Reviews of Mitsui Garden Hotel Kyoto Sanjo PREMIER 5 stars
604-8131 Kyoto, Kyoto, 45-1, Hishiya-cho, Higashiiru, Higashinotoin, Sanjo-dori, Nakagyo-ku, Japan
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean and efficient hotel. Good size rooms.
Bar closes at 10pm, leaving the “specialty “ bar the only option but not allowed to take drinks to your room.
Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed the location, the restaurant, and the warm hospitality of our staff. Your words are truly encouraging and we look forward to welcoming you again in the future. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed the location, the restaurant, and the warm hospitality of our staff. Your words are truly encouraging and we look forward to welcoming you again in the fut… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location! So walkable to a lot of spots while still being really calm, peaceful, and beautiful inside. Staff was all very friendly and helpful and the room was comfortable. Loved having a washing machine in our room too - at this point in our trip we definitely needed to do some laundry so we booked the queen room with washing machine and it worked out perfectly. Definitely would stay here again!
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are glad to hear that you were satisfied with your stay. We certainly hope that your time at Mitsui Garden Hotel Kyoto Sanjo PREMIER was a memorable one and we look forward to welcoming you back again. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are glad to hear that you were satisfied with your stay. We certainly hope that your time at Mitsui Garden Ho… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAll!! Wonderful Hotel & very Cleaness ! Very good experience!
Thank you for your stay at Mitsui Garden Hotel Kyoto Sanjo PREMIER. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Kyoto Sanjo PREMIER was a memorable one and look forward to welcoming you back in the future. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you for your stay at Mitsui Garden Hotel Kyoto Sanjo PREMIER. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Ga… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewOnly a 5 min walk from the train station and close to numerous restaurants, Nishiki Market, and Pontocho Alley. We arrived a couple of hours early and were greeted with iced green tea.Thankfully, they were able to accommodate an early check-in for us, so we were able to settle in and start exploring Kyoto. Rooms are just as pictured. We got one with a washing machine/dryer and was thankful we did. It was perfect to launder our clothes daily. All the toiletries and laundry soap are provided. The room was very spacious and located on the 1st floor, so it was nice not to have to wait for elevators every day. Tattoos ok for onsen. Loved the outdoor space with trees and lots of natural light behind the bar. Would definitely stay here again!
N/A
Thank you for staying to Mitsui Garden Hotel Kyoto Sanjo PREMIER and we very much appreciate your detailed review of the hotel. We are glad to hear that you were satisfied with convenient location and the special large public bath, comfortable rooms. We share your comments among all staff. We will share your review with our staff and will use your opinion as a reference in our further improvement. We will continue our efforts to give guests more pleasant stay. We certainly hope you will choose to stay with us again on your next visit to Kyoto. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you for staying to Mitsui Garden Hotel Kyoto Sanjo PREMIER and we very much appreciate your detailed review of the hotel. We are glad to hear that you were satisfied with convenient location and the special large public bath, comforta… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewGREAT hotel in Kyoto. Very clean, large rooms (with washer and dryer). Excellent location, very central. Friendly and helpful staff. Would 1000% book here again.
Nothing I can think of
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER for your recent visit in Kyoto. We are delighted to receive your wonderful comment. We are delighted to know that you were satisfied with our location and facilities. We also would like to thank you for your laudatory comment on our staffs. We will definitely continue our efforts to provide the best service for our guests putting ourselves into the guest's shoes. Thank you again for sharing your pleasing feedback with us. We are looking forward to welcoming you back again on your future trip to Kyoto. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER for your recent visit in Kyoto. We are delighted to receive your wonderful comment. We are delighted to know that you were satisfied with our location and facilities. We… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLovely modern spacious room, great location near cafes, restaurants, shops and museums. Friendly and helpful staff
N/A
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER for your recent visit in Kyoto. We are delighted to receive your wonderful comment. We are delighted to know that you were satisfied with our location. We certainly hope that your time at Mitsui Garden Hotel Kyoto Sanjo PREMIER was a memorable one and we look forward to welcoming you back again. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER for your recent visit in Kyoto. We are delighted to receive your wonderful comment. We are delighted to know that you were satisfied with our location. We certainly hope… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe staff were great and the room was nice.
The view was a concrete wall and a fence.
Thank you very much for your kind feedback and for staying with us at Kyoto Sanjo Premier. We’re delighted to hear that you enjoyed the room and appreciated the service provided by our staff. We’re sorry to learn that the view from your room did not meet your expectations. While some rooms may face nearby structures due to our central location, we’re continuously working to enhance the overall guest experience. We hope to welcome you again and provide an even more enjoyable stay next time. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you very much for your kind feedback and for staying with us at Kyoto Sanjo Premier. We’re delighted to hear that you enjoyed the room and appreciated the service provided by our staff. We’re sorry to learn that the view from your roo… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe best property we have stayed at in Japan. Elegant beautifully designed. Staff are incredible. Property is beautiful. Easily surpasses the large groups. Great location.
