and delighted to hear that our location and services met all… Show more

    Sakura Shimanami Hotel
    21 June 2025
  • Craig

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    I have stayed in many many hotels in Japan over the years and I'm taking the time to review this one because it was excellent. First and foremost all the staff were extremely friendly and helpful. It really was great service with a very genuine smile. Second, for the size of the hotel and the room cost, the buffet breakfast was great - lots to choose from and all of good quality. And finally, an excellent location close to transport and the sea. Do pay the extra and get a sea view room, the working port is a marvel to watch over a cup of tea.

    Property response:

    Dear Craig, Thank you very much for staying with us and for taking the time to share such a thoughtful review. We are truly honored that out of the many hotels you’ve stayed at in Japan, you found our service to be excellent. Your kind words about our staff, breakfast, and location mean a great deal to us. We’re especially delighted to hear that you enjoyed the sea view — watching the working port over a cup of tea truly is a special experience. All of us at SAKURASHIMANAMI HOTEL remain committed to providing warm and genuine hospitality to each and every guest. We sincerely look forward to welcoming you back in the near future. Warm regards, SAKURASHIMANAMI HOTEL

    Dear Craig, Thank you very much for staying with us and for taking the time to share such a thoughtful review. We are truly honored that out of the many hotels you’ve stayed at in Japan, you found our service to be excellent. Your kind wo… Show more

    Sakura Shimanami Hotel
    21 June 2025
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  • Sergiu

    Reviewed: 3 June 2025 · Stayed in May 2025

    Verified review
  • Almog

    Reviewed: 31 May 2025 · Stayed in April 2025

    Verified review

    The staff was super nice and welcoming, they helped us with our luggage shipment and food recommendations. The Ramen across the street is amazing! The room had a great view, big in size and very very clean. Great facilities. Very close to the ferry. Decent breakfast too!

    Property response:

    Dear Almog, Thank you very much for staying at Sakurashimanami Hotel Onomichi Ekimae and for giving us a wonderful score of 9.0 We are truly delighted to hear that you enjoyed your stay with us and that our team could assist you with your luggage shipment and local dining recommendations. It's great to know you enjoyed the ramen shop across the street—it's one of our staff favorites too. We’re also very happy that you were pleased with your room’s size, cleanliness, facilities, and the beautiful view. Being located close to the ferry is indeed one of our advantages, and we’re glad it added to your convenience. Your kind words about breakfast are also much appreciated. Feedback like yours motivates us to continue offering the best possible experience to all our guests. We hope your time in Onomichi was a memorable part of your journey in Japan. Should you return in the future, it would be our pleasure to welcome you again. Warm regards, SAKURASHIMANAMIHOTEL

    Dear Almog, Thank you very much for staying at Sakurashimanami Hotel Onomichi Ekimae and for giving us a wonderful score of 9.0 We are truly delighted to hear that you enjoyed your stay with us and that our team could assist you with your … Show more

    Sakura Shimanami Hotel
    1 June 2025
  • Yao-yuan

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Close to Onomichi Station Room with view Friendly staff provided luggage storage before check in time

    None

    Property response:

    Thank you so much for choosing Sakura Shimanami Hotel Onomichi ekimae and for taking the time to share your experience. We're thrilled to hear that our convenient location near Onomichi Station, the room with a view, and our friendly staff made your stay enjoyable. We're also happy that our luggage storage service before check-in time was helpful for you. It’s always our goal to make your stay as comfortable and stress-free as possible. We look forward to welcoming you back on your next visit to Onomichi! Warm regards, Sakura Shimanami Hotel Onomichi ekimae

    Thank you so much for choosing Sakura Shimanami Hotel Onomichi ekimae and for taking the time to share your experience. We're thrilled to hear that our convenient location near Onomichi Station, the room with a view, and our friendly st… Show more

    Sakura Shimanami Hotel
    22 May 2025
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  • Toby

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    Very expensive for what it is. Also they make you pay an extortionate amount if you loose your key card

    Property response:

    Dear Toby, Thank you for taking the time to share your feedback. We are sorry to hear that you found the price of your stay to be higher than expected. We aim to provide value through the quality of our service, the comfort of our rooms, and our convenient location, and we regret that it did not meet your expectations. Regarding the key card fee, we understand your concerns. The fee is in place to cover the cost of reprogramming and replacing the key card, and we apologize for any inconvenience this may have caused. We will review our policies to ensure they are clear and fair for all guests. We truly appreciate your feedback, and we hope to have the chance to welcome you again in the future for a more satisfying experience. Warm regards, Sakura Shimanami Hotel Onomichi Ekimae

    Dear Toby, Thank you for taking the time to share your feedback. We are sorry to hear that you found the price of your stay to be higher than expected. We aim to provide value through the quality of our service, the comfort of our rooms, an… Show more

    Sakura Shimanami Hotel
    16 May 2025
  • 7.0 Good
    Sean

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review
  • Vincent

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review

    Great location convenient to the bus, trains, and shimanami kaido ferry and bike rental as well as sightseeing spots. Nice staff, good views, clean, and relatively spacious room. They will also help you forward your luggage to your next hotel if riding the shimanami kaido.

    Breakfast was just okay, didn't get a comfortable sleep (might be because I started to get sick, though), only one elevator.

