9.3

Reviews of Ryokan Sansuiso 2 stars

141-0022 Tokyo-to, Shinagawa-ku, Higashigotanda 2-9-5, Japan

  • Shu

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    I love the design and decoration of the house! My room is very big. A lot of space. The location is perfect. All good restaurants around me. Short walk to temples or grocery stores. I feel comfortable staying inside in the shared living room when it is too hot outside. The staff is also very friendly. Mika's massage is supper good. She come to the house. Highly recommend!!! (You will see the flyer on the table of the living room - see Instagram manosabaai)

    I noticed a comment saying the shower room was glass door and when I arrive, I noticed that the door was painted white cannot be seen through. That's great. The shower room door still does not have a lock. Since most time the house was empty, I didn't have any issue personally. However, it would be nice to add a lock for shower room, just in case.

  • Autumn

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    It was very clean and the staff were super kind!

    Nothing to complain about, everything was as described!

  • Ania

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Ralph

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Clean property, had everything you need. If you’re ever in the area and wanted to stay at a traditional style inn, this place is the best. The location is amazing as well. Walking distance to the station and hub for food and stores. There’s also a family right next door which is great.

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    20 August 2025
  • Anonymous

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Showa period feeling, but totally updated facilities and clean. Excellent staff. Friendly.

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    20 August 2025
  • Blackford

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
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  • Kerensa

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Traditional Clean Friendly Convenient

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    20 August 2025
  • Anthony

    Reviewed: 5 August 2025 · Stayed in May 2025

    Verified review

    The staff is very friendly and helpful; they are fluent in English and even can give wonderful recommendations on places to eat nearby. My second time staying at this location. Gotanda is a gem and offers very peaceful mornings and a quiet place to return after exploring Tokyo and the surrounding areas.

    My only complaint is that the air conditioner is hard to use. There are many English directions listed for the TV and a booklet in the room, however I struggled with trying to get the fan to run faster. Not any fault of the owner though. Did my diligence online and found figured it out after playing with it a while.

  • Travian

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
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  • Richard

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    It is affordable, clean, and in a good location.

    Sometimes the staff is brusque.

  • Samantha

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The staff were very friendly and helpful! The room is so spacious and was kept nice and cool which is a must in the summer. The futon was super comfortable- I slept very well. The facilities like the toilets and bathrooms were modern and spotless. The surrounding location was nice too- a quiet neighbourhood but with plenty of places to eat, a park, and so convenient just 5 mins walk or so to the station (Yamanote line). I would absolutely stay here again next time I visit Tokyo! :)

  • Michael

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
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  • Oriol

    Reviewed: 11 July 2025 · Stayed in June 2025

    Verified review

    Everything was sparkling clean, and the staff was friendly and helpful. The location was perfect, with the JR Yamanote line at 5 min on foot and a Family Mart with some cosy tables just next to the Meguro river for a perfect breakfast. The views in spring must be spectacular, will definitely come back!

    Our room didn't have curtains, so the early sunlight (in summer the sun rises at about 4 am) was a bit annoying, especially with the jet lag making it difficult to sleep.

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? I'm sorry, it seems that the staff did not show you how to close the shutters. Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    20 July 2025
  • Leo

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • Dylan

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review
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  • Nutrada

    Reviewed: 3 July 2025 · Stayed in May 2025

    Verified review
  • Zixuan

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review

    Lovely hosts who try their best to help you wherever they can. Room was cozy and very nice.

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    2 July 2025
  • Anonymous

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Very clean and comfortable stay, even with shared showers and toilets. Very friendly staff who made us feel at home!

    Slippers worn inside the ryokan tend to drop off my feet while going up and down the stairs so it is not the easiest to wear. This is a only minor issue which the proprietor can note if they plan to refresh their indoor slippers next time

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    2 July 2025
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  • Nakamura

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    The staff were very friendly and spoke enough English to assist us confidently. The room was a very traditional ryokan space - exactly as I expected.

    Nothing needed improvement.

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    2 July 2025
  • Kimberly

    Reviewed: 19 June 2025 · Stayed in May 2025

    Verified review
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  • Don

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
  • Rasa

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    Convenient location, cosy room, traditional athmosphere, welcoming staff, very nice neighbourhood

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    2 July 2025
  • Frederic

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Great Ryokan in the south of Tokyo, conveniently located if you arrive at Shinagawa station or fly to/from Haneda airport. Nice quiet neighborhood. Very nice hosts.

    N/A

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    2 July 2025
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  • Elizabeth

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    We loved staying here with our two children. There is plenty of room in a traditional Japanese style Ryokan. People are very nice and it is very practical, near to the underground station and all facilities.

    It is close to the railway so you might hear a bit of noise although nothing terrible. The Ryokan is between two high buildings so our windows were showing to walls but as it is well decorated with Japanese panels it wasn’t a big problem.

    Property response:

    Thank you for staying at our inn and for your message. Did you have a relaxing time? Please come again. We look forward to seeing you again.

    Ryokan Sansuiso
    2 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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