Nothing !
Thank you very much for staying at Kyoto Sanjo Premier. We are truly honored and deeply moved by your kind words, calling us “the best property you have stayed at in Japan.” We’re delighted to hear that you enjoyed the design, location, and service. We will continue striving to provide exceptional experiences for all our guests. We look forward to welcoming you again on your next visit to Kyoto. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you very much for staying at Kyoto Sanjo Premier. We are truly honored and deeply moved by your kind words, calling us “the best property you have stayed at in Japan.” We’re delighted to hear that you enjoyed the design, location, and… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSuperb location, wonderful aesthetic, brilliant peaceful onsen … the restaurant is very good too … if you need a quiet night in but the area has exceptional food everywhere …
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are glad to hear that you were satisfied with your stay. Again, thank you so much for having your time to offering valuable opinion and high score for our services. We hope your visit again Kyoto. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are glad to hear that you were satisfied with your stay. Again, thank you so much for having your time to off… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery modern and room was very clean. Lighting and air con controls next to bed. Small fitness suite in basement and a nice onsen. Location was good not far from Karasuma Oike station. Good range of buffet breakfast.
N/A
Thank you for having chosen at Mitsui Garden Hotel Kyoto Sanjo PREMIER from among a number of hotels and taking time to review of the hotel. We are delighted to know that you were satisfied with our location and facilities. Again, we appreciate that you have taken the time to provide us with your feedback and look forward to having the opportunity to welcome you back at Mitsui Garden Hotel Kyoto Sanjo PREMIER. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you for having chosen at Mitsui Garden Hotel Kyoto Sanjo PREMIER from among a number of hotels and taking time to review of the hotel. We are delighted to know that you were satisfied with our location and facilities. Again, we apprec… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExceptional hotel. Beyond our expectations. Clean, comfortable, and helpful staff. Loved it. So relaxing and felt 5*. So many facilities - gym, public baths, laureate. The room was spacious with a huge bathroom. Very technical and they had thought of everything you could need.
Nothing.
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and for taking the time to provide us valuable feedback of your previous stay. We are very glad to see that you enjoyed and had a comfortable stay at our hotel. In our hotel, there is a tablet that can be controled Air conditioning, Lightning, Wake-up call and others. Also guest can check many facility information from the television. We keep making efforts in our services for our guests to make their stay memorable in our hotel. Again, thank you for your feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Kyoto in future. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and for taking the time to provide us valuable feedback of your previous stay. We are very glad to see that you enjoyed and had a comfortable stay at our hotel. In our h… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff needs to learn how to speak and communicate in English , if you star more than three night’s breakfast becomes repetitive
Thank you very much for staying with us at Mitsui Garden Hotel Kyoto Sanjo PREMIER. We are delighted to know that you were satisfied with our stay for the most part. However we regret to hear that our lack of communication in foreign language. We all try to improve our skills to make our guest stay more comfortable. Also thank you for your feedback regarding our breakfast buffet. We will take this seriously and consider improving our menu to better meet the needs of a wider variety of guests. All of our staff look forward to serving you again. Once again, thank you very much for taking your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you very much for staying with us at Mitsui Garden Hotel Kyoto Sanjo PREMIER. We are delighted to know that you were satisfied with our stay for the most part. However we regret to hear that our lack of communication in foreign langua… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExcellent Breakfast, nice hotel, very clean and helpful staff
It was a perfect stay with good value for money
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are glad to hear that you were satisfied with your stay. We certainly hope that your time at Mitsui Garden Hotel Kyoto Sanjo PREMIER was a memorable one and we look forward to welcoming you back again. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are glad to hear that you were satisfied with your stay. We certainly hope that your time at Mitsui Garden Ho… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe baths are splendid and very relaxing. The breakfasts is very good in a very nice environment.
As usual in Japan, the communication is not easy in European languages- they try their best, are very kind and helpful
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are delighted to know that you were satisfied with our public bath and breakfast. We sincerely regret to learn that our staffs' European languages skills did not meet your expectations. Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are delighted to know that you were satisfied with our public bath and breakfast. We sincerely regret to lear… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel, with great facilities. The staff were all lovely, made us feel very welcome
Thank you very much for choosing to stay at Mitsui Garden Hotel Kyoto Sanjo Premier, and we also sincerely appreciate for taking your time to share your valuable feedback. We are delighted to hear your kind words about our facilities and staff service. We will continue to strive to provide an even more comfortable environment and excellent service. We look forward to welcoming you again in the near future. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
Thank you very much for choosing to stay at Mitsui Garden Hotel Kyoto Sanjo Premier, and we also sincerely appreciate for taking your time to share your valuable feedback. We are delighted to hear your kind words about our facilities and st… Show more