    Property response:

    Dear Vincent, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you appreciated our convenient location, helpful staff, clean and spacious room, and the beautiful views. It's also great to know that our luggage forwarding service was helpful for your Shimanami Kaido journey. We are sorry to hear that you didn’t have a comfortable night’s sleep, and we hope you are feeling much better now. We also appreciate your honest feedback regarding the breakfast and the elevator — we will take your comments into consideration as we continue to improve our services and facilities. We hope to have the opportunity to welcome you back again in better health for an even more pleasant stay in the future. Warm regards, Sakura Shimanami Hotel Onomichi Ekimae

    Dear Vincent, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you appreciated our convenient location, helpful staff, clean and spacious room, and the beautiful views. It's also gre… Show more

    Sakura Shimanami Hotel
    16 May 2025
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  • Kerry

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review
  • Oren

    Reviewed: 11 May 2025 · Stayed in April 2025

    Verified review
  • Zeke

    Reviewed: 10 May 2025 · Stayed in May 2025

    Verified review
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  • Viacheslav

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review

    The room was fresh and clean, not super-small. The breakfast was exceptional for an inexpensive business hotel. There was that nice lady in the restaurant who really made my stay brighter - she was welcoming, helpful, and did something useful all the time, like a busy bee caring for people around. Like, it's the first time I see someone of a business hotel staff put so much passion into their routing job, applause!

    The view was nice, but the windows had that safety net and allowed just a narrow opening. Suboptimal. Why are you so afraid of visitors opening windows? We come to Japan to enjoy our stay, not to jump from heights or something.

    Property response:

    Dear Viacheslav, Thank you very much for staying with us and for taking the time to share your detailed feedback. We’re delighted to hear that you found your room clean and comfortable, and that you enjoyed our breakfast. Your kind words about the lady in our restaurant truly mean a lot. She will be thrilled to know that her warm hospitality and dedication left such a positive impression. It’s always encouraging to hear that our team’s efforts are recognized and appreciated—thank you! Regarding the window and safety net, we sincerely apologize for the inconvenience. Please know that the safety measures are in place to ensure the well-being of all our guests, in line with local regulations. That said, we understand your concern and appreciate your honest feedback. We will keep this in mind as we continue to improve the guest experience. We hope to welcome you back in the future, and wish you all the best on your travels. Warm regards, SAKURASHIMANAMIHOTEL

    Dear Viacheslav, Thank you very much for staying with us and for taking the time to share your detailed feedback. We’re delighted to hear that you found your room clean and comfortable, and that you enjoyed our breakfast. Your kind words … Show more

    Sakura Shimanami Hotel
    3 May 2025
  • Robin

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    Location

    Basic 3-star quality

    Property response:

    Dear robin, Thank you for staying with us and for sharing your feedback. We’re glad to hear that our location was ideal for cycling and exploring the island. It’s also reassuring to know that you found our basic services satisfactory. We will continue working hard to improve our services, and we hope to earn an even higher rating from you on your next visit. We look forward to welcoming you again. Best regards, SAKURASHIMANAMIHOTEL

    Dear robin, Thank you for staying with us and for sharing your feedback. We’re glad to hear that our location was ideal for cycling and exploring the island. It’s also reassuring to know that you found our basic services satisfactory. We… Show more

    Sakura Shimanami Hotel
    3 May 2025
  • Nicole

    Reviewed: 26 April 2025 · Stayed in March 2025

    Verified review

    Great hotel with water views from the room. Only a few minutes walk from the train station. Really spacious room, beautiful sunrise, really nice bath (in the room). Really friendly welcome from staff. We able to leave bags after checkout.

    No onsen facilities

    Property response:

    Dear Nicole Thank you very much for your reservation. Did you enjoy the sparkling water surface that can be seen from our hotel? This is a facility where you can relax and be active. You can watch the sunset from your room, or go outside and watch it while taking a walk. Did you have a pleasant start to your day? We are also happy to receive your praise for our staff. Please come and visit us again if you have the opportunity. Sakura Shimanami Hotel Onomichi Ekimae Front Desk

    Dear Nicole Thank you very much for your reservation. Did you enjoy the sparkling water surface that can be seen from our hotel? This is a facility where you can relax and be active. You can watch the sunset from your room, or go outsid… Show more

    Sakura Shimanami Hotel
    26 April 2025
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  • Olivia

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Very friendly staff, close to the station, fantastic location close to the bike rental and ferry. We got room with a view over the water so we were really happy with just sitting and enjoying it.

    Nothing I can think of

    Property response:

    Dear Olivia K Thank you very much for your reservation. Did you have a relaxing stay at our hotel? The ships coming and going that you can see from your room will make you forget time. Our staff always thinks of how our guests can enjoy themselves and provide hospitality. We are glad that our thoughts were conveyed. It is close to the station, so it is convenient for transportation. Please come again if you have the opportunity. Sakura Shimanami Hotel Onomichi Ekimae Front Desk

    Dear Olivia K Thank you very much for your reservation. Did you have a relaxing stay at our hotel? The ships coming and going that you can see from your room will make you forget time. Our staff always thinks of how our guests can enjoy… Show more

    Sakura Shimanami Hotel
    26 April 2025
  • Hanks

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    Great location

    Property response:

    Dear Hanks, jp Thank you very much for your reservation. Although it is a small hotel in a small town, the view from the hotel is very large and relaxing. Did you have a relaxing time? I hope you remember it from time to time. We look forward to seeing you again. Sakura Shimanami Hotel Onomichi Ekimae Front Desk

    Dear Hanks, jp Thank you very much for your reservation. Although it is a small hotel in a small town, the view from the hotel is very large and relaxing. Did you have a relaxing time? I hope you remember it from time to time. We look … Show more

    Sakura Shimanami Hotel
    26 April 2025
  • Borey

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review